Used 2023 Toyota Highlander for sale near Ashton-Sandy Spring, MD

I went in to purchase the car we had leased. After running the numbers to convince me, they came up with an idea, return the lease, and use the equity in it plus the payoff to get a 2024 Venza and still owe only 15K on a new car. Now we have a brand new car for retirement.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

We bought a car and worked with Tommy and he was very helpful and his communication was great. This was my first car purchase at this location and so I will be back again when I need assistance with a car purchase.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Routine service was a streamlined process from start to finish. Making the appointment through their website was a breeze. I brought my vehicle in at the scheduled time and was told the wait was going to be no more than 2 hours. Sure enough I was already on my way 90 minutes later. Speedy service. No surprises. This is how it should be done.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

My wife and I were both fortunate and delighted to work with Mr. Govinda Ban. He was extremely attentive to our inquiries and concerns, making an extraordinary effort to alert us to a model and price of a car that became available on the lot. He insisted we test drive the car and provided thorough instructions on its features; he never lost patience with us as we asked for repeated demonstrations and explanations. I am happy to recommend him and insisted that he give us his permission to do so. Additionally, the dealership's Financial Service Department was a delight to work with. We are sold on the Fitzgerald experience and are confident that others will be as well! Stephen I. Deutsch, M.D., Ph.D. Emeritus Professor of Psychiatry, Eastern Virginia Medical School Norfolk, Virginia CAPTAIN (retired), Medical Corps, United States Navy

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Quick, fast, easy process! Made my first lease easy to go through! Would recommend to a friend

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Heath Defranks and John Young were EXCELLENT to work with. Very straight forward and communicative. The buying process could not have been any easier. Loving my new 1958 LC!!

My Service Advisor Victor helped me with a warranty job on a busy Saturday last week. Usually on the weekend it’s busy but my car was in and out within the promised time. Over all they did a great job and now my AC is working perfectly. Thank you Victor.

TLDR: A great no pressure place to buy a new Toyota. A fantastic stress free experience purchasing my 2024 Toyota Prius XLE and trading in my 2014 Ford Focus. My car sales associate was Dulane Barnes who acted professionally throughout the whole process. He did not give me any round about talk and always was straight to the point with no pressure and always provided me with additional options when one wasn't available. He was very respectful of my time going above and beyond to provide me transportation after trading in my Ford. I was given a fair trade in value for my Ford and was provided quotes from three different sources to explain the number given. Mr. Barnes was professional and personable throughout the whole process and it is appreciated. Sean was my finance associate for the process. He was also very professional, took the time to explain all options, provided me quickly with my temporary tags & registration, and did not pressure me to purchase any additional plans. I had Jazzmine as my customer service representative who acted as quality control. She was very professional and courteous when inquiring about the process I went through to ensure that I had a good experience and what could have been done to improve it. The only recommendation I have, it's not really feasible, would be a snack/small meal (not vending machine) for those who are present more than four hours within the store. Over all the experience was much better than I had been anticipating and I recommend Safford Brown for Sales. Very Respectfully, Shea

We came into this dealership just wanting to try out cars; we ended up buying one. Along the way we met Will Butler, who kept us interested and focused even when I thought my companion was ready to bolt. I don't know what he had, but I'd love to bottle it and sell it. He kept my mobility-challenged sister comfortable and persisted through our issues with insurance. He made it work! The dealership itself is clean and modern and a relaxing vibe - soothing music, clean bathrooms, a massive contrast to another showroom we had seen. Gotta mention Stephanie who was a pro at using her cool gizmo to get through all the mind-numbing paperwork at the end. Did they keep the dealership open past close just to seal the deal? I think they did. And Will even mentioned calling DealDash if we wanted food. It all worked. Great job!

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry

My experience with Len Stoler Lexus is nothing but amazing. Daryl Smith is the best Car Salesman Maryland has to offer. Now making your deal go through & getting you where you need to be Joe Benson is your Manager of the year. Then to make things even better, they send you back to Travis Wagman, who seals the deal & might just add a perk to make it even better. Len Stoler is the only delear I have dealt with for years.

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

Es un buen dealer para conprar un auto Nuevo la ajente de ventas Mario arevalo es unbuen ajente de venta muy amable sabe muy bien Como tratar los clientes selo rrecomiendo acual quier persona que quiera conprar su auto que con el señor Mario arevalo quedara super sastifecho con Toda su amabilidad y su alludad atodos los clientes estoy muy agradesido con el por Toda su alluda

Have bought 4 cars from this dealership. Customer service is great and dealing with the service department is a pleasure. That’s what keeps me going back.

From beginning to end I have loved my experience. Henry was fabulous in handling my salde. He has a great de.eanor and was very patient. Vincent was superb in how swiftly he had the deal done and was very informative with the options offered. Brandon was super nice in answering my calls in requesting courtesy shuttle and made a point to meet me personally upon my arrival. Everyone else (I did not get their names) were super helpful. What stuck me was how professional the sales staff was and extremely nice, willing to make sure I had my needs met. I have not bought a car in 13 years and have always loathed the process. This experience has changed my mind! Great work Koons Annapolis!

It's hard to put in words how great this company is. Just like a lot of people the last few years have been hard on all of us. Me and my wife were in the market to get a new car. Only problem was that are credit was far from great. And we did not have alot of money to put down. After dealer after dealer that could not help us unless we had at least $5000 down. And really had that kind of money? So my wife called eastern moters and from the start they were great. We told them are story and the best part is they listen to us. We never left are home and within hrs and a small down payment ($1000) we had a beautiful new electric cat. And they delivered the car to us. It was more than a hrs drive for them. No one and I mean no one as a customer has ever treated me so well. I will never buy a car from anyone but eastern moters. Thank you for doing what no car dealer could do. God bless

I’d never take my 2016 Avalon anywhere but Koons Westminster. From the friendly, accommodating customer service representatives who help set my appointments, to Todd Eckard who communicates with me throughout the service process. Always honest and helpful. Service is also timely and their valet service is extremely helpful. I have nothing but great things to say about Koons Westminster!

We were very well satisfied with the service we received, and the work was performed in a timely manner! Our consultant, Phil was very professional, knowledgeable and kind!