Used 2023 Toyota Highlander for sale near Bound Brook, NJ

No pressure approach, honest opinions and suggestions from the sales representative. Car was promised and delivered on time. No issues with this transaction and I would visit this dealership and salesman again.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Great experience. Both Kelsey and Kevin have provided an excellent service. I will be back in the future to have my cars serviced.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

just like to say that I am enjoying my Toyota and would recommend this dealership as well as the vehicle to my family and friends excellent service! over all I had a great salesperson as well as customer service.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

TeeJay was very professional and helpful throughout our car shopping experience recommend him if you stop by

Fast, professional, easy, and very nice. All of the workers are efficient that I had to deal with. Thank you all!

I would highly recommend Tony Bezzina at Towne Toyota. I recently bought a new car and was very happy to have him as my salesperson. He is professional, honest, and made the car purchase such an easy and pleasant experience. He kept me updated on the status of the car from production to delivery. Once the car arrived, pickup was easy. Final paperwork processing was quick and Tony spent a lot of time in setting the car up with my preferences and explaining all the new technology. Best experience ever in buying a new car. Towne Toyota is lucky to have Tony. He is the best!

George Gregory got us into the right car?.the process was painless. George was friendly and professional. This is our third car with SL and we?ll be back for our fourth.

Island Auto Group is the place for 🚗 Let me share my first car buying experience in New York. As someone with zero prior knowledge of how dealerships work, it was incredibly challenging and stressful at first. For over a month, I hunted for a reliable, low-mileage car with excellent safety features, low maintenance, and something within my budget. I ultimately decided between a Subaru Crosstrek or Mazda CX-5. I checked online sites like Cars.com, Carfax, and CarGurus, visited around 10 dealerships (both independent lots and franchises), made tons of phone calls, and even explored Carvana and CarMax. Too many places baited me with low online prices, only to pile on thousands in hidden fees once I showed up—things like mandatory down payments, wear-and-tear charges, inspection fees, and dealership add-ons. But from this experience, I learned a lot about how dealerships really work and gained some valuable knowledge: never fully trust the prices posted online without confirming the true out-the-door cost in person. After five frustrating in-person visits, I was ready to give up on traditional dealerships and just overpay at CarMax to avoid the headaches. That’s when I spotted a listing on Cars.com from Island Subaru. The vehicle photos clearly stated “No hidden fees, no extra fees – fully transparent OTD price.” Skeptical after so many bad experiences, I decided to try one last time and walked in without an appointment or even a phone call. Right away, I met sales representative Christopher Chavous (everyone calls him Chris). He was patient, professional, and didn’t bombard me with unnecessary questions or personal info. He showed me the Crosstrek I was interested in, sat with me for two detailed test drives, and explained all the features thoroughly. The standout moment? Chris gave me the true out-the-door price immediately—no games, no surprises, exactly matching the online listing with zero hidden fees. In an industry full of tricks, this level of honesty instantly built trust, which is everything when buying a car. After some fair negotiation, the manager approved a solid discount, and we sealed the deal that same day. Since it was Saturday and close to closing (they couldn’t finish the NY inspection), they went the extra mile and loaned me a brand-new Subaru Crosstrek to drive until Monday when my car was ready. Finance manager Yuri Miyakawa handled the paperwork smoothly, got me a great rate, and made everything straightforward. But Chris truly went above and beyond—he guided me through the entire purchase process and even helped set up my first car insurance. The initial quotes were sky-high for a new driver, but Chris personally called the insurance company, advocated on my behalf, and somehow got my rate reduced to half the original quote! That kind of dedication is rare. The whole team—the manager, Yuri, Chris, and the rest of the staff—was genuinely helpful and made me feel valued. I drove home in my Certified Pre-Owned Subaru Crosstrek Limited with just 9k miles, at the exact negotiated price, with all documents perfect, a full tank of gas, a fresh car wash, and three free oil changes for the first year. Island Subaru transformed a potentially nightmare first-time buying experience into something positive and memorable. Their transparency, honesty, and outstanding customer service set them apart. I’ll definitely recommend them to friends and family, and I’ll be back for my next car. Thank you, Island Subaru team—especially Chris for your incredible support throughout! 🚗💯

I had an excellent experience at Toyota Universe thanks to Carlos Rodriguez. From the moment I walked in, he was welcoming, patient, and attentive. He took the time to really understand what I was looking for and explained everything clearly without ever making me feel rushed or pressured.

Car service Miguel is highly recommended for his customer service. Took his time to explain work to be done and after service he did likewise. He was very courteous and warm and has good knowledge of his job

Thank you Alex Ramirez for all your help with my lease. Great salesman, what a professional didn't mind working late, made sure we left that very night with a vehicle. Thank you again Alex Ramirez!!!!

A great buying experience here for a used, certified 2015 Civic. my sales agent was easy going, no pressure. Plenty of info on the vehicle history, negotiating was painless, and none of the good-guy/bad-guy tactics to drive up the price. Also did not have to endure the "my manager wants to meet you" crap. This was the quickest and most painless car buying experience I've had to date. I highly recommend Cory in the pre-owned sales office, and I've heard good things about Joe on the new sales side as well.

The new service facility is quite nice. I dropped my car for a recall cable protection service. Waiting area was And help with better alignment because of mismatch tire that I had put on. Overall great service on my RAV4 hybrid

Had a vehicle delivered from elsewhere and a good experience. Quite a lengthy process but the sales rep was much easier to deal with than at conventional dealers. Would return.

My husband and I did NOT want to buy our 2nd Prius (bought the first new) from a dealer. This 2010 Prius with low mileage was pristine. Dave Duda was no pressure and went the extra mile to get the car to Flemington from Doylestown for us to see. I knew we weren't interested in any additional packages for the car like service agreements, roadside assistance, etc. but felt I had to sit through them with a manager. I didn't like that part. No pressure but I knew I wasn't going to buy any of them so...why bother? Dave is your guy!

Miguel knows how to work with you and is able to get the job done.

Hudson Toyota and Erik did an excellent job with my car repair . This is why I only take it Hudson Toyota. Their rates are comparable to a mechanic shop.

Great improvement are didn't have to wait a long time. My car was done within 30 minutes .Thank you guys keep up the good work.

The salesman, Johnny Brown, was very personable. He didn't pressure us to do anything which was refreshing. The dealership, however, added approximately $4,000 to the price for miscellaneous fees (not including tax) which if very high in my opinion. We were able to come to an agreement, but feel we maybe should have paid a little less. The care needed a small touchup in two places and an A was missing from elantra . Still waiting for the "a" to arrive as well as touch-up paint.

Sansone Hyundai did the right thing. My son and I purchase a certified pre-owned 2022 Hyundai Tuscan on July 15,2024. During the courtesy oil and filter change in January 2024, the service technician indicated that all four tires needed to be replaced. Instead of reacting, a second opinion was sought that confirmed the tire tread was deteriorating or wearing. Noting that the vehicle mileages at purchase was approx. 23,000 miles and had approx. 27,600 miles in January, plus quality tires should last 50,000 to 60,000 miles assuming normal driving conditions, the tire condition seemed abnormal. Another fact was the second opinion revealed the tire’s manufacturing date in 2020, which also does not seem proper. Upon contacting Sales Manager, Operations Manager and Service, another set of tires were installed and aligned at no cost.