Used 2023 Toyota Highlander for sale near Concord, NC

Lindsay O'Neill was the service representative who helped me, and she was extremely professional and helpful when I had car troubles. Even when this location did not have a part needed, she did everything possible to make sure I was well taken care of and got my car back in a timely manner, even calling the delivery staff to let me know when the parts arrive.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

TJ did a great job with my ordering process. I can’t wait to pick it up.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

My experience with Echo Park was great my sales representative was awesome he worked miracles for me to get a car and it worked out great for me I really appreciate him for helping me out,thank you so Richie Carter!!!! He is the best go see him

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

I highly recommend this dealership to anyone considering buying a vehicle. I live in Colorado and found one of their vehicles online. When I called, William picked up the phone and gave me honest answers to every concern I had. Soon after, I was contacted by the Sales Manager, Jason, who made me feel even more confident about the process. They picked me up from the airport, and everything — absolutely everything — was exactly as promised. From start to finish, this was hands down the best car-buying experience I’ve ever had. These guys are true professionals. If they give you their word, you can trust they’ll stand by it. Going forward, this will be the first dealership I check when shopping for any future vehicles — especially high-end ones — because I know I’m dealing with a team that values honesty and integrity above all. Thank you again for an outstanding experience!

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

The entire process from the initial online and email correspondence to the meeting and buying process with Gerry and Mike was very smooth and pleasant.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Scott Clark Toyota makes buying a car a breeze! From the salesman to the finance manager and the sales manager , all handled the process professionally and answered all of my questions. They were a pleasure to do business with. Best regards, Al McGarity November 2024

Bryan was in constant contact with us during the whole process. Not pushy, but present. The other team members were also supportive and everything went smoothly. James was key in helping us close out and the process was stress free. Best experience I’ve had to date at a dealership. I will recommend this team to friends and family.

Excellent service all the way around…from purchasing/leasing to servicing existing vehicles. Viet, Margo, Chad, Randy and Angela are all top notch professionals and make it so easy to do business with Stateline. It’s the way business should be done.

We were very pleased with our buying experience. The didnt pressure is at all and never were pushy. Gave us everything we asked for and were happy doing it. Will definitely be go to dealership from now on!

Damian in sales was very knowledgeable and he made sure my husband and I got what we wanted! Thank you Damian!!

Kandy is so kind and patience. She was very knowledgeable of the vehicles. She took the time to explain thing to me. She was not pushing. Love love her!!!!.

Bryan Funez greeted me in the service department as soon as I arrived. He verified with me the services that I requested. He estimated 90 minutes for my wait time. I relaxed in the customer lounge. My car was ready early (under 90 minutes). The charges were reasonable and less than I expected. My car got a free wash as well. Great dealership!

I don't think we'll ever buy a car from anybody else. Dennis was great to deal with! The whole process was relaxed and easy. Nobody there is the typical "pushy used car salesman".

I don’t normally leave reviews, but my sales rep Max did an amazing job helping me with the purchase of my new Charger .the experience was great and his customer service was on point .. 10/10 . Definitely recommending this location to everyone I can

Everyone at this deal ship is so helpful. From the sales rep to the sales manager to the finance manager and everyone in between everyone greeted me with a smile shook my hand and offered to help. Now this is not uncommon at dealerships but what makes this one different is they actually followed through on their promises. They went above and beyond to ensure my family was handled and I?ve never experienced anything like this at any other dealer. They truely are a family business and I felt like I was with family the second I met them all. The service was wonderful and would recommend them over and over again to anyone I know. Thanks again team.

Awesome experience with purchasing my car. Sales representative was great with getting me into the right vehicle. I went in on a Friday evening and it didn?t take long to speak with the finance guy.

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

The guys and girls at Toyota of Gastonia service department take great care of you from the moment you pull up. Kim does a great job at greeting customers and making sure things go smoothly.