Used 2023 Toyota Highlander for sale near Herricks, NY

Their ratings are high because it is definitely well deserved usually I would be skeptic thinking it would be many fake reviews but after our own experience at Hillside Toyota their reviews are truly legit!!! Their cars, trucks are amazing. Their customer service especially the one who helped us whose name is Valentina is excellent, professional, helpful and she is so cool. Any questions we had was answered. Anything we did not understand she went beyond to help us from beginning to end. Definitely ask for her for above and beyond service and assistance. On top of that first day got some awesome yummy popcorn and the last day bagels and coffee. We are new to the new technologies in our truck and she explained everything and even set up everything for us. Thank you Valentina and Hillside Toyota.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Sean was friendly, honest, and not pushy at all. I told him what i was looking for and he showed me availabilities in my price range, giving me the pros and cons of each. Left the final decision up to me. From that point on, he took care of everything else, title, transfer of registration and plates. The car was detailed and given a final inspection. I left the dealer very satisfied. Thank you Sean

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Great improvement are didn't have to wait a long time. My car was done within 30 minutes .Thank you guys keep up the good work.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

The professionalism, patience, and knowledge displayed by Alexis and everyone involved in the sale process.

Claro, Good cars, no pressure. They let me look around without hovering. When I was ready to ask questions, someone helped me out without trying to push anything. It was a comfortable experience overall.

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

Both Alex Galo and Deslie Promesse are amazing! My bestie and I went in for a new car and they both were extremely understanding of our finances and made everything possible for us to leave here at peace and with joy! If you ever come here, ask for them! You won’t regret it!

All done on the phone and whatever it said on cars.com that was what I paid. The salesman was very courteous.

Exceptional service. Service representative Jair Whittaker always gives great recommendations great costumer service person. Gives everything in detail that gives you peace of mind. Great for the company.

Island Auto Group is the place for 🚗 Let me share my first car buying experience in New York. As someone with zero prior knowledge of how dealerships work, it was incredibly challenging and stressful at first. For over a month, I hunted for a reliable, low-mileage car with excellent safety features, low maintenance, and something within my budget. I ultimately decided between a Subaru Crosstrek or Mazda CX-5. I checked online sites like Cars.com, Carfax, and CarGurus, visited around 10 dealerships (both independent lots and franchises), made tons of phone calls, and even explored Carvana and CarMax. Too many places baited me with low online prices, only to pile on thousands in hidden fees once I showed up—things like mandatory down payments, wear-and-tear charges, inspection fees, and dealership add-ons. But from this experience, I learned a lot about how dealerships really work and gained some valuable knowledge: never fully trust the prices posted online without confirming the true out-the-door cost in person. After five frustrating in-person visits, I was ready to give up on traditional dealerships and just overpay at CarMax to avoid the headaches. That’s when I spotted a listing on Cars.com from Island Subaru. The vehicle photos clearly stated “No hidden fees, no extra fees – fully transparent OTD price.” Skeptical after so many bad experiences, I decided to try one last time and walked in without an appointment or even a phone call. Right away, I met sales representative Christopher Chavous (everyone calls him Chris). He was patient, professional, and didn’t bombard me with unnecessary questions or personal info. He showed me the Crosstrek I was interested in, sat with me for two detailed test drives, and explained all the features thoroughly. The standout moment? Chris gave me the true out-the-door price immediately—no games, no surprises, exactly matching the online listing with zero hidden fees. In an industry full of tricks, this level of honesty instantly built trust, which is everything when buying a car. After some fair negotiation, the manager approved a solid discount, and we sealed the deal that same day. Since it was Saturday and close to closing (they couldn’t finish the NY inspection), they went the extra mile and loaned me a brand-new Subaru Crosstrek to drive until Monday when my car was ready. Finance manager Yuri Miyakawa handled the paperwork smoothly, got me a great rate, and made everything straightforward. But Chris truly went above and beyond—he guided me through the entire purchase process and even helped set up my first car insurance. The initial quotes were sky-high for a new driver, but Chris personally called the insurance company, advocated on my behalf, and somehow got my rate reduced to half the original quote! That kind of dedication is rare. The whole team—the manager, Yuri, Chris, and the rest of the staff—was genuinely helpful and made me feel valued. I drove home in my Certified Pre-Owned Subaru Crosstrek Limited with just 9k miles, at the exact negotiated price, with all documents perfect, a full tank of gas, a fresh car wash, and three free oil changes for the first year. Island Subaru transformed a potentially nightmare first-time buying experience into something positive and memorable. Their transparency, honesty, and outstanding customer service set them apart. I’ll definitely recommend them to friends and family, and I’ll be back for my next car. Thank you, Island Subaru team—especially Chris for your incredible support throughout! 🚗💯

Simply AMAZING! It was my first time signing a lease and Greg made the whole process so easy breezy! He is an all around amazing person and employ. Super friendly and kind. He gave me the greatest deal I could ever imagine! I feel beyond blessed to have had the absolute pleasure of being helped by Greg! HIGHLY recommend this place and Greg specifically. Super grateful and thankful for everyone’s help!

Expert and courteous service for my new Camry. Amanda is caring and dedicated. Thank you!!!

Wow I’m speechless over experience I just had at Lia Toyota! Raheim, Jennifer, and Scott were absolutely fantastic! Felt like family! First time ever enjoying the car buying process. You have some huge assets working for you! Lia Toyota thank you!

Outstanding service experience !!! Joaqium matos was exceptional from start too finish and kept us honestly up too date every step of the way !!! Rare in this day and age !!

Excellent attention, very trained employee, Thanks to " DELBIN POLANCO' the best service I have received. The seller very attentive to answer all my questions, and to provide me with the best options.

I got a Toyota Grand Highlander new car today and I am incredibly grateful for Valentina, Victor, Rehan who helped me secure the best deal and provided exceptional services throughout the entire experience. Their assistance made the process smooth and enjoyable leading to a positive outcome and that I truly appreciate. Thank you

I brought my BMW X5 from this place I must say my experience with these guys especially Branden was very professional, I found these guys has being trust worthy and very cooperative the went beyond the closing time to make sure I got my vehicle the very day even though I got there around 1& 1/2 hour before closing time ...I got there @ around 6:25 pm and the was supposed to closed @8pm...Thanks to Branden and José ( I hope I got his name right) And finally and most importantly the price that the advertised for their vehicle will be the price you will pay , not like others who will tell you the advertised price is after you pay down 20%..I will definitely recommend North Star Mitsubishi to you.

The waiting room was very clean and hospitable. The staff was professional and the sales representative was knowledgeable and courteous.

Nice profesional people worry for the coustumers I’m happy whit my car . The sale guy find me a good deal for my and my family

Great Service!!! Smooth transaction and very helpful staff. Renny T. was our salesman; he helped us with leasing our car. I would recommend this dealership and Renny as the salesman. Definitely coming back here again!