Used 2023 Toyota Highlander for sale near Smithfield, VA

The customer service at this location was wonderful!! I have a 2019 Honda Accord and was helped by Michael and Matt with my oil change, they were grrrrreeeat!! I will be coming to this location for all of my service on my vehicle, and definitely will be referring my family and friends t come here as well. Great job guys!!

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

I get a lot anxiety when buying a car. Fredie went above and beyond to make my buying process easy and calm. Fredie is very friendly and patient. Thank you Fredie for being awesome!

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

I have been corresponding with the sales manager at Gloucester Toyota in the search for a reliable used vehicle? and they have been very accommodating in providing any information that I have requested thus far. The prices and inventory are very fair, the vehicles are very clean, and have been looked over thoroughly to ensure that there are no mechanical issues. This is a very professional dealership to work with, and I would highly recommend them to anyone that is in the market for a new or used vehicle.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

We just bought a 2021 RAV4 and couldn’t be happier. Ozzie Reece was our salesman and he was such a pleasure to work with he did everything he promised. It was a great experience dealing with him and the finance department. There was no pressure and I would recommend Pearson to anyone. I will definitely go back when I purchase another vehicle.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Salespeople we?re courteous and friendly. I have several vehicles from this dealership in the past.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

The first this I want people to know is the salesman, Omar was fantastic and very helpful finding a car for me. The first week of December I totaled my 2019 Highlander Platinum, and the most important thing was that nobody was hurt. So when we discussed replacement car, I wanted another Platinum Highlander, but a new one. Little did I know how rare they were a this point. Omar at Pearson Toyota was able within a few minutes found me one to look.at. It was a Grand Highlander Platinum and had under 5000 miles, and was beautiful. It had everything I wanted and had never been sold to anyone. Omar and the entire staff at Pearson worked so hard and now less than 48 hours later it is sitting in my driveway. They made what for me is usually a very stressful situation very easy,plus everyone was so very kind. I would recommend Omar to anyone looking for a car. He went over and above for us and I think that's just his normal thing, and Pearson Toyota was a great place to do business. Thans to all of you that made my day possible.

Devin Rogers and Matt Johns are excellent! Jeff in finance is thorough and efficient! Thanks for making car buying so fun and easy!!! We will be back!

Gloucester Toyota is where I bring both our Avalon and Highlander for maintenance. I am confident in their workmanship. Their staff is professional, congenial and efficient. We live in Heathsville and it's a bit of a trek to take our vehicles there. I would not do the trek unless I had a pleasant experience every time. I would recommend this facility to anyone looking to have a good relationship with a shop. I would easily consider purchasing a vehicle from them when it's time for another reliable vehicle.