New and used 2025 Toyota Highlander for sale near Silver Hill, MD

The whole staff worked as a team. Nick was an excellent salesman. Jason the manager and Marcus the finance person. Let’s not forget Frank back in the maintenance dept.

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.

I had a wonderful experience with my service advisor. I am very satisfied. Great personality. I got updated all the time. Great service and a big plus as well was my car got washed nicely. Glad that my car was in his care. Thanks to my service advisor, to the technician and to all that took good care of my car. Definitely 5 stars.

Koons Toyota is always a great place to do business. I’ve been going there to buy cars and service cars for many years. I wouldn’t think of going elsewhere. My service manager, Scott Mudd, is terrific. He is knowledgeable, personable, and extremely conscientious. Scott is a credit to Koons Toyota! “Excellent” is the best word I can use to assess Scott’s work. I appreciate all he does to make my life easier. Bravo Scott!!

Great customer satisfaction. Catered to our needs and requirements in buying new vehicle as we wanted.

Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

Excellent service, as usual. My scheduled appointment went off on time and I was kept informed as it progressed. Very clean and comfortable waiting area helps make the experience better.

I had a wonderful experience with Nick and other team members. At Koons Toyota. It was my first visit since I purchased my RAV 4 last December. They checked the whole car to ensure all was in order. Excellent service and all my questions were answered A 5 star experience!

Punctual. Good service. Worth the time and money. Plan to return for 75,000 mile service.

Best customer service and friendly people I went for the tire repair the change tire for free

I found the car on line, got a great price via the internet then test drove it the next day. The sales manager and sales person stuck with the deal as agreed to and I took the car home that day. I appreciated the straight forward approach...a very positive experience so far.

This dealership has been refreshing. I was overwhelmed by the level of concern shown to me during my visit. I was most impressed with the price even when they had given me a unbeatable deal they tried doing even better then that! I've never experienced this level of service at any dealer! Just awesome. I wouldn't hesitate to recommend them.

Mr Zanelotti handled the recall repair and other work quickly and professionally. All work was on time and as estimated. Will return to Koons for service work in the future!