New and used 2026 Toyota Highlander SUVs for sale near Chevy Chase Section Three, MD

Excellent service and prompt repairs! Every time I have had to schedule service or a repair, the dealership is prompt in scheduling and once there, the service advisor promptly attends to you. The dealership is clean and one is kept well informed of what is needed on the car.

Every time I bring my Toyota in for service I'm always pleased with the service and the quality of courtesy I get from my service advisor (Jose Prez).

We could not have had a better experience with Chris Ogene! Chris is different from other car dealers, as he is not only selling you a car, but prides himself on catering your experience to being as positive and easy as possible. Chris listened to our wants and budget, and was sure to suggest and carefully curate the best options, but never forced or rushed us in any direction. I could not be happier with our purchase, all thanks to the excellent customer service from Chris!

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

Smooth and courteous service! Got the exact car I wanted and the process was clear and supportive from start to finish! Made the holiday season for me.

I came in for the first service on my 4runner. Nick, the service advisor was very professional and got car done quickly.

Curtis Womack was professional and patient. Clearly stated the maintenance objective and encouraged discounts when applicable.

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

The process was straightforward, professional, and not the usual pushy dealership nonsense. The car was exactly as described, clean, and well-maintained. The staff respected my time, answered questions clearly, and didn?t play games with pricing. Overall, it was a smooth and stress-free purchase. I?d recommend AutoNation Toyota Leesburg to anyone looking for a solid used vehicle.

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.

Carla was amazing, she ensured continuous communication throughout the process. There were no surprises during this transaction. Most of this purchase was over the phone because I live 3 hours away.

Recently, I had a vehicle service appointment with Koons Arlington Toyota Mr. David Garcia Medina was friendly, professional, and attentive. He explained everything clearly, answered all my questions, and kept me informed throughout the entire process. The service was completed on time. I truly appreciate the attention to detail and the care he put into making sure everything was done right. It’s clear he values his customers and take pride in his work. I will definitely be returning for future services and highly recommend Toyota to anyone looking for reliable, top-notch vehicle care! Humaira Saif

I want to say that our salesperson Jason Harvey was really super helpful after going to Koons Tyson Toyota after a rather poor experience at Darcars Toyota. I had intended to just look at a red RAV4 they had in stock but we went home with it that night and left them our 2000 Honda CRV. I have deal with more than a few car salespersons over the past 3 months but Jason was one of the top friendly and helpful salespersons that I have dealt with. If most car salepersons were just half as good and friendly as him, the world would be a better place. I highly recommend him. LOL, being my 2000 Honda CRV was totally lacking most modern features found current new cars, he had to explain quite a bit to me and my wife and certainly helped set up our Apple carplay. My wife really liked him too.

Big shout out to the team at Koons Toyota for making me and my mother very happy. They went above and beyond to make sure my mother and I were taken care of. It was worth the 7 hour drive and would recommend these guys to anyone looking for a vehicle. Appreciate all you guys did for us and god bless.

Khalil and Murtaza were fantastic, I had such a great experience at this dealership. When I am looking for my next vehicle, I will for sure stop by here first to see what they have!