Used Toyota Highlander for sale near Northvale, NJ

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Derek Vega is an excellent salesman. The buying experience was smooth and easy with his help. I will definitely recommend Derek to my friends and family.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

Ms. Mabie was great! She was very responsive to my questions and was quick to get back to me with my requests. Too bad it didn’t work out this time around, but will be keeping her in mind with future car purchases!

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

Great salesperson without any pressure. I didnt go for the truck but would shop there again.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

I have bought two cars from this dealership and every single one has been an amazing experience. However, I have to say Sebastian in this last buy was absolutely phenomenal

I had Wendy Osterman as our Client Advisor, I have been buying Dodge vehicles since 1984. This is the first time I stepped away from the Dodge family and purchased my first BMW. We bought the X3 M50, what we have found out that this SUV is awesome and have enjoyed driving it everyone we get into it. Wendy was wonderful to work with, she went above and beyond to accommodate our needs. I had a great buying experience with her and would definitely do it again. If you are in the market for a car or SUV I recommend BMW and the best client advisor I have ever worked with. Please go see them, great dealership and great people. Thank you for the experience.

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

I recently purchase a high top 2500 van from Michael Feldman and it was possibly the best vehicle pruchase experience I've ever had. Time is money, and Michael saved me both. I was in and out in 30 minutes, jus as I was promised. Than you for that.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Everyone was helpful and worked hard to make sure I could pick up my truck when I was able. When I got to the dealership it only took about an hour, including my test drive, to finalize all of the paperwork.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Worked with salesman for a few days trying to trade in a car and buy one of theirs. Not too bad overall, but could not get a decent price for my trade. Stopped communicating presumably because my offer was not good enough. Would probably try again with different and more responsive sales person.

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

Salesman Scott Wood was great, sales manager was awesome, prompt on delivery! Paperwork went smooth! Vehicle was clean full of gas, no pressure whatsoever, came on a Tuesday and asked to hold till Thursday and offered a hold payment and Scott said the truck wasn?t going nowhere? Highly recommend this car dealership!

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

David South is the Number 1 Salesman in Cincinnati go see see him for your next purchase!

My 2022 Highlander is a great car. It is very roomy and comfortable with a lot of safety features. The back seat is very comfortable

Just bought my new Honda Prologue from AutoNation Valencia, and I couldn’t be happier! I drove 75 miles to get here, and it was totally worth it. Henry was amazing to work with — super helpful, patient, and made the whole process quick and easy. If you’re thinking about getting a Honda, definitely go see Henry at AutoNation Valencia!

I bought my 2022 Highlander SE in November 2021 when selections were limited. It was not my first pick after researching and not my preferred color. I financed outside of Toyota and received a much better interest rate and my credit union said I was paying more than a reasonable price. But I was desperate and needed to new vehicle. I will see if the resale value keeps up with current value. So far it has performed well with a slight exception for the all wheel disk brakes. Sometimes I hear noises from the rear when backing out of my driveway when applying brake pressure. Also braking while driving seems a little soft and squirrelly. Just doesn’t feel quite right. The technology options are too numerous to mention and still learning but love the blind spot notification features. Fuel mileage is good compared to my V8 but performance is lacking even with sport drive feature selected. And in reference to one of the other reviews, the console storage is deep but too narrow. Overall I am enjoying my Highlander very much. I haven’t made a road trip in it yet so we will see. I can say it is a great family vehicle for short trips around town where a lot of start stops occur.

Glory Nwaeze of cityworld Toyota is an exceptional sales lady. You can't go wrong with her.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Great service ,very friendly she have good costumer and working good ,atmosphere Dahaina was excellente land will bring my vehicle for service in the future. And excellent body work very happy with the outcome.

This is my second Highlander. The first was a 2008 model and still in the family running great. This model has also served me well. I have 75,000 miles on it. I bought new tires at 60,000 and just had the battery replaced 3 weeks ago. The car runs great!

Fantastic customer service. Tristan was great. Greg and even the GM, Armando. Highly recommend working with them. Last minute, we found a large scratch and they were actually embarrassed it had been missed. Jumped on fixing it and offered to deliver it to us when done. WOW factor!

This car is like no other car I have driven. It is so smooth, very quiet, and very comfortable. Plenty of room sitting or cargo room

My service advisor Lili Avina was amazing. She kept me updated on my vehicle the entire time it was in service. For every issue I’ve ever had she’s always has a solution! Definitely recommend her and will go to her for all of my vehicle needs.

Smooth ride with tons of safety features Great gas mileage Roomy Only dislike is no Apple car play. Will buy another in future 5 stars

My sales consultant was Sinuo Zhu.Very helpful,kind and knowledgeable guy.Sinuo helped me to connect my phone with the car and explained every single detail.Thank you Sinuo!!! Thank you Toyota of Braintree Onik Haroutunian

the car meets all my needs except the rear seat room is very difficult to get to plenty of storage room. great safety features. good gas mileage.

Regarding Sales, Alan Bell is excellent. Regarding Service, Rod Live has been tremendously helpful and always insures my needs are met. Rod is very thorough and makes sure I am part of the service decisions for my GX 460. In Rod's absence Regan is equally skilled and a pleasure to work with.

So far I love the vehicle! It is a luxury, quiet, smooth driving experience. A huge reason for choosing the Highlander was because of the Toyota reputation for quality, safety and reliability.

My wife and I had been shopping for a AMG GLE 53 in a very specific configuration for about 6 months when we found it at Mercedes of Beaverton. I called ahead since we were from out of town and spoke with Mehdi. Mehdi was knowledgeable, responsive and a gentleman. Mehdi made our experience painless, clearly communicated our options and we could not be happier. I would absolutely recommend buying your next Mercedes from Mehdi, I will certainly.