Used Toyota Highlander SUVs for sale near Rougemont, NC

My service advisor was Michael “Ace” Acevedo. Mr. Acevedo was an Ace. I’ll list a few things about him that I noticed. Very personable., honest., went above and beyond customer service. An example: I brought my dog with me. When I was getting my loaner vehicle from the loan officer, Mr. Acevedo retrieved my insurance card, blankets that I have in my car for my dog to sit on, and the vehicle harness that my dog attaches to that goes into the seat seatbelt buckle. Then on top of all of that, when I went to get into my loaner vehicle, Mr. Acevedo held my dog’s leash so that I could put the blankets and the harness attachment in the loaner vehicle. He is a great guy and kept me informed of the progress of my vehicle throughout the day. Highly recommend you see Michael for your vehicles needs.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

I have purchased many cars in my 69 years, each time building more skepticism of the process(es); subsequently I loathed the entire experience: BUT, that all changed in working with Antoinette and her entire team of sales/support/finance folks in the previously owned car section of Mark Jacobson Toyota. Great low mileage used basic LE Camry competively priced, professional, knowledgeable and friendly staff willing to make the deal work best for ME! The entire experience was so atypical of all my previous dealings, I'm actually in AWE, and, will always look back on November 8th, 2022 with great delight. Thanks guys, well done!

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Michael was effective moving the transaction forward. He was also kind and respectful. We developed good understanding of the transaction and of the complexity of the vehicle. Thus, we have a new contact at the dealership who we can trust.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

The customer representative was very informative and explained everything in detail. Since it was going to be a long wait. I was provided a loaner vehicle that was very convenient.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

I apologize for just writing this about RYAN as I was here a month ago .But I have to write this.His customer service skills were EXCEPTIONAL .I CAME IN inquiring about Tires as i.had a donut on my car due to.a blowout I REALLY WAS SEARCHING FOR THE BEST PRICE ON 2 TIRES. AND I DIDNT WANT TO.SPEND A FORTUNE. HE WAS ABLE TO.PRICE MATCH AND I LEFT TOTALLY SATISFIED .HE NEEDS TO BE RECOGNIZED FOR BEING AN EXCELLENT EMPLOYEE. THANKS RYAN 🙂

I was bogging in my moms car and offroading mudholes and all it was going fine till it hydro planed into a tree either than that amazing I would look into that though

good service good people new cars they have a lot a good things and I don’t know really what to say but everything here is clear. Could look cute people treat customer very good when you wanna buy something here you’ll find it whatever you want.

can't complain I love it, already I told Andres by next years, I coming for the same model but 2022, ot is my best vehicle I have done for a while

Latesha at Freade Anderson Toyota is an outstanding service advisor. She is professional, knowledgeable, and very helpful. She took the time to explain everything clearly and made sure my vehicle was well taken care of. Her customer service is excellent, and she truly cares about her customers. I highly recommend asking for Latesha if you need service.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Thank you Dylan for assisting me with my car. You're we're very nice and funny. When Geoff isn't there, I'll look for you.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Bought my very first NEW car and Deja and her team were great. They walked me through every step and kept us entertained through an internet issue that slowed down the process. Love my new Toyota!

Jeffrey Morris was very helpful and professional when I got my car diagnosed at Johnson Lexus of Durham. Nice comfortable waiting room too. It was a good experience and I recommend them.

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

Beverly was incredible! She was everything I needed for the buying experience, patient and knowledgeable! I would 10/10 recommend her for anyone buying.

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

I want to recognize Geoffrey in the Service Department at Fred Anderson Toyota for an outstanding customer experience. Geoffrey exemplifies transparency and a truly customer-centric approach. His communication was prompt and clear, and his interpersonal skills and customer service stood out from start to finish. My family and my team have been purchasing Toyotas in the RDU area for the past 17 years for all the well-known reasons—reliability, longevity, strong resale value, and overall quality. That history makes it easy to spot when service genuinely aligns with the Toyota brand, and my most recent experience at Fred Anderson Toyota certainly did. Geoffrey’s primary focus was doing the right thing for the customer. He took the time to explain what was needed, answered questions honestly, and—most importantly—did not attempt to sell unnecessary services. That level of integrity builds trust, and it’s something I value highly. We will be in the market for a new vehicle this summer, and I fully intend to return to Geoffrey to guide us and refer us to the right sales representative. Experiences like this are why customers remain loyal, and Geoffrey is a true asset to Fred Anderson Toyota

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

I scheduled a 60,000 mile sparkplug replacement. Emanuel was my service rep. The work was done on time for the quoted price. Emanuel was very thorough. He even caught a maintenance problem that was covered under my warrantry. Good job

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.