Used 2022 Toyota Highlander Hybrid for sale near Summit, IL

Purchased a new Avalon from them today. Wesley Radford was my sales rep and the entire process was an extremely pleasant experience. Wesley was patient with me and did not give any hard sell tactics. There was a slight glitch due to my misreading some info and Wesley rectified everything to my great satisfaction. Everyone else in the process was polite and helpful. Lombard Toyota is the place to go and Wesley is the guy to ask for.

I have had the XLE with some upgrade options as a company fleet vehicle. I have driven it about 12,000 miles in six months from 36k to 48k miles, now. I use it as a work vehicle for sales calls and some personal use. Here’s my plusses and minuses. Plusses: 1. Acceleration is strong and quick. Great for merges and when you need to pass. Amazing for a car this big. 2. While I have not calculated mileage, it is amazing and definitely as good or better than the rating. 3. Space and layout is good. I generally use it with all the rear seats down, though. Only a little family use and it was okay. 4. Reliability. Not a single problem and I think the first rep abused the car and took poor care of it. Minuses: 1. Engine is loud when gas kicks in. Would be unacceptably loud in a luxury car. 2. Comfort is mediocre. Large flat hard seats. Might be better if you are bigger. 3. Tech. Small screen, annoying beeps, lane keep adjusts too hard and would not kick in on a cold snowy day. Maybe the sensor was frozen but should not have. Apple CarPlay is what you want to use. Adaptive cruise tends to keep pushing you back to increase distances. Some cars you can set it, not sure on this. It’s annoying when you’re trying to maintain distance in a fast lane and it’s pushing you back. Also, on curvy roads, almost any curve it auto-brakes gently. You have to turn it off on mountain roads or you’ll make everyone sick. Overall, it is a great car on performance and average or mediocre on everything else. I would recommend the car as a reliable family hauler or work car as I use it. I have a Hyundai Palisade Limited (gas) and if you didn’t want a hybrid I’d totally go Hyundai as it’s way nicer on comfort and Hyundai tech is far better. To be fair, my Palisade is a higher trim but I don’t think the Toyota is that much better on higher trims and tech won’t improve.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

My wife had a smaller all wheel drive car from another company that drove me nuts trying to do the driving for me. It was a total hassle to turn it off every time you restarted the vehicle and I complained every time I drove it. Now with the highlander every time I drive it I comment how much I like it. Even considering a second one for my company car. By the way this is our first hybrid vehicle.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I've been waiting for years to find a car to replace my 2006 4Runner. I finally gave up on seeing a 4Runner redesign and decided I wanted something that was better for the environment. The Highlander hits the sweet spot for me. I've averaged 33 mpg overall since getting the car in late April. I saw an improvement in mpg once Summer gas became available. My best trip mpg has been 40 when driving from the Portland OR area to the coast. If you can keep speed in to 50 - 60 range, this car gets amazing mileage. I've been amazed at how often the gas engine is shut off and the car runs in EV mode. The transition is pretty seamless too. Disappointments: 1) My biggest gripe is that in order to switch the air flow to recirculating mode, you have to access a setting in a menu. I use this often when encountering dust or smoke, and it's much harder to switch via a menu than it would be with a mechanical switch. From the pictures I've seen, it appears that the 2023 model has resolved this issue. 2) The wireless phone charger is worthless. I'm lucky if my phone doesn't lose charge while on that charger! 3) My platinum model did NOT come with the digital rearview mirror. I really wanted this, but not sure how much I would use it as I wear glasses and the focal distance to the digital image is a bit too close unless I tilt my head back. 4) There are a lot of little rattles on rough roads... more than my 2006 4Runner had after 178k miles! 5) I'd like to be able to force the AWD system to be on under certain conditions. I barely made it to my friend's cabin due to the front wheels spinning in mud. 6) When the battery isn't fully charged and you downshift to slow down, the regenerative braking system should kick in but instead the engine is engaged. Overall I'm very happy with this car, but it could be better with some small changed. I'd give it 4.5 stars if I could.

Happy that I purchased at this dealership rather than others in town. Turned out to be better deal and better car!

I am so glad we were able to find the hybrid Highlander in the platinum trim. It is beautiful inside and thought out better than the Lexus 450H. The only issue I have is that I wish it had retractable running boards.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

great Suv! we are quite pleased with our decision to buy Toyota! its a perfect match for our needs and great mileage so far Happy

Steven Salidas made the process smooth and easy. He took the time to go over different cars and options. From finding a car to finalizing the purchase, McGrath make the best of my experience

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

Great service, The dealer picked up my car and dropped it off after service.

I would like to thank the service dept for the team of people who solved my problem with my 2014 corolla. Josh and Daniel gave me the best service I have ever had since i owned my car . I am truly grateful. RB