New and used 2025 Toyota Highlander Hybrid for sale near Chevy Chase Section Five, MD

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

Highlander Hybrid is what I went to buy in May 2025. I now have 7,000 miles on it, both a 1800 mile highway trip plus lots of driving in my area. I am pleased with my purchase and with Toyota of Plano.

Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

Great customer satisfaction. Catered to our needs and requirements in buying new vehicle as we wanted.

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

Derrick was patient and calm and very knowledgeable. I ended up with a good deal on my 2021 RAV4 and am happy. Thank you!

Curtis Womack was professional and patient. Clearly stated the maintenance objective and encouraged discounts when applicable.

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

We could not have had a better experience with Chris Ogene! Chris is different from other car dealers, as he is not only selling you a car, but prides himself on catering your experience to being as positive and easy as possible. Chris listened to our wants and budget, and was sure to suggest and carefully curate the best options, but never forced or rushed us in any direction. I could not be happier with our purchase, all thanks to the excellent customer service from Chris!

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait