New and used 2025 Toyota Highlander Hybrid for sale near Melwood, MD

The whole staff worked as a team. Nick was an excellent salesman. Jason the manager and Marcus the finance person. Let’s not forget Frank back in the maintenance dept.

Highlander Hybrid is what I went to buy in May 2025. I now have 7,000 miles on it, both a 1800 mile highway trip plus lots of driving in my area. I am pleased with my purchase and with Toyota of Plano.

Koons Toyota is always a great place to do business. I’ve been going there to buy cars and service cars for many years. I wouldn’t think of going elsewhere. My service manager, Scott Mudd, is terrific. He is knowledgeable, personable, and extremely conscientious. Scott is a credit to Koons Toyota! “Excellent” is the best word I can use to assess Scott’s work. I appreciate all he does to make my life easier. Bravo Scott!!

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

Mr Zanelotti handled the recall repair and other work quickly and professionally. All work was on time and as estimated. Will return to Koons for service work in the future!

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Good buying experience. Brandon was easy to work with. Would buy another Toyota from this dealership.

Easy and trustworthy. We bought both cars there and would do it again. Highly recommend

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

Excellent service, as usual. My scheduled appointment went off on time and I was kept informed as it progressed. Very clean and comfortable waiting area helps make the experience better.

I had a wonderful experience with Nick and other team members. At Koons Toyota. It was my first visit since I purchased my RAV 4 last December. They checked the whole car to ensure all was in order. Excellent service and all my questions were answered A 5 star experience!

Punctual. Good service. Worth the time and money. Plan to return for 75,000 mile service.

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.