Used Toyota Highlander Hybrid SUVs for sale near Bexley, OH

From the moment I arrived Cameron was an excellent sales agent who greeted me with the upmost respect and I highly recommend buying a car from Toyota West services excellent and not just from Cameron, but all of the sales agents. Answered all of my questions and helped me with everything I needed and worked with me such an amazing experience. Thanks, Cameron and all the staff at Toyota West may God bless Every one of you.

The car is roomy, comfortable, stylish, for a hybrid it has a lot of pep. I would highly recommend the car. I look forward to my first road trip.

My experience was great. I knew as soon as I saw my car that was the one. The people were very informed, kind and helpful.

I have had the XLE with some upgrade options as a company fleet vehicle. I have driven it about 12,000 miles in six months from 36k to 48k miles, now. I use it as a work vehicle for sales calls and some personal use. Here’s my plusses and minuses. Plusses: 1. Acceleration is strong and quick. Great for merges and when you need to pass. Amazing for a car this big. 2. While I have not calculated mileage, it is amazing and definitely as good or better than the rating. 3. Space and layout is good. I generally use it with all the rear seats down, though. Only a little family use and it was okay. 4. Reliability. Not a single problem and I think the first rep abused the car and took poor care of it. Minuses: 1. Engine is loud when gas kicks in. Would be unacceptably loud in a luxury car. 2. Comfort is mediocre. Large flat hard seats. Might be better if you are bigger. 3. Tech. Small screen, annoying beeps, lane keep adjusts too hard and would not kick in on a cold snowy day. Maybe the sensor was frozen but should not have. Apple CarPlay is what you want to use. Adaptive cruise tends to keep pushing you back to increase distances. Some cars you can set it, not sure on this. It’s annoying when you’re trying to maintain distance in a fast lane and it’s pushing you back. Also, on curvy roads, almost any curve it auto-brakes gently. You have to turn it off on mountain roads or you’ll make everyone sick. Overall, it is a great car on performance and average or mediocre on everything else. I would recommend the car as a reliable family hauler or work car as I use it. I have a Hyundai Palisade Limited (gas) and if you didn’t want a hybrid I’d totally go Hyundai as it’s way nicer on comfort and Hyundai tech is far better. To be fair, my Palisade is a higher trim but I don’t think the Toyota is that much better on higher trims and tech won’t improve.

GREAT SERVICE AND JOSE IS TOP KNOTCH SALESMAN VERY UPFRONT Honest and works very hard to meet the customers needs !! Thank you Jose for Quality customer service!! We will defiantly recommend others !! And return ourselves if ever in need of a car !!

I’m very pleased with my Highlander Hybrid. My driving skills have improved due to all the technology that “speaks” to me as I drive. I feel safe on the road that contains so many large trucks. I get between 34-35 mpg. Not only have I easily packed my Mom’s wheelchair and other medical equipment, plus family luggage, there’s been plenty of room for a small circular oak table & 4 chairs!! The Highlander is , by far, the best car I’ve owned!

My wife and I recently purchased a new Sienna, which we enjoy driving. Last week I brought it to Byers for scheduled service since we are planning on a driving trip to visit relatives in other states. Byers has earned our trust over the years - I used to bring in a Corolla for all required service and got over 360000 miles out of that car!

Own a 2014. Best bang for your buck for a 8 seater. I'm at 200k miles with just the usual oil changes and tires when needed. Only 1 downside to these cars are the markups from dealerships.

Very Good service and I am enjoying my Ford Escape - it is a much better vehicle then my previous vehicle.

2023 Highlander Hybrid greatly improved over the 2009 model. Over 37+ miles per gallon , smoother quieter ride than our 2009 which we enjoyed until finding how improved the 2023 models are plus the safety features.

Bought a Mazda CX5 from them. The experience there was top notch. The paperwork side of it was quick and simple, no unnecessary waiting around once I decided I wanted to purchase the car. I was also able to purchase an extended warranty through them after the purchase. Highly recommend buying a car from them.

This is the 4th Toyota that I have owned and while no vehicle is perfect, Toyota has never disappointed me in what really counts, reliability and performance. My current Toyota, the Highlander Hybrid has been everything I thought it would be when I bought it and I expect to be enjoying this vehicle 250, 000 miles from now.

Nicholas Berg helped us find our second car from this dealership. Great experiences both times! He’s very helpful, listens to what we are looking for and helps us find just the right fit! Pleasure working you!

Bought a 2023 Highlander Hybrid, Limited. My first Toyota. Ride comfort is good, mileage is fantastic (35-38). Two things disappoint me. First, the wind noise...pretty bad. I’m hesitant to have the dealer touch it because they say nobody has complained about. If you search online, it is a known problem (the noise is TERRIBLE compared to my XT5). Secondly, the car seems chintzy. The exterior metal is tinny...again, compared to my XT5...just not nearly as solid. I would buy it again...I think Hybrids are the way to go. I’m just surprised how chintzy the car seems. I suppose the lack of insulation , etc is the trade off for the great mileage

The reception was quite good. The sales person was very patient with me and discussing options of various vehicles.

I have driven this car for about a month now and am very pleased with the performance and handling. The seating is quite comfortable with plenty of leg room in the front and center row seats however, the third row does not have much leg room. Both the center and third row seats fold down easily to provide ample cargo space if needed. All the safety features are amazing and work as intended, I especially enjoy the backup camera system with its blind spot warning system. Comes in handy in those parking lots where cars and people can appear from anywhere. Fuel mileage depending on driving habits and conditions is fantastic. I have only added seven gallons of gas in my first month of driving. I cannot properly rate reliability as I have not owned the car long enough to make an accurate assessment. But taking into consideration the manufacturer's different warranties that come standard with the car I am betting that if properly maintained it is very reliable.

Germain Service department has always provided efficient and professional service to our vehicles in the last 7 years.

My wife had a smaller all wheel drive car from another company that drove me nuts trying to do the driving for me. It was a total hassle to turn it off every time you restarted the vehicle and I complained every time I drove it. Now with the highlander every time I drive it I comment how much I like it. Even considering a second one for my company car. By the way this is our first hybrid vehicle.

Eric, service writer is wonderful with whom to deal. He is genuinely concerned the service is done properly and will go the extra mile to make sure I am satisfied with repairs or service.

I've been waiting for years to find a car to replace my 2006 4Runner. I finally gave up on seeing a 4Runner redesign and decided I wanted something that was better for the environment. The Highlander hits the sweet spot for me. I've averaged 33 mpg overall since getting the car in late April. I saw an improvement in mpg once Summer gas became available. My best trip mpg has been 40 when driving from the Portland OR area to the coast. If you can keep speed in to 50 - 60 range, this car gets amazing mileage. I've been amazed at how often the gas engine is shut off and the car runs in EV mode. The transition is pretty seamless too. Disappointments: 1) My biggest gripe is that in order to switch the air flow to recirculating mode, you have to access a setting in a menu. I use this often when encountering dust or smoke, and it's much harder to switch via a menu than it would be with a mechanical switch. From the pictures I've seen, it appears that the 2023 model has resolved this issue. 2) The wireless phone charger is worthless. I'm lucky if my phone doesn't lose charge while on that charger! 3) My platinum model did NOT come with the digital rearview mirror. I really wanted this, but not sure how much I would use it as I wear glasses and the focal distance to the digital image is a bit too close unless I tilt my head back. 4) There are a lot of little rattles on rough roads... more than my 2006 4Runner had after 178k miles! 5) I'd like to be able to force the AWD system to be on under certain conditions. I barely made it to my friend's cabin due to the front wheels spinning in mud. 6) When the battery isn't fully charged and you downshift to slow down, the regenerative braking system should kick in but instead the engine is engaged. Overall I'm very happy with this car, but it could be better with some small changed. I'd give it 4.5 stars if I could.

Jeff Passa has been my service advisor for years. He is always personable and professional. I thoroughly enjoy the exceptional service of the entire department. They are the best compared to other dealership service departments by far!

The trim package is XLE. This car replaced another XLE Hybrid model which did not have AWD. We mainly drive between Nebraska and the Upper Peninsula of Michigan. The AWD on this vehicle is great and kicks in without you even noticing it. The fuel mileage in the beginning was not great (29-32) due to trips made in the winter. Have not made a trip lately, but our current mileage is 42 with mostly hybrid type city driving (slow acceleration and coasting stops). There is an engine noise when accelerating which we did not have in our other hybrid, but our other vehicle is a truck, so it does not bother us. However, the generated noise while in reverse on only the electric engine is loud & annoying. One complaint is that the XLE trim is not standardized across Toyota models or within a model.

I have been saving for a new Highlander for 2 years in the color of Ruby Pearl. I went in to order my new SUV and Troy informed my because of the situation stemming from covid it could take up to 6 months to come in. Well he was correct it did take 6 month but I love, love my new Highlander. Troy kept me informed the whole time and even offered me a few other ones that came in, just in case I was tired of waiting. I have been coming to Byers Toyota for over 10 years for service on my 4 Runner and the service dept is also excellent. I would absolutely recommend Byers Toyota!

I had a good experience with drive direct. Amanda Trout was very helpful. Thank you.

Top vehicle on the road. Comfort, style, economical, safety. Feels like I'm gliding not driving. Why would anyone not buy a Toyota hybrid to own?

Amanda Trout is THE BEST!! If you want to buy a car from someone who genuinely cares about your concerns (and not just about making a sale) then she is your girl! She will make sure you’re out the door as painlessly as possible in a car that you love! 10/10

Best most reliable, very comfortable great lines, economical I have ever had. Seating allows one to have a superior view.of traffic in all directions. I used to be a Cadillac owner no more!

Amanda is an amazing person to work with! She’s friendly, professional, and communicates exceptionally well. She values time and always works efficiently. Amanda made me feel welcome and comfortable throughout the process, and I truly enjoyed working with her. I highly recommend her to anyone!

I like this vehicle, but I'm just not sure about the Hybrid version. I don't really see that it saves me any money on gas and at only 12,000 miles, the Hybrid battery failed. It took over a week to find a new battery in South Florida where I purchased the car. That battery is $500 not installed. Luckily it was under warranty. I've already replaced the tires at 23,000 because after we moved to Colorado we needed better tires that the OEM ones that came with the car. Every now and again I get a warning when I try and start the car that says, The Hybrid System has stopped working. Please turn the car off and try restarting it. When that happens and it won't restart, good luck!!! Time to call AAA. I also wish this car had or could upgrade to Apply Play. First recall is getting fixed tomorrow for a low pressure fuel pump located in the gas tank. It was a long time before they could find the part to repair the car.

Amanda Trout was fantastic ! Sales process was easy and quick and I recommend everyone to visit her!

Hi the moment I walked in this place I felt like I was speaking with people I’ve known my whole life! The cars are nice, they give good deals. They are professional understanding and utilize the skills they have acquire in a kind way. Thanks to staff management and even the people who cleans the cars🙌🏽I strongly recommend this place.

We have owned our 2012 Highlander Hybrid Limited for almost 12 years now. It consistently gets 28 mpg, which is STILL (12 years later) impressive for a mid-sized SUV. The car has taken us all over the US as a military family and has never disappointed. We now are living in WNC with lots of winding roads and the Highlander, although not a Porshe, Tesla, or Subaru WRX, performs amazingly well in turns. I would say that the only thing that is a slight negative are the two 3rd row seats: they are fine for a short drive or for small kids (under 70 lbs), but not made for adults or teenagers. We have only done regular maintenance (regular oil changes, tire changes about every 40k miles, and wiper blades about the same interval) to the vehicle and changed out the windshield once due to a rock thrown from a dump truck. This is an excellent vehicle and one of the most reliable gas or hybrid vehicles on the market today. I would not hesitate to buy another Highlander Hybrid.

Highlander Hybrid is what I went to buy in May 2025. I now have 7,000 miles on it, both a 1800 mile highway trip plus lots of driving in my area. I am pleased with my purchase and with Toyota of Plano.