Used Toyota Prius hatchbacks for sale near Lancaster, TX

Blindsided by Poor Communication—Saved by Aubrey Price My experience at Toyota of Rockwall was incredibly frustrating due to the poor communication and lack of professionalism from Finance Manager Maria Valdez. After signing a Retail Installment Sale Contract, I was blindsided to learn that the assigned lender doesn’t allow borrowers to hold two active loans—a critical restriction that was never disclosed beforehand. This caused unnecessary confusion and stress. Maria also failed to notice that our trade-in vehicle wasn’t financed through that lender, which should have immediately flagged the issue. The contract itself contained typos that further complicated the verification process. She may pride herself on speed, but accuracy and attention to detail were clearly lacking. When I called to discuss the issue, Maria was dismissive and refused to speak with me directly. She stated, “I’ve already spoken to your husband (the co-signer)—he can tell you what we discussed,” insisting I come to the dealership in person. She repeatedly spoke over me, making a productive conversation impossible. Her unwillingness to engage respectfully made a stressful situation even worse. Thankfully, Finance Manager Aubrey Price stepped in and completely turned things around. He listened, acknowledged Maria’s mistakes, and worked diligently to resolve the issue. His professionalism and empathy were the only reason this experience didn’t escalate into a formal complaint. I also want to recognize General Manager Tony Yazbeck and Salesperson Amir, who were both fantastic throughout the process. They were courteous, helpful, and genuinely committed to customer satisfaction. If you choose to do business with Toyota of Rockwall, ask for Aubrey Price by name—and know that Tony and Amir are also great people to work with. But avoid Maria Valdez at all costs. Her dismissive attitude and lack of professionalism are not worth the stress.

This is by far my favorite Prius. This my fourth Prius as well. Best looking and handling. I love the color . The interior and all the latest technology is great.

Great people to do business with retired Maryland dealer they have the car I wanted it took five minutes on the phone. It was everything he wrote designed it to be good guy. Car was super clean when it got here. Great job guys🏁🏁

I have a 2013 Prius. It has 129k on it. This is by far the most reliable & efficient vehicle. I had only had to change the oil & that is it. It regularly gets approximately 55/60 MPG. I absolutely love this vehicle & would not hesitate to get another Prius.

My previous car was a 2014 Prius. The 2018 has added safety features which are very valuable, & has even better mileage, and a very smooth drive --handles well. However, there is less trunk & glove box space, & it is more complicated to work some of the features, such as setting the clock. On the 2014, all I had to do was press the hr & min buttons. On the 2018, I had to watch a youtube a few times, & then it took me a few tries to reset the clock.

Bought me a new Tacoma and process went down like a Disney movie. Got my pricing online and they honored and washed and gassed up the truck. Thank you Sport City Toyota

A few years back I had a Suburban and hated coming upon hybrids. When the time came for a new car I first was thinking Corolla since it was my first new car decades ago. Then I figured why not a Prius? I have the XLE model that has most anything you could want in a new car. I usually only go 5mph over speed limits but I'm always passing all the cars when going uphill. I get looks from other drivers I pass wondering why I'm passing them in a Prius. Great handling too and so far I've taken it up to 114mph. I could've kept going but there was traffic ahead so it'll wait for another stretch of road. If I ever buy a Ferrari, I'll get a license plate frame that says, "My other car is a Prius"!

I was able to get a car for my daughter at an affordable price all thanks to Jesus Hernandez

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

happy cars usa was a good experience the salesman wasnt pushy and he was more honest than most

This car was purchased as a gift for my son to use to travel to his job out of town. He has a lease and I didn’t want him to rack up miles on his other car/lease. As a previous Prius owner, I know he would love another Prius to use daily. After this reliable vehicle is paid off, I plan to buy one for my other son and then a new one for myself! We love the hybrids in our family!

Adrian was very helpful with my purchase. I drove from Burleson to the dealership in Addison. When I arrived, the VW beetle was parked out front ready for me to drive. He let my kids and I get in and do a test drive. There were a few things that I requested to be touched up on the car. Everything I requested was completed except for some paint touch ups on the hood and trunk. The car was really clean and I love it! I highly recommend Ally for your next car purchase.

I absolutely recommend this car if you need a workhorse to drive you back and forth and not to die on you. A couple things about this car --- 200k miles with multiple total-loss level accidents because my jobs at the time had me on the road most days. Still running strong. I just took it on an interstate road trip and it doesn't miss a beat. This car is hard to kill. I don't know how this thing was built by Toyota but it is seriously impressive value for the money. Worth literally every penny for what I've squeezed out of it so far. Cons: the disrespect you get is insane. I've driven other cars and the hate that this car receives in particular is laughable. Also the performance is ridiculously bad, which everyone knows. One way to sum this up, I had a friend of mine once say, "It's hard to look another man in the eye while getting out of a Prius."

Ticket 230312 - R Albin - This review is for the Service Department - which seems to be outstanding! My review may not be typical of their service, because it was my only visit to North Central Ford - but - there service for this visit was superb - especially when contrasted with my experience a week earlier at 5 Star Ford in Carrollton - which was terrible! North Central Ford and the Advisor, Chris Garner, were genuinely responsive, customer focused and attentive to every detail. I made an appointment to have my oil changed and the multipoint inspection for my 2011 Ford Ranger with only 73,000 miles. When I arrived they were actually waiting for me and immediately took my Ranger in for service and returned it to me within in an hour - just as they promised! Unlike 5 Star Ford, which did not meet me at the appointed time, and left me waiting for 20 minutes for a service representative to meet with me. It was like that Seinfeld Episode where Jerry is trying to explain to the rental car manager - what a reservation / appointment is! She clearly didn't know - and - neither does 5 Star Ford! They never showed - and - I left never to return! On the other hand - North Central Ford met me at the appointed time, completed the oil change and inspection and returned my Ranger in record time - because - they actually have a quick oil change service lane and actually do care about pleasing their customers! Since they're that concerned about pleasing their Service customers - I suspect that extends to their Sales Customers as well. The next time I'm in the market for a vehicle - North Central Ford will by my first call! Recommended!

We like it, and will purchase a newer model of the same vehicle when we make our next automotive purchase. It meets our needs quite well.