Used 2023 Toyota RAV4 for sale near Hillandale, MD

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

It was a pleasure working with Carroll. He was very helpful and knowledgeable. Made the process very smooth. Would definitely come back again in the future.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

I had a wonderful experience with my service advisor. I am very satisfied. Great personality. I got updated all the time. Great service and a big plus as well was my car got washed nicely. Glad that my car was in his care. Thanks to my service advisor, to the technician and to all that took good care of my car. Definitely 5 stars.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

Thank you mutaz for giving me an amazing Tacoma I appreciate so so much thank you

Nothing or Know one in life is perfect Mr. Norman was extremely kind and considerate and very professional excellent customer service skills 👏.