Used 2023 Toyota RAV4 SUVs for sale near Franklin Farm, VA

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

Great Car! I bought used only 10,000 miles. Lots of room inside, easy to keep clean, and great turning radius - barely use one hand to turn completely around. I see people turning with 2 hands and leaning! Not the Rav - you just guide it. Always starts, low idle, quiet, and everything adjustable. I had another Rav, and I won't change now.

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Ion know wat the bad reviews are abt. I just purchased a 2020 malibu RS from them. The experience was pleasant some laughs and good customer service! Car was up to par and didn't see or hear anything out of tune to normal driving conditions. The selling point tho was the warranty! Low miles on car please that great warranty! Read the reviews but go in for yourself! Stop thinking others bad juju is your problem too. Just be smart when buying. I had a good one I recommend them to everyone. My salesman name was David

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

Great to work with Spence and Tony while purchasing my wife's new VW Golf. I was a little stressed having my two young kids with me, but they were more than accommodating and understanding. Spence is on top of his game and knows VWs inside and out; super professional and approachable. Tony was the sales manager and was able to make the buying experience quite comfortable. Toss any preconcieved notions of "typical" salesman tactics, this man wants you to leave satisfied. We came in already knowing exactly which car we wanted, so perhaps that added to the ease of the transaction. I have no doubt that even an uncertain buyer would have a great experience as well.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

I worked with Nelson and Pablo in my purchase of a new F-150. They were courteous and professional throughout the sale. No pressure or gimmicks, just service. I had to wait for a couple of extras due to timing, they picked my car up, completed the work and returned it with a smile. Would recommend these gentlemen to anyone looking to purchase a Ford. Very happy with the customer service and my truck.

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

I contacted premier and was contacted via text by Patrick. Set up an appointment for 6/23/23. We live over two 1/2 hours away and hoped find the car. My daughter and I arrived at the dealership to test drive one car and found that the actual car we wanted was being test driven. The car was purchased as we test drove a few other cars. We finished by asking Patrick to pull six vehicles to look at and 4 to test drive. Was impressed with his time and patience. At the end of three hours and unable to find the car we wanted, he was great. Told him the color and model we wanted, but they didn’t have it in stock. Patrick was a good salesman. Not pushing a sale. We will go back. Hopefully they won’t have additional undisclosed fees as stated by others.

Best experience ever. They are very friendly, professional and sincere. I had a good time shopping there. Thank you very much for a great service.

It was a very relaxed and no pressure day at DARCARS Silver Spring. Moses was my salesman and I would highly recommend working with him!

Thorough, patient, and professional. Highly recommended. Good selection of cars. Overall painless experience. Thank you, Petra! (Go to this dealership and ask for her by name)

This time around, the maintenance service took under one hour...probably more like 45 minutes. Last time I was there, it took about 2 hours. Much faster this time around.

Very good dealership. They were professional, honest, fair, and helpful… exactly what you’d expect from a quality, reputable dealership