Used 2023 Toyota RAV4 SUVs for sale near Upper Saddle River, NJ

I want to praise Lino and Rick for their outstanding service. They are the best!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Everything was good the process was a little longer but the sell man makes it easier

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

All the guys in the location were fantastic and made my purchase work for what i was willing to do. stayed late and were very professional

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

just like to say that I am enjoying my Toyota and would recommend this dealership as well as the vehicle to my family and friends excellent service! over all I had a great salesperson as well as customer service.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

This dealership is amazing. Got my car with good priuce and good service. Highly recommend Car2Sell.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

I had the pleasure of working with Moussa at Toyota Universe it was a great experience, very friendly staff! I did not feel pressured. Moussa showed me every button the car and made sure it was the right fit for my needs. Thanks Moussa for a lovely experience!!

Great service. Yolanda received my car and explained very well the expected services and procedures. The customer service was very professional and the facilities were comfortable. I highly recommend

**Chef Gregory Adams' Review of Riverdale KIA** ⭐⭐⭐⭐⭐ Dear Riverdale KIA Team, I can’t express enough how grateful I am for the incredible experience I had with Peter at Riverdale KIA, located in the delightful suburbs of Northern New Jersey, a community filled with wonderful families and friends. As a celebrity chef with over two decades on the Food Channel USA, I’ve built my career on the values of hospitality, professionalism, and integrity. Connecting with millions has taught me the importance of exceptional service, especially in a demanding profession like mine. Recently, I ventured into the world of car buying, which has its own set of challenges. After countless visits to various dealerships, I found a gem in Peter at Riverdale KIA! Even though I live on the Upper East Side in NYC, a single phone call with him convinced me that a 45-mile drive to Riverdale KIA was worth it for my new KIA K5 GT. From the moment I stepped onto the lot, I was welcomed with warm smiles and a genuine sense of belonging. It felt like being among friends! Peter and the team took the time to truly understand my needs, guiding me through a selection of vehicles that perfectly matched my preferences. Peter's extensive knowledge and passion for customer service transformed the entire process into an enjoyable, informative experience. What stood out most was the professionalism and integrity demonstrated by everyone at Riverdale KIA. Their transparency and commitment to customer satisfaction shone through in every interaction. It was clear that building lasting relationships was their priority, rather than just making a sale. Whenever I had questions or concerns, they addressed them patiently and thoroughly. Peter's unwavering dedication to ensuring my happiness made all the difference. He accommodated my schedule and made the paperwork process seamless. It’s evident that the entire organization genuinely cares about their customers. If you’re in the market for a vehicle, I wholeheartedly recommend visiting Riverdale KIA—an award-winning dealership! Be sure to seek out Big Pete; his expertise and friendly demeanor will guarantee you an outstanding car-buying experience. Thank you, Pete, for making this journey so enjoyable and memorable! As a token of my appreciation, I’ll be bringing a Kobe beef ribeye steak for Big Peter to enjoy. After all, it’s all about friendship! P.S. When you visit, keep an eye out for the spilled coffee at his desk! 😁☕️ Warm regards, Chef Gregory Adams

Great cars great salesmen Adam is the man Very professional , I got the car I wanted and for a very good price ,Adam makes sure you get what you ask for!

Great customer service straight forward. Joni was the best, understood what I wanted. Love the car!

Car service Miguel is highly recommended for his customer service. Took his time to explain work to be done and after service he did likewise. He was very courteous and warm and has good knowledge of his job

I went for inspection and oul filter change. Check the current discounted offers online before going, otherwise the tech will not make you aware of them and you’ll pay extra.

I always had a good experience with the service dept but today I was being taken advantage of. My 2018 Jeep Compass has only 30,000 miles and I was told by the advisor that it needs overall service and price would be $800 . I showed him the schedule that I was emailed and it was like $250 so I told him to just give me my free maintenance service that I usually get. I even showed him the pdf email. Also I brought my car in at 7:30 am on the line and he said that it should be ready by 9:30 and will call me. He never called so I just called service at 1 and it is ready. Next time I come for service and an advisor takes advantage I will ask for the Manager. I have friends that are retired from sales and service dept and I asked them and they said the advisor definitely was taking advantage of me; that there is no way 30,000 miles needs all that.

First time buying a car at this dealership. I had no problems whatsoever. I ended up buying the car I went to see. Highly recommended!!!!

WAS ON DOT TO GET ON SERVICE WITH DETAILED EXPLANATIONI. I HAVE BEEN TAKING MY VEHICLES FOR A NUMBER OF YEARS AND HAVE ALWAYS A GOOD EXPERIENCE. THEY DON'T DO ANY WORK THAT ISN'T NECESSARY. I TRUST THAT THEY WON'T TRY AND SELL ME SOMETING I DON'T NEED.

The hood of my Toyota Camry wouldn't close properly but Irvin "Will" Paneto took a look and an interest. He let me know what I needed to purchase a new lock at my local Toyota dealer and temporarily secured the hood of my car, enabling me to continue my road trip. Grateful for his kindness!

Great dealership with friendly staff. Go see Rosse she was attentive and professional throughout the process.

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

Very positive experience with Nicole from Westchester Toyota, she assisted with transition from a lease to buying out the lease Nicole was very professional and pleasant throughout the entire process!