New and used 2026 Toyota RAV4 for sale near Laurel, MD

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

Took longer then expected but did a great job. Everyone was pleasent and helpful . Helped me With pricing and services. Thanks Joseph . You were so helpful

I want to say that our salesperson Jason Harvey was really super helpful after going to Koons Tyson Toyota after a rather poor experience at Darcars Toyota. I had intended to just look at a red RAV4 they had in stock but we went home with it that night and left them our 2000 Honda CRV. I have deal with more than a few car salespersons over the past 3 months but Jason was one of the top friendly and helpful salespersons that I have dealt with. If most car salepersons were just half as good and friendly as him, the world would be a better place. I highly recommend him. LOL, being my 2000 Honda CRV was totally lacking most modern features found current new cars, he had to explain quite a bit to me and my wife and certainly helped set up our Apple carplay. My wife really liked him too.

I had an excellent experience working with April Crometry Moore at Heritage Toyota in Owings Mills. From start to finish, April was professional, knowledgeable, patient, and genuinely focused on making sure I found the right vehicle for my needs. She took the time to explain all my options clearly, answered every question without pressure, and made the entire process smooth and stress-free. Her communication was excellent, and I truly appreciated her honesty and attention to detail throughout the purchase. If you’re looking for a salesperson who is trustworthy, respectful, and truly cares about customer satisfaction, I highly recommend April Crometry Moore. I would absolutely return to Heritage Toyota and refer friends and family to her without hesitation.

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

Carla was amazing, she ensured continuous communication throughout the process. There were no surprises during this transaction. Most of this purchase was over the phone because I live 3 hours away.

Mr Zanelotti handled the recall repair and other work quickly and professionally. All work was on time and as estimated. Will return to Koons for service work in the future!

I had a great experience buying my Toyota. John, the manager, gave me an excellent deal on both my trade-in and the car, and they even went out of their way to pick me up, which I really appreciated. April, my salesperson, was friendly, professional, and made the whole process easy. Everything was straightforward and stress-free. I’d definitely recommend this dealership.

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

Ms. April was exceptional throughout the entire process and provided outstanding customer service. She made everything easy to understand by clearly breaking down all aspects of the financing and thoroughly explaining which vehicles were within my budget. Her knowledge, patience, and attention to detail made the experience smooth and stress-free. Ms. April was professional, transparent, and genuinely invested in ensuring I felt confident and comfortable with my decisions. I truly appreciated her guidance and support and would highly recommend working with her.

Professional, kind, and helpful. Rebecca answered all my questions and gave helpful advice. She was great

We had been to several dealerships before coming here and almost made a really bad purchase... but boy are we glad that we met Mrs. APRIL. We gas the best Experience Ever..and we are looking to purchase another vehicle now. This us an amazing dealership and staff!

Ms. April was exceptional throughout the entire process and provided outstanding customer service. She made everything easy to understand by clearly breaking down all aspects of the financing and thoroughly explaining which vehicles were within my budget. Her knowledge, patience, and attention to detail made the experience smooth and stress-free. Ms. April was professional, transparent, and genuinely invested in ensuring I felt confident and comfortable with my decisions. I truly appreciated her guidance and support and would highly recommend working with her.

I couldn’t be more happier about my purchase of my first Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right questions to be able to find the exact car I wanted. This dealership made the process of buying a car smooth. I would definitely recommend this dealership.