Used Toyota RAV4 SUVs for sale near Romulus, MI

Great experience, very quick and really had a great experience, customer service and the sales folks were very helpful. Great popcorn helped the experience too. I really liked the Toyota experience and talking about reliability, a key attraction to Toyota.

This is our third Rav4. Love it comfort, handling, mpg. Etc. Handles great in all Driving conditions. Like the comfort package Option and the drone mobile app.

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

Great vehicle. Comfortable ride and easy to use buttons. Spacious and the bird’s eye view as well as the multiple other safety features are invaluable.

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

I got a couple problems, the radio disconnect sometimes and gave me mad every time I drive and the very disconnect the transmission and start kicking someone in the wall and the door make noise when I open up. I kind of disappointed because that was a new car.

Majed is the best ever excellent customer service we recommend gave us a really good deal. We appreciate the management too.

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

Kevin went WAY out of his way to help me with a new car I purchased from him. Before I took it home, they replaced a wheel bearing. However, a week later the same bearing went bad again and the ABS light kept coming on and off. He offered to fix it again and they ended up replacing the entire knuckle. He picked the car up from my boyfriend's work 15 minutes away and left him his personal car. We accidentally didn't have much gas left in the car and he even put a few bucks in (which I feel really about!). He's been very honest and has communicated well with me since day one. Kevin has done more than enough for me and it's been much appreciated! :)

My only issue is it uses a lot of oil they had a 2008 recall on oil consumption they did not do anything for the 2009 with the same. Uses a quart every 500 miles. Bad lower rings, Toyota knew that in 08.

This dealership is a real treat to visit....great team with great personality, all great listeners who really want to make you happy. Great follow up, communication, really courteous. They listen to what you want, made me visit worthwhile. I will be back!

Great Car! I bought used only 10,000 miles. Lots of room inside, easy to keep clean, and great turning radius - barely use one hand to turn completely around. I see people turning with 2 hands and leaning! Not the Rav - you just guide it. Always starts, low idle, quiet, and everything adjustable. I had another Rav, and I won't change now.

Syed was great! I am happy with his process and follow up to get new the vehicle that I wanted!!!

2018 Rav4 was totaled by someone who ran a stop sign. Miss this car every day. Every single airbag went off and me and the other passenger were safe and able to walk away alive. Thankful for this car.

I had the best buying experience ever!! I purchased a used car and I got an excellent price and great service!! I will be back!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

Bought used in 2018. Car has been incredibly reliable. Besides one brake job, one set of tires, and one battery I have not done anything except oil changes. Not even a taillight.

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

Overall, the RAV4 is a great car for commuting, families of four, and space. The RAV4 is the best when it comes to reliability. The RAV4 is very spacious in the second row and the trunk and the car offers comfortable seats. The RAV4 gets okay fuel economy but it does do decent in the snow. However there are some things that it lacks. The RAV4's navigation system is very frustrating to use, just use google maps instead. The RAV4's interior quality is not that great either, there are tons of fake buttons and plastic throughout the interior, but no one who buys a RAV4 cares about the interior. The RAV4 has decent styling, but it is not as stylish as the Mazda CX-5. The RAV4 only has 1 engine option, but does not feel underpowered. The RAV4 also doesn't have a very quiet or comfortable ride. Even though the seats are comfortable, the ride is loud and the inside rattles frequently. If you don't care about luxury and want a practical, reliable car, the RAV4 is perfect.

I received -Excellent Service. The staff was great. Very knowledgeable, customer satisfaction seems to be their goal. Comfortable with communication and service. Very respectful. I have been a loyal customer for at least 15 years.

I just bought this car and am happy with my experience purchasing it! Great place. Can’t go wrong with a Toyota! I’m loving everything about it

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

Positive experience with both the service and sales team

I've had my 2020 rav4 le for several months & bought it used with 1 owner. Absolutely love it. Only complaint is 2 tiny copper clips fell out of drivers side mirror & now whenever I go to the carwash, the mirror buckles all the way fwd, then all the way backwards. It's a common problem. Other than that, beautiful car inside/out.

Great Customer Service?.Always at Crest Lincoln! Chris T. Is a Gem! Chris put my needs FIRST! It?s not just abt selling a car?.but maintaining Customer Relationship!

After purchase I immediately took the car on an 800 mile road trip. It is much more comfortable and rides more smoothly than our older RAV4 and had plenty of pep for highway driving. Averaged over 37 MPG at highway speed of 70-80 MPH. Would have liked a power hatchback but overall I’m very satisfied with the options that came with it as an LE model.

Extremely professional, friendly and transparent. I highly recommend this dealership to anyone looking for a reputable dealership that will treat you well. Both sales and service are the absolute best!

I just moved to North Carolina from Illinois and it has not been an easy transition lets just say that. As soon as I pulled into Hendrick Toyota of Apex I was greeted by many smiling faces. Eli and Kristie were helping me as I had an issue with my passenger mirror. Eli explained what I needed to do and Kristie ended up handeling my services that day and got me in and out within the hour just like she said! I will definitely be back!

It was an excellent experience from start to finish and my salesman was an amazing guy.

We absolutely love our Rav 4! In fact, we’re planning on buying another one soon! Best vehicle we’ve ever owned except for the dealership we bought it from. We’re definitely buying from another dealership when we buy a new one. This one was used with pretty low miles but the dealership treated us horribly. The radio and entertainment system broke the first week after we bought it and the brakes started squealing. Also the tires they put on were the cheapest tires on the market so it’s not as good in the snow as it could be if it had good tires on it. Otherwise, it’s a phenomenal vehicle. Wouldn’t hesitate to buy one. We absolutely love it!!!

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

I entered, 23-25 Toyota Camry awd, in search, and the first car that came up I asked to see it, got quick response and appointment. Then I came and did a test drive. Very friendly and patient staff. Then came again for trade in estimate. Less that couple weeks later I did purchase. I do wish there was more literature that could be reviewed, about different plans available, provided prior to final signing.

I purchased this vehicle used from the Dealer The vehicle runs very smooth very economical on fuel Holds its value I recommend this vehicle to everyone

Ryan was an awesome salesman explained everything was very patient I loved how nice he was

Drove this '22 Rav4 throughout the US SW for over 3000 miles in 2 weeks without any problems and averaged 30+ mpg. Went through CO, UT, NV, CA, AZ, NM. Pleasant to drive and certainly comfortable enough. I have no complaints at the moment, and it doesn't have the CVT!

Receptionist was experienced and cordial. Waiting area clean but a bit chilly. Impressed by the mechanic service video I received while seated in the waiting area.

GOOD SUV I AM BUYING MY NEXT CAR LEXUS AUR TOYOTA TUNDRA BECAUSE MY SUGGESTION TO BUY TOYOTA RAV4 XLE AWD BEST SUV THANK YOU