Used Toyota RAV4 for sale near Watervliet, NY

Richard Grugan was my service advisor and they did a great job. They caught some brake work that was needed.

Having purchased numerous vehicles and having them serviced over the past 20 years I can speak to quality of service Bob Karls provides. The service is always always friendly and competent where the mechanics are not satisfied until they get the repair right. The fact that most of the employees have been with Bob for many years speaks to the quality of the operation and has enabled them to form a bond with their customers whom they genuinely care about! It's a rare business in today's world, almost like business from a bygone era. Can't recommend it highly enough!

Great customer service!!! Thank you for an amazing job ! My car looks awesome!! Fast and super friendly staff ! Definitely coming back ! Thanx guys

I brought my Toyota in for service and Art Palazzolo was my service manager. I can't say enough good things about the service I received. Art was very attentive, respectful, professional, and made sure to not just go through the motions of his job, but to make sure that the service was appropriate and affordable. Such a nice man. Very refreshing experience!

**Five-Star Review for Exit 5 Auto in Latham, NY** I recently had the pleasure of purchasing my 2019 Ford Edge from Exit 5 Auto, and I can’t say enough good things about my experience! From start to finish, the team—James, Rome, and Patrick—was truly honest and incredibly helpful. What stood out most to me was their genuine approach. They made the entire car-buying process feel easy and stress-free, something I didn’t expect from a dealership. I was impressed by their transparency and the absence of any pressure tactics, especially when it came to financing. In fact, their financing process was much smoother and more accommodating than my bank's! I love my new Ford Edge, and I genuinely appreciate the care and professionalism shown by the entire team at Exit 5 Auto. If you’re in the market for a vehicle, I highly recommend visiting them. My experience was nothing short of positive, and I’m grateful for their assistance. Thank you, James, Rome, and Patrick!

Awesome experience from start to finish. Our salesman Justin Pakatar was the best and gave us the best experience ever buying a car. He was easygoing and made it actually enjoyable buying a new car.. He goes above and beyond to help with everything and anything for the customer to give the best service..

The staff member at this dealership were very helpful, accommodating and understanding. They took the time to work with me knowing my situation and we were able to close the deal.

I went to multiple car dealerships and each time I spoke with a sales person and set the parameters of what I was looking for and my budget, everything I said was disregarded and at one location they quoted a lease payment of $219.00 per month and when I went in to see the vehicle, the price changed to $419.00 per month!! On the verge of giving up and just keeping what I had, I looked one more time on line and saw a vehicle I was interested in. I sent an inquiry in to Mohawk Honda and that's where everything changed!! A saleswoman named Amanda text me and asked a convenient time to call (which I appreciated because I work during the day). We ended up texting and I advised her of my price range and what type of car I was looking for and within an hour she sent me two leads on vehicles and included the warrantee information, the car fax, the service records and photographs! She answered every question honestly and always with my best interest in mind. When I said I was interested in one of the vehicles, she asked me to send photographs of my trade in, along with the registration information. Within one hour, I had a reasonable offer for my trade in and we made an appointment to look at the car the following day. I arrived early and she was ready!! She sat and went over all the information and got the car for me to test drive. I asked about one concern about the vehicle and she immediately said she would have the mechanics look over my concern. The car is beautiful and was everything Amanda described and promised. We went in to do the paperwork and there was no wasting of my time, she helped me transfer insurance, get the pay off on the trade in, went over the new vehicles information and I spent less than two hours to seal the deal. Every other dealership had me there for almost four hours and to be honest, with lots of empty promises. I have NEVER had this great an experience at a car dealership, where it felt like they had MY best interest in mind foremost. I liked that my interaction commenced with Amanda and then I was able to continue to work with her through the closing. She is absolutely down to earth, considerate and quite amazing. I watched the entire team of salespeople interact and they were all so helpful to each other, and genuinely friendly and happy. I never said "I have a Car Dealership" before, but I do consider them my Car Dealership and would start and end every vehicle search with them. How refreshing to have an experience like I had with Mohawk Honda. And for the other Dealerships that were a dissappointment...you could learn alot about how to conduct business by watching them! They are doing it right!!!