New and used 2025 Toyota RAV4 Hybrid SUVs for sale near Cross Roads, TX

Wonderful customer service.... Took me early for appointment, was to be on Saturday, took on Thursday

It is not a really bad car but not for everyone. You have to live in warm or hot climate - not a cold for sure. You have to primarily drive within the city limits. You should not drive too little or too much. And one more thing: there is something wrong with either gas engine or its mount - sometimes strong vibration and its is often noisy. I will buy gas only car next time.

Service department is great. Joel was respectful and pleasant to deal with. Even got out sooner than expected. I would recommend Joel Casper and McKinney Toyota for your vehicles service needs.

This is my first hybrid but second RAV4. I like it because it is simple with sophistication. Great ride and I'm getting over 40 mpg. The media system was easy to learn and operate and I use android auto with It. I was able to take delivery in less than 2 weeks.

Excellent knowledgeable service and communications. Great service team. Brakes work and sounds good. Thank you!

Great styling and performance. Superior handling and acceleration. XLE model doesn’t offer as many conveniences as I had hoped but access through my phone provides the additional features.

Phillip took care of me, as he always does! He’s my favorite advisor and he got me in and out fairly quickly. I had an appointment at 8:15am. I showed up an hour ahead and Phillip told me he would try to get me out within an hour and a half of my appointment time but I was out no later than 8:40am

At the dealership (Hendrik Toyota , Merriam, KS) I was tricked to purchase more expansive and worse car that the one I was test driving. I was told that the car I was driving had been already purchased. I am sure that was a lie. Unfortunately I was in a hurry and agreed to buy this one. There is definitely something wrong with the gas engine. Sometimes it heavily vibrates after I turn it on in the morning. I have purchased an extended warranty for 7 more years, so i do not worry much. Who needs that stupid sun roof? Sun shields at the front window are ridiculously small. There is no real door key. Other than all that the car is fine but only for people who do not drive much and are in a warmer climate. Do not even think about it if you leave on North.

Great place! Maintenance Required light came on so made appointment. They found I needed alignment. I live way out of town and they got alignment, couple of new tires, oil change, filters & tire rotation done that morning! Efficient & nice. They take such good care of my vehicles I still trust my 21 yr old farm truck.

I continue to get my car serviced at Toyota because of the customer service Joel Caspers provides. He's friendly, knowledgeable and helpful. The work is always great. If there is an issue he will make sure its taken care of in a timely manner.

Wonderful team providing good customer service to customers Anwar is best salesman at dealership Good luck

Carlos was very friendly, informative, and helpful! A great Toyota associate! Good experience for me!

Naseer service was exceptional he is so professional and he is very fast in service he completed the work fast

Great communication, speedy service and service. Toyota informed me of recommended service my truck needed

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.

If you’re looking for a new vehicle, ask for Jesse Esparza to help you out. He helped my husband I out when we were trying to decide on buying a vehicle. We were full of questions and he answered them all and he gave us a lot of information to help us. Jesse is definitely the one to ask for and we will always as for him. Again thanks Jesse