New and used 2026 Toyota Sienna vehicles for sale near North Potomac, MD

Curtis Womack was professional and patient. Clearly stated the maintenance objective and encouraged discounts when applicable.

I came for an Oil change and safety inspection, Alfred helped me, he was very friendly, knowledgeable and got me out in no time! Always a good service at Koons. Thank you!

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

I came in for the first service on my 4runner. Nick, the service advisor was very professional and got car done quickly.

Manolo was courteous and attentive. He asked what I expected for my trade told him was given it. My bottom line was less than their offer. Wes came over we negotiated and a deal was made. Happy with the deal and experience

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

Professional, kind, and helpful. Rebecca answered all my questions and gave helpful advice. She was great

I sold my car for second time this year to them through Mr.Alan. He is a great person to deal with. He knows how to make you happy with your business and sell your car without hassle as well as the best offer based on market.

I couldn’t be more happier about my purchase of my first Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right questions to be able to find the exact car I wanted. This dealership made the process of buying a car smooth. I would definitely recommend this dealership.

I had a phenomenal experience while shopping for a new car. The salespeople were extremely friendly and helpful. This is my second time purchasing from them. I highly recommend.

Zehedur Rahman was a kind and helpful sales associate! Shaikh was great to work with in the finance department! Highly recommend! No pressure treatment. No haggling.

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.

I had a wonderful experience with my service advisor. I am very satisfied. Great personality. I got updated all the time. Great service and a big plus as well was my car got washed nicely. Glad that my car was in his care. Thanks to my service advisor, to the technician and to all that took good care of my car. Definitely 5 stars.

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.