New and used 2026 Toyota Sienna vehicles for sale near Silver Spring, MD

I came in for the first service on my 4runner. Nick, the service advisor was very professional and got car done quickly.

Excellent experience! They've earned my business in the future. The car buying process was seamless. They made me feel very comfortable. I'm grateful for their promptness and consideration!

Excellent service and prompt repairs! Every time I have had to schedule service or a repair, the dealership is prompt in scheduling and once there, the service advisor promptly attends to you. The dealership is clean and one is kept well informed of what is needed on the car.

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

Exceptional Service ? Antonio F. Is the Reason I Keep Coming Back I can?t say enough good things about Antonio, the service manager at Toyota of Bowie (RR Cars). He is hands down the reason I continue to return for service. From start to finish, Antonio is always professional, knowledgeable, and extremely communicative. He consistently knows exactly what?s going on with my vehicle, explains issues clearly, and takes the time to walk me through my options so I can make the best informed decision for my situation. There?s never any guessing or confusion?he stays on top of everything. What really sets Antonio apart is his honesty and leadership. He doesn?t just push repairs; he genuinely looks out for the customer and makes recommendations that make sense both mechanically and financially. You can tell he actually cares about doing the job right and keeping customers safe and satisfied. In an industry where communication often falls short, Antonio goes above and beyond. He follows up, keeps me updated, and makes sure there are no surprises. That level of service builds trust, and that trust is why I continue to come back. Toyota of Bowie is lucky to have him. If you?re looking for a service department that?s organized, transparent, and run by someone who truly knows what they?re doing, ask for Antonio?you won?t be disappointed.

Koons Toyota is always a great place to do business. I’ve been going there to buy cars and service cars for many years. I wouldn’t think of going elsewhere. My service manager, Scott Mudd, is terrific. He is knowledgeable, personable, and extremely conscientious. Scott is a credit to Koons Toyota! “Excellent” is the best word I can use to assess Scott’s work. I appreciate all he does to make my life easier. Bravo Scott!!

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

This time around, the maintenance service took under one hour...probably more like 45 minutes. Last time I was there, it took about 2 hours. Much faster this time around.

I want to say that our salesperson Jason Harvey was really super helpful after going to Koons Tyson Toyota after a rather poor experience at Darcars Toyota. I had intended to just look at a red RAV4 they had in stock but we went home with it that night and left them our 2000 Honda CRV. I have deal with more than a few car salespersons over the past 3 months but Jason was one of the top friendly and helpful salespersons that I have dealt with. If most car salepersons were just half as good and friendly as him, the world would be a better place. I highly recommend him. LOL, being my 2000 Honda CRV was totally lacking most modern features found current new cars, he had to explain quite a bit to me and my wife and certainly helped set up our Apple carplay. My wife really liked him too.

Big shout out to the team at Koons Toyota for making me and my mother very happy. They went above and beyond to make sure my mother and I were taken care of. It was worth the 7 hour drive and would recommend these guys to anyone looking for a vehicle. Appreciate all you guys did for us and god bless.

Khalil and Murtaza were fantastic, I had such a great experience at this dealership. When I am looking for my next vehicle, I will for sure stop by here first to see what they have!

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!