Used Toyota hatchbacks for sale near Darien, WI

Worked with Matt to test drive a Gladiator I had researched online, I had a few moving parts in my deal I was working through. He was patience was appreciated, ZERO pressure!! I met Abs, to talk through what I was looking to trade, etc. he was transparent and open with what he could do to help me with my purchase. He’s a solid young man!! When I took delivery working with “Dan the finance man”, offered alternatives BETTER, than what I was planning to bring to the table, the process was effortless. We all don’t “enjoy” the car buying experience but the fellas at Burtness have a great operation and we will be back for my wife’s Grand Cherokee later this year!!

Since 2014 I have purchased three new cars at Janesville Subaru (a Legacy, Forester Premium and recently a Forester Limited). Allow me to share my experiences. The salesperson I deal with is Deana Watry. Deana sold me my first car from this dealership – but it was not my first Subaru which was purchased back in the 1980’s! I was impressed with Deana from the start. She was able to answer questions and get me into a vehicle my wife and I were seeking. If Deana did not know an answer she would find it. Over the years of brining cars in for servicing Deana maintained contact and ensured things were continuing to go well. As a buyer in his late 60’s I have dealt with a variety of salespeople in other dealerships selling other makes and models. Most in sales are simply out for themselves and will tell you whatever they like to get a sale – buyer regret usually followed. Deana is personally interested in helping us get what we wanted within our budget. She understands that customer satisfaction is about integrity, being honest, follow-up and continuing to build trust. Yes, I will continue to buy from Deana – I hope you do as well. Now for the dealership. After purchasing a 2015 Legacy the driver’s seat could not be moved forward or back. A Rockford Subaru dealership wanted $2,000.00 to replace the seat. Subaru of America had me reach out to Janesville Subaru to have them evaluate the seat. Within 10 minutes the problem had been fixed. A quarter had fallen into the seat track and stopped the seat from moving. There was no charge. I gave the bent quarter to the service manager with my thanks! I’ve only had service done there since. Buying tires - they are competitive with the large retailers. This means free rotation with oil change and free car wash. Travel is part of my job. Having a dependable car is essential. The dealership is good at keeping me updated about regular maintenance. In the service department, Jonathan and others work to schedule according to your time frame. It has been common for me to get in on short notice. I like the dealership and believe you will as well. Be sure to ask for Deana if you want to buy.

I feel comfortable in the drivers seat, and love the dashboard. But I don’t like the fact that rain is caught in the door and you can hear it “swoosh” when turning. I first thought I had a gallon of juice in the back. Plus, I can’t find a cargo cover for the hatchback.

They were over all nice and sold me a good car at a good price. They were very low pressure and didn’t mind that it took me a while to take my time. I love my new car.

My previous car was a 2014 Prius. The 2018 has added safety features which are very valuable, & has even better mileage, and a very smooth drive --handles well. However, there is less trunk & glove box space, & it is more complicated to work some of the features, such as setting the clock. On the 2014, all I had to do was press the hr & min buttons. On the 2018, I had to watch a youtube a few times, & then it took me a few tries to reset the clock.