Used Toyota hatchbacks for sale near North Brookfield, MA

Excellent service department. Courteous and knowledgeable staff. Very busy, make sure to arrive by 2pm.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

When searching for our families latest people mover we decided to try a local dealership on the premise of thier outstanding online reviews.... At first we were a bit hesitant but as soon as we spoke to Chris Sargent via telephone our minds were put at ease. A few days later we met the rest of the team Dave, Heather and Amy. After a couple of test drives we landed the perfect one owner low mileage suv that suited us to a "T". Harbro proved to us why they have won so many customer service awards and are in the running to win DealerRater.com award again. Give Harbro a look and you will be glad that you did . Simple, fast, and personal this describes our transaction ! They even set up very low interest financing for us ! Thanks Harbro ! Oh yeah - as we were leaving both owners Mike and Mark walked out to personally thank us which was a nice touch :)

The one weak point is that there is a design defect. The exhaust manifold leading to cylinders tends to get clogged up. Must be cleaned every 60 k miles (200 dollar job) to avoid head gasket replacement. Otherwise should run forever. 250 k miles and doesn't use drop of oil. 2014 is known to be vintage year, with all kinks worked out of generation 3 - except for aforementioned. Besides being ultra reliable, the car is simply the best use of space and readily available fuel possible. Enormous cargo space with back seats down. Up, passengers have room almost equivalent to full-size sedan. Simply best car ever made. Just look out for traction battery expense. But even that can be mitigated using rebuilt batteries and independent shops.

Zack was awesome to work with he went above and beyond to make sure I got the deal I wanted. The rest of the team was fantastic every one was so nice. I was a repeat customer and I will always look here first. Thanks all again for your help.

Was looking for a possible vehicle and had a very good experience with Bill Morrisey at the dealership. Walked me through a number of different cars and due to my circumstances changing I decided not to buy a car at this time. But I would feel very comfortable using Harbro in the future.

This car has been fantastic at getting me around. Totally dependable, great handling and fantastic gas mileage (1 tank of gas costing roughly $30.00 gets me 420 miles down the road! Great car!!!

Super professional staff, respectful of time and cost. Love the little extras that make you feel appreciated. Theres a screen with your name on it when you arrive at your service appointment, comfy waiting area and water and coffee.

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.

Nicole Bourassa was amazing to work with. Professional and understanding. Looking forward to working with Nicole again for my next apts.

I drive for Uber, and this is the perfect car for ride-share drivers. I did previously drove an Acura MDX which was more comfortable and luxurious, but at 21 mpg it just didn't make since. The dealer was surprised and asked if I was trading it for the Prius, I assured him I knew what I was doing. Turns out it is the smartest car I have ever owned and for me was a very smart purchase. Do not give it a 2nd thought if you are on the fence. I can get Luggage into the back that surprises people with the amount of space, way more that a sedan with a regular trunk, and the ride is surprisingly comfortable. I am averaging 54 mpg which is just phenomenal. As a bonus the maintenance and tires are way cheaper to maintain and replace too. These are built in Japan and it shows quality wise.

Miguel was very helpful with setting up my new vehicle. Chris in financing was a great guy to work with for my auto loan. Jose Pabon was great to work with in sales.

I just retired and got my XLE 7 months ago. I was lucky to get it. Someone else decided to pass on it. I have some upgrades like the 12 inch screen and glass top. I would have never purchased a Pruis before this new model. So far, I absolutely love it. I don’t drive it like a sports car, so I am getting 53.5 to 54,5 mpg. It is amazing to spend $12 dollars on gas every two weeks instead of $30 to $40 every week like I use to. I really love the design. I have cutting edge silver. It isn’t quite as luxurious as other cars I have had but that wasn’t why I purchased it. I think it can last me the rest of my life.

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

John Hansen is a great service advisor. He went the extra mile in explaining the service for the day, and the service was completed quickly and professionally. I would recommend him and Westboro Toyota any time. Great folks.

Quick, fun, economical. Still learning all the tech and experimenting with all the energy and performance options. Getting around 40 miles per charge with AC. Gets lots of positive looks. Front door head clearance could be a lot better. Driver display not the problem of some reviews, more like a large heads up display. A keeper!

Great dealership!Garrett was outstanding in closing the deal.He was kind ,patient,professional, and informative.As an older person, he made me feel very comfortable with the new car.All in all, it was a very positive experience. Garrett is top notch!! a keeper!

Leasing this car. Expected to wait a couple of months but received a notification that a car matching my specifications would be available the next week. The car met most of my requirements. The price of the lease was considerably more than I expected to pay but I agreed to the terms. Two months after taking possession of the vehicle, the brake actuator failed and I lost use of the vehicle for two weeks. Of course, the repair of the brake actuator was under warranty! The miles per gallon are what I have come to expect from a Toyota Corolla - better than 40 mpg on the freeway, a little less on surface streets. I replaced the standard interior rear view mirror with the one that has a built in Universal garage door opener because there was not a convenient place to mount the garage door opener that I had used with two previous Toyota Corolla leases. The thing I like about this 2022 Toyota Corolla: good gas mileage, bright headlights, good interior space. Things I do not like: cheap plastic rear trunk wing that broke in drive through car wash, black out lettering that standout on the greyish body color, unlit driver side lock/unlock buttons that are hard to locate in the dark when getting out of the car.

I purchased a brand-new Toyota Prius Prime XLE plug-in just a month ago on February 2022. The very first thing that I noticed was that the car feel swell-built, i.e., top quality. I wanted a plug-in car so that I can charge the hybrid battery using the solar panels on my home’s roof. A full charge for my Prius Prime using 120v takes about 5 hours from no charge to a full charge. The full charge allows the Prius Prime to run completely on electricity for 25 miles; after that, the hybrid components of gas and electric take over. EPA rates the Toyota Prius Prime plug-in at 133 miles per gallon. I only drive about 6,000 miles a year. After one month the car is getting 200 mpg. I always drive in ECO mode. The interior looks good and feels like it is top quality. The suspension feels solid. I like that the front panel displays mpg automatically, which encourages me to drive conscientiously. Additionally the front panel displays a numerical rating ( of the quality of my driving with respect to ecological value and I like that. The sound/music system is an important component of a car for me. The Toyota Prius Prime sound system is pretty good – I would rate it as a B+/A-. I like that the car comes with free two years of maintenance! The MSRP was reasonable. Mine was $31,284 (February 2022). I had to pay $2500 above MSRP. I would have preferred to pay MSRP. Some Toyota dealers are charging $4,000 to $8,000 above MSRP and that is price gouging that I do not respect. One dealer charges no markup, but they did not have a new XLE car available for several months. I plug in my car every other night to preserve hybrid battery life. An expert recommended this practice. It is OK to charge the hybrid battery every night but, I was told, that will shorten the life-expectancy of the hybrid battery. Before I purchased the Toyota Prius Prime, I called the owner of a local repair shop that works only on hybrid cars (there are many hybrid car manufacturers). I wanted his independent, unbiased opinion of which hybrid car, plug-in or otherwise, was the best and most reliable. He strongly recommended that the Toyota Prius was the best, either the regular hybrid (Prius) or the plug-in (Prius Prime). My opinions are based on driving the Toyota Prius Prime plug-in for only a month. What is important is how well the car will hold up, that is, will it be reliable with minimal repairs and how long the hybrid battery will last. Toyota’s warranty for the hybrid battery is 10 years or 150,000 miles, whichever comes first. Note: The Toyota Prius Prime has three models: LE, XLE, and Limited. I chose the mid-priced XLE. Bad: The only built-in music streaming is Sirius, which is free for 3 months then $10 a month. Sirius is good but I prefer but Spotify for music streaming. Unfortunately, I have to have my smart phone attached to use non-Sirius music streaming services. The car has a pad on which we can place the smartphone, but my phone has a case which prevents that from working (phone case is too large). So I have to use a cord to connect my smartphone and that is irritating. One day I may forget to remove the smartphone and someone might break my car’s window and steal it. I wish that Toyota would make adjustments so Spotify and other music streaming devices can play without a smartphone. Also, I wish Toyota would adjust the pad so that a smartphone and case can activate without having to plug in with a wire connector. I traded-in a Camry through Toyota Financial, but they claim they have no record of my pay-off. There is no reasonable excuse for a one-month delay in clearing the Camry payoff. So my recommendation to folks considering buy a new or used Toyota, try to get financing via some financial institution other than Toyota Financial.

My wife and I have had wonderful experience buying the new RAV4 XLE 2022 from Westboro Toyota. Ricky was the first salesperson with whom we discussed the need for a new car. He is very professional, knowledgeable, and respectful and explained everything that we need to know about the new car buying process very patiently. We had to wait for more than 2 months to get the car with the color of our choice. Whenever I called him or texted him, we have received responses which encouraged us to wait patiently. 3 days ago, we have received a call from BB, a genuinely nice, knowledgeable, and respectful salesperson or manager who explained to us the availability of the Car with the color of our choice. We have had friendly conversation with BB and the Finance Manager, and we got the car in 2 days after completing all works related to Car buying. It has been a wonderful experience. Also, we would like to let you know that we have been getting excellent service from the Service team for other Toyota vehicles for 11 years. We would highly recommend Westboro Toyota for great buying and service experience.

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

Good driving car with many safety features. This is not a car for big people. The lady who is driving it loved the car and is excited about owning it and having it forany years.

I requested information on a vehicle at Westborough Toyota and they were very responsive in an appropriate manner. While I did not end up visiting their location, I found them to be attentive and kind when I said I purchased a vehicle elsewhere. Very good customer service.

Vehicle does everything very well. And it is not as slow as people say it is. It has great acceleration from a light blowing away most of their cars. If you’re in to that.

I purchased 2013 Ford Explorer from Ali. He was very kind and explained all process before purchasing car. Car was in good shape, just a couple small dents but it is a used car right!! Other components was great and already maintenance made by their mechanic. Would recommend.

The Prius is comfortable and had a surprising amount of room for others. We like the fuel economy as well. It also has a bit more power than I thought a hybrid would have.

I recently traded in my 2014 Camry for a 2022 Subaru. I had help with it all from Amir Willoughby. He is friendly, patient and knowledgeable. From my experience, I would definitely recommend him if you are shopping for a vehicle.

I love my new Prius. It is elegant in appearance, fun to drive, and easy to plug in and recharge. Since I began charging it I haven't used any gas. I love the safety features.

I would purchase it again also would tell people just to test drive it you will want one after that. I think it also rides smooth

I purchased my 2018 Prius Prime Advanced back in March of 2018 and have never had a problem with the vehicle. I work only 7 miles from my home and usually go 3 months on a tank of gas and average 165-175 mpg. I will say I use non ethanol gas in the vehicle since it sits in the tank for an extend period of time. I did change the tires after 50K only because of the tire noise but other than that I do the oil changes every 10k since the gas engine doesn't come on that often. People say what about your electric bill ? I charge on off peak times and can't tell a difference in our power bill.

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.