Used Toyota hatchbacks for sale near Northfield, MA

Excellent service department. Courteous and knowledgeable staff. Very busy, make sure to arrive by 2pm.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Excellent customer service. The overall experience that started with the online customer service team then moved to work with CJ who coordinated the sales process for me until I purchased the car was outstanding. There were no surprises during closing the deal they even matched my bank pre-approval. Definitely will go back for my next purchase!!!

I purchased my 2018 Prius Prime Advanced back in March of 2018 and have never had a problem with the vehicle. I work only 7 miles from my home and usually go 3 months on a tank of gas and average 165-175 mpg. I will say I use non ethanol gas in the vehicle since it sits in the tank for an extend period of time. I did change the tires after 50K only because of the tire noise but other than that I do the oil changes every 10k since the gas engine doesn't come on that often. People say what about your electric bill ? I charge on off peak times and can't tell a difference in our power bill.

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

I recently traded in my 2014 Camry for a 2022 Subaru. I had help with it all from Amir Willoughby. He is friendly, patient and knowledgeable. From my experience, I would definitely recommend him if you are shopping for a vehicle.

I love my new Prius. It is elegant in appearance, fun to drive, and easy to plug in and recharge. Since I began charging it I haven't used any gas. I love the safety features.

First time at dealership. Jason was exceptional !! We will be back. Great place. Love my tacoma. Thank you very much. I feel Jason was very upfront and honest. How refreshing. Thanks again the gyles.

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

We have bought several cars from Toyota of Keene over the Years and have always been very satisfied with the service in sales, service and finance. Recently I bought a Camry Hybrid. Since my husband had passed away recently, this was the first time I faced trading in a car and buying a new car all alone. It was a scary experience. However, my salesperson Meghan H. helped ease my fears, with her patience, knowledge, and total compassion. She went above and beyond to help me feel like a member of the Toyota of Keene family. I look forward to an even longer relationship with this dealership with Meghan leading my way.

7 years old and I've never had a single mechanical issue. Just maintain it per factory specs. Great gas mileage. Not a car to pick up chicks with.:0)==-)

Pretty straight forward dealership got there for a car got out 5 hours later with the car ….besides the mechanic not knowing to much about the automatic high beams not working service was flawless

This is my second Prius. I am bullish on Toyota autos. The stereo system is awesome. I purchased this vehicle to obtain great fuel mileage. This model year's Prius generates better fuel economy than the 2007 model I previously owned. The safety features prevent accidents due to unavoidable blind spots when viewing oncoming traffic thru the side-view mirrors. Pitfalls: less rear trunk storage space than the 2007 model. The center console box has less volume. I demanded a donut spare tire when I purchased this model. Not all models have donut spare tires. I do not think this is a auto to have in a cold climate state - - yearly issue of snow/ice and below freezing temps.