Used Toyota hatchbacks for sale near Timberville, VA

Great service advisors and wait times are very reasonable. Friendly staff and nice, clean facility.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

I've always had great service from Steven's Toyota. Brooke, the service rep, is very knowledgeable and helpful.

I have a 2021 Prius AWD with 233,000 km. Not one issue. Starts even at -40 degrees and everything works as it should. No rattles or lose pieces. Just a solid car. I have driven through muddy roads and a foot of snow and the front air dam xxxxxxsnow and keeps going. Who needs an SUV when you’re driving one of these.

This car was purchased as a gift for my son to use to travel to his job out of town. He has a lease and I didn’t want him to rack up miles on his other car/lease. As a previous Prius owner, I know he would love another Prius to use daily. After this reliable vehicle is paid off, I plan to buy one for my other son and then a new one for myself! We love the hybrids in our family!