Used Toyota SUVs for sale near Naples, NY

Great car-buying experience! I bought a used car. The process was easy and efficient.

This is our fourth 4Runner since 1996. 4Runners are a supper reliable SUV. Each of our 4Runners had over 250,000 miles with no issues. I would recommend a Toyota 4Runner as primary vehicle. They are stylish, reliable, economical to own and operate.

Jodi, Dave and Erica are a terrific Customer Service team that has worked together for many years. They are knowledgeable, trustworthy and responsive. No matter the situation with your car, they will explain the options and help you make the best decisions. We’ve been their customer for many years and they have earned their great reputation.

Car is great so far except for a few things that are very disappointing. The defrost setting don’t stay on when remote starting the car. Dont know about AC yet The key fob remote range to start car is not good. Not happy with the Toyota app making me use a pass code to use my phone. Why not just a passcode to use the Toyota App.

After the unexpected death of my Husband I met with Ryan with a heavy heart and panicked feelings since we were only 10 months into our most recent lease. He and the whole crew banned together to turn our lease back and get me into a new lease that I could be comfortable with. I will always be so grateful.

Purchased used in July 2025. Great gas mileage. Smooth, quiet ride. I enjoy many of the features of this loaded model. But there are a few things that are slightly annoying. As the car slows down, it sounds like an emergency vehicle. I found myself looking around for a squad or an ambulance until I realized it was the engine whining. Second, the radio cuts in and out. Never had this problem on other vehicles. I live in a metropolitan area and have strong station signals. So this has me baffled. Fortunately I can sync my phone playlist and enjoy my favorite tunes. The weather is always lagging and sometimes reads cloudy when it’s pouring down rain. Lastly, I have not figured out how to cancel a destination on the map navigator. It also cannot find my address and has me going to a completely different town if I need to get home from an unfamiliar area. Maybe it needs an upgrade but was hoping that was automatic and cloud based.

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

The Crosstrek was our sixth Subaru purchased from VanBortel in Victor, NY. Need I say more?

I had the 2021 Venza XLE for 4.5 years. I just traded it in. I never had one issue with the car. Great gas mileage, comfortable, great drive. I recommend it for anyone interested.

They were very kind, thorough and professional. They took my car in right on time and did an excellent job t job!

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

This is the second time I have bought a car from this location. I am a PA resident but travel to NY because I know that I will get quality service at the Canadaigua dealership.

Great Car! I bought used only 10,000 miles. Lots of room inside, easy to keep clean, and great turning radius - barely use one hand to turn completely around. I see people turning with 2 hands and leaning! Not the Rav - you just guide it. Always starts, low idle, quiet, and everything adjustable. I had another Rav, and I won't change now.

Fantastic new vehicle purchase experience from S.C. John Ellersick and team at West Herr - Canandaigua. No pressure sale, and the entire staff were extremely courteous and accommodating throughout the process. Communication was excellent from start to finish, and all questions were answered with expertise. I couldn't be happier with my new vehicle, and the great buying experience at West Herr.

I'm 88 years old and have owned many, many cars. My Toyota RAV4 is one of the very best of cars I have owned. It gets great mileage and has never given me any problems. It has some good accessary features and I use most of them.

Best Dealership in Avon! Great vehicle at a great price. Chris, the owner is the best car salesman in the area.

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

Scheduled service done right every time. Started on time and finished up without a long wait. Staff was knowledgeable and helpful. Very satisfied with West-Herr Canandaigua.

Overall a good reliable 3-row SUV, with a comfortable ride, decent trip mileage, and good acceleration (good power train. Negatives are a poorly designed A/C condensor (Rocks kicked up will punture it releasing all the coolant) and very high wind noise at freeway speeds (hard to talk, radio has to be turned up very high).

I purchased this vehicle used from the Dealer The vehicle runs very smooth very economical on fuel Holds its value I recommend this vehicle to everyone

I have not bought from the dealer but there is a great selection and the owner of the dealership is who you deal with . I’ve looked at several cars there for my daughter . Just waiting for the right one .

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

The service department are excellent, friendly and efficient. The waiting area is pleasant, with decent coffee available for free. Sales were very good too. Not too pushy, I ended up with a car I am delighted by. Well done West Herr Toyota of Canandaigua!

After years of diesel Mercedes use, this plug-in hybrid rav4 is mind blowing in comparison. 93mpg after 13,700 miles. I only put premium fuel in this car because i never know when i'll use the ice engine. 500 highway miles range with a full tank.

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

This is our third Rav4. Love it comfort, handling, mpg. Etc. Handles great in all Driving conditions. Like the comfort package Option and the drone mobile app.

My daughter purchased a used Honda CRV here about 2 months ago. There were a few minor issues with the car that were repaired prior to the purchase. That was done as promised. However about 2 weeks after taking possession of the car the safety features were disabled and the dash lit up like a Christmas tree. We brought it back and they had their service Dept. work on it. Fast forward a few days after that repair and it happened again. They took it in and ended up replacing the radar system and re-calibrating the safety features. They did all of this at no cost to us. Manager Thomas Conradt and salesperson, Rachel stack were great throughout the process. They took care of us as they said they would. In todays world of getting stiffed by seemingly everyone, this restored our faith in humanity. Vision Nissan was great! I'd buy another vehicle from them in a heartbeat. In addition to this, they gave us a good price on the car and a fair value for our trade. If you're looking for a car head over there and talk to them. They can help you.

My wife and I went to the LA Auto Show because she was in the market for a new car. She had her heart set on a Hybrid Highlander, but after a close exam, we were unimpressed with the interior quality. The Toyota display did not feature a Crown. After being impressed with the KIA and Hundai quality, we were on our way to those dealers. On a whim, we stopped at a Toyota dealer, which had a single Crown Signia Limited. WOW! Fantastic interior and quality. We bought it!

Highly recommend. No pressure, good price, pleasant to deal with. Easiest vehicle purchase I've ever made (and I've made a lot over the years)! Thanks Vance.

Bought used in 2018. Car has been incredibly reliable. Besides one brake job, one set of tires, and one battery I have not done anything except oil changes. Not even a taillight.

There are not dealerships like this left anymore. They have the best customer service and Joel and his team are one of a kind. I highly recommend them!

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

What I do not like Remote start: There is no option just to start the HVAC, you have to start the car. The car needs to be locked. Why not combine 2 functions - lock first, then start HVAC. After getting into the car and starting, a number of features do not work and need manual intervention: Auto setting for heated seats and steering wheel Phone no longer connects. Manual intervention needed to connect CarPlay (several taps) I have not been able to get scheduled HVAC going from the app. Multi-Information display is almost obstructed by steering wheel. And I am 6’2”. Steering-wheel buttons are crowded. Setting, canceling, resuming buttons are close together and I need to look at the wheel to find the right button. Audio volume is much easier with a knob… I had to restrict the upper range of the lift gate opening so it would not hit the garage door. Now I hit my head on the lift gate edge if I am not careful. My car came with only 1 key fob. Several months later still no 2nd fob. Heat takes a long time to come on. Lack of recording cameras, like Tesla. Knob to put in Drive or Reverse. Easy to select the wrong direction. Pushbuttons are easier. Only randomly is CarPlay activated when starting car. I only want Carplay. What I like Auto parking brake. Seats are comfortable. Easy to drive the car smoothly. Comfortable. Auto heated seats and steering wheel. Qi wireless charger Wireless CarPlay (will not buy a car without it) Rubber car mats. Overall comments: I like the car, but the interfaces in the Hyundai Kona Electric I had previously were better.

I’m very pleased with my Highlander Hybrid. My driving skills have improved due to all the technology that “speaks” to me as I drive. I feel safe on the road that contains so many large trucks. I get between 34-35 mpg. Not only have I easily packed my Mom’s wheelchair and other medical equipment, plus family luggage, there’s been plenty of room for a small circular oak table & 4 chairs!! The Highlander is , by far, the best car I’ve owned!

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.