New and used 2025 Volkswagen Atlas 2.0T SE for sale near Buffalo Grove, IL

pretty good service. always courteous and consistent.

Nathan P. was helpful, professional, pleasant and knowledgeable. He answered all my questions and released concerns about my car. I’m so glad he got me on the schedule for service because I am planning to go on a long trip in a couple of days . It’s great to have a peace of mind! Nathan is great! Thank you so much Nathan P. and Volkswagen Elgin!

Kenan greeted us when we walked in and was amazing throughout our whole purchase. He was extremely knowledgeable and helped thr buying process go smoothly. From test driving to signing papers, both Kenan and the finance department were friendly and efficient. Will be coming back when it's time for another car!

Ian was our sales rep. He and the rest of the staff were tremendously helpful, knowledgeable, and friendly. Although we did not end up buying a car from this dealership, the experience visiting them was well worth taking the time to give them a review. We were delighted overall to not get the "hard sell" and Ian was genuinely interested in ensuring we were looking at and test driving the vehicles that were a best fit for our family. Thank you Ian and City Volkswagen of Evanston!

This dealer worked with me on an online purchase and made changes to its ordinary procedures to accommodate my needs. I think they also learned some of the nuances of online purchases.

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Edgar and Leo were amazing at finding me a car that worked for my family. We came out with a new to us Atlas the same day. Thanks again

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

Personable and professional staff made this car purchase easy. No games, straightforward transaction. I’d happily work with this team again.

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

Excellent Service Department- Erv Janicki kept me updated on the status and timeline of the repair…Thank you!

Fox Valley Volkswagen absolutely exceeded my expectations at every point in the purchase of my new to me Passat SEL. Adrian was my sales representative. He was knowledgeable, professional, prompt in responding and friendly. Specifically, he managed expectations and answered my questions directly. Nik is the sales manager, and was fantastic to deal with as we got the purchase rolling. Having been in the business, I understand how the sales manager is at the nexus of everything going on. Not once, despite being busy, did Nik make me feel rushed. Again, prompt and direct in getting things done right. John, the finance manager took over, processing my paperwork and made it seamless and easy. When I needed a temporary tag, he immediately saw to it. My car was delivered, and everything was done to perfection. If you want a dealer who pays attention, who is prompt, professional and never high pressure, and who gets the deal and the job done right - look no further. This team is truly at the top of the business. Five stars - strongly recommended across the board.

service department in elgin is awesome . Nate in the service department is the best . I never have any problems or issues at the elgin service department

Great purchasing experience. Very helpful sales personnel and reasonable pricing. Would definitely choose Castle again.

This is the place for a new or used car, great service very much respect

Bought a new Tiguan and everything went pretty smoothly. Didn’t have to do a ton of negotiation the sales person was very nice and was knowledgeable about the car. Got some additional perks on the car.

I went in for an oil change and spark plug replacement. Due to unforeseen circumstances, I was provided with a loaner car while my car was being serviced. Alex Harter went above and beyond to assist me with this entire process. She was very friendly, helpful, and exhibited excellent communication and support. Alex is a primary reason why I continue to get my car serviced at this location.

Great service experience, all work performed was done accurately. Communication was top notch from Alex Harter. I had no surprises. The dealer exceeded my expectations.