New and used 2026 Volkswagen Atlas for sale near Ravenna, OH

Always have the best service when I stop bye the office know matter the reason from the service department or the agents that work up there

Wonderful service including the uber service that was provided. Work completed thoroughly and I?m satisfied. I will have to return to get UBD replaced. I will make an appointment next week.

This car dealership is not your typical dealership. It was weird, in a good way. People were friendly and smiling and no pressure to buy. They even had a cookout on Saturday for customers.

Very knowledgeable and courteous staff. They took the time to listen to my issues to resolve the problem with the vehicle and offered a free car wash.

Charlotte was the best advisor I?ve ever dealt with she was quick and efficient at her job will be coming back to have my car serviced again.

VW of Akron is highly recommended my wife and me; this is truly a five star dealership. You definitely need to visit them when looking for a vehicle. The whole car exploration and buying process is stress free and so different from what we’ve had been accustomed to. I am definitely keeping VW of Akron high on my list for future buys. Each of the staff we met are honest, open, friendly, patient, professional and knowledgeable. We met primarily with Ammar, who sincerely listened to our situation and then provided us with a VW ID.4 to drive freely and unaccompanied around Akron. (BTW, we found the ID.4 is very comfortable inside, rides well, is well built and performs well). Upon our return to the dealership, after hearing our thoughts, Ammar spent several hours providing details and answering questions regarding the ID.4 to ensure we were comfortable with proceeding. After telling him we would like to proceed, he worked hard with his manager, Matt, to find the car with options which we wanted (VW Corp had just that day shutdown factory ordering of The ID.4). When our ID.4 arrived, there was some confusion regarding our choice of equipment options (‘what we thought we were getting vs what was there). The manager, Matt voluntarily stepped in and said he would take care of the problem without our incurring any cost. In talking with him, ‘found him to be a good, reputable guy and apparent good leader (rather than just a manager). So, ‘on to paying and paper signing (usually this part the really raises my ire). We met with AJ who told us about various payment methods in addition to what my wife and I had earlier explained and wanted. AJ came up with a good plan to save us money over what we had originally considered doing. After that AJ presented us with the usual dealer provided/applied optional amenities (I thought, here we go - you know, the often high pressure arguments - ‘the ”You really need this” items’ - (to be clear, at other places, not VW Akron); ‘these are such items as additional sound deadening, lifetime muffler bearing grease jobs and/ or insurance protection against flying saucer attack – maybe I exaggerate just a bit but you know what I mean). However, AJ started off indicating what they offer was just for our consideration – no pressure. Well, first note that, his offers were for reasonable items (‘no T-Rex repellent). But then, I really didn’t want any of the offers and there was neither badgering nor debating as I declined them. Much Kudos to AJ. On the day of pickup, Ammar, in typical character, brought our car out and first spent a good bit of time looking it over and checking it out to make sure all was right. He then sat with my wife in the car (it’s her primary vehicle) for a good while to make sure she understood all the controls and functions. I also want to say that I met with several others of the people in parts and service; all exhibited the same honesty, friendliness and professionalism as Ammar, AJ and Matt. Bottom line - you would be hard pressed to find a better dealership or buying experience; do yourself a favor & stop in when you’re looking for a car. Rick

Charlotte was great!!!! I would bring my car here every time. I can?t believe the wants 25 words. Oh my goodness. Still not enough words.