Used 2021 Volkswagen ID.4 for sale near Commerce, CA

Shawn Chhoeun was very responsive, very professional,He is friendly, easy to work with and extremely knowledgeable about cars.All this made working with him great!

I never even thought about an electric vehicle I did not think I could afford it so I went to the dealership and they had the ID for xxxxxx2021 for a deal that I could afford. I took it. I must say I love this car and a lot of ways it’s very comfortable. It looks great. It’s well made it is fun there are a few things I don’t like the cap where you plug-in the electric fell off and the driver side vent. My biggest issue with this car is the range it irks me to end it says 260 mile range I get you’re probably never get that but I’d like to get close. The most this car has ever got is 205 miles average about 189 to 200 mile range and this is not acceptable. I am in sales 250 mile range is great but to get less than 200 is not acceptable. Specially, over the car is this expensive. The color I love but underneath the door that panel gets very dull very quickly. It is also stressful because there’s not enough rapid chargers in Los Angeles. Part of the reason is I cannot have a charger at my apartment, so I have to struggle and try to find a rapid charger and there’s not enough of those around. Accommodate everyone. The infrastructure is building more level two chargers, which we don’t need. We need rapid chargers. I seen people almost fight overcharging stations. If I had to do this over again, I would’ve not bought this car at this time because of the lack of the charging stations but I actually do love it and I don’t think I’ll ever go back to gasoline again.

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

Love my 2023 ID.4! It’s extremely comfortable, drives great, gets good range (280 miles) and charges quite fast (180kW observed!). A lot to love about it, it’s a great crossover, roomy, good suspension, comfortable massaging seats!, nice features, the Travel Assist highway driver assist is excellent and is great for long road trips, the software is also good pretty responsive and not too buggy and I have not had any issues with it so far, the newer ID.4s have much better software than the first year 2021 models and apparently the 2021 models are getting updated. A lot of people complain about the ergonomics but I honestly find it to be a non issue for the most part, the steering wheel controls can be pressed like normal buttons and the sliders are responsive, also the window controls do not matter to me, the separate button for rear windows is not an issue, in fact it helps me from not rolling down the rear windows unintentionally. I really, really think the control issues on this car are overblown because within a day I was perfectly comfortable with all of it. The only issue I have with the controls is that the center sliders are not illuminated at night for some reason which is dumb but my muscle memory adapted quite quickly to it. The EV part of it is great, like I said it charges very well and has a good charging curve, the range is good, and the electric motors are well calibrated. The only other issues I have is that the stereo isn’t excellent for $50k, it is ok, it is not bad, but it is not a great stereo. Also the already mentioned not illuminated sliders. The app could also be better, but I do not care too much as I just use the keys and it works well. Also would like to see one pedal driving. But that is it, they are not big issues. I would absolutely recommend it to others, in fact I already have! It is really a great car!

Xavier, Sebastian, Aaron, and Nicole were all helpful and good to work with! Thank you!

Just bought a 2021 1st edition which is pretty much the same as a 2022 xxxxxxw/ Gradient package. Love, love, love this vehicle. Since I have the RWD I am waiting for my reserved AWD to be delivered, if given a bargain for my 1st edition as a trade in, I will trade up to the 2022, if not I'd be just as happy keeping my 1st edition.

The sales person Desmond was awesome. I came to car lux specifically for one particular car that I saw online. That particular car was not available. However, Desmond worked extremely hard to get me in not just any car, but the right car to suit my needs. He worked tirelessly with the finance department to insure that got the car that I ended up purchasing. So not only did he pay attention to my wants, he also paid close attention to my needs. For that I'm extremely grateful. The finance team was also excellent in meeting the terms that I was qualified for. They ensured that not only did the deal work for them, but that it worked for me as well. Thank you Car Lux for such a wonderful experience in purchasing a vehicle from your dealership. I also want to thank Desmond personally for his hard work in making the deal happen!

After spending seven months and 10,000 miles with the RWD ID4 Pro S, we're still thrilled with this car. Our family of five fits (and rides) comfortably in our trips around town. It's nimble and accelerates faster than any of my past cars. Our range is usually at or better than advertised (except in cold weather--which is true of all EVs). The low cost of operating the car means that we'll usually drive this car on our road trips instead of our minivan, as we can also fit all the luggage we need in the spacious cargo area. While we typically charge at home, we've also charged over thirty times at Electrify America stations without fail--and quickly at that. I also fitted an aftermarket hitch to the car so I can use a bike rack to get our family's bikes around town and to the trails. So what holds this car from a better score? I'd prefer a few more physical buttons as opposed to operating things like air conditioning from the infotainment screen, especially when the infotainment center is slower to respond than a typical smartphone. The scheduled charging feature (to charge only overnight for cheaper electricity rates) doesn't work with the current software version--and US models haven't yet received any of the promised software updates. And the piano black finish on many spaces of the interior is a fingerprint magnet. In other words, small complaints aren't enough to keep us from highly recommending the ID4!

We had an excellent car buying experience. Arsen was professional, friendly, respectful & exceeded our expectations!

West Covina Audi was a "Excellent Experience ". I can't express how professional and courteous the entire dealership staff handled the purchasing of my car was.

My experience although limited was great. I was unable to go to the dealership before the car.I was interested in sold.

I was really happy with the service. Norman kept me updated the whole time and gave me the coupon that saved 15%. Now I feel a lot safer because I know my car is in excellent condition.

Very nice experience , everything done as promised , do not hide extra fee somewhere in paperwork . Thank you , will by the car again from them . Very different from many dealerships around .

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho

Very nice staff, I felt guided the entire time! Sammy and Rolando helped me out very much, making sure I knew what I was getting myself into and giving me the best options. They helped me buy a car and that feels great!

We met a very helpful internet sales rep named Maria, whose communication skills set her apart from the other Lexus dealerships. She was lovely and knowledgeable in person. We were paying cash and agreed on a price quickly-our only concern was how many hours it took to finalize the deal with so many attempts to sell us on maintanence packages.

The service is great, I love that the technicians send me a video when my car is up on the rack and describe what they see. John Thatcher is a very helpful service advisor, very attentive!

Paulo and Gene made our experience perfect. Answered all questions, worked with us to make sure we got the deal that we wanted. We are very thankful. -J&H