Used Volkswagen ID.4 SUVs for sale near Ladera Ranch, CA

Everybody is very nice, friendly, professional, and helpful. I always enjoy my visits to my dealership because of their good work and attention they pay to you.

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

I always have the very best experience in everything provided. Customer Service, follow ups and all of my concerns were all addressed the best way. Will Hamilton went out of his way to make sure everything was addressed in a timely manner. The supervisor Eric Badillo seriously has an amazing team and also makes sure that everything is addressed and provided. I am very impressed, as Customer Service is so neglected and nice to see that such a big dealership makes it it's priority. Thank you

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

Service department has been a good experience. I’ve worked with a few people and most recently Natasha a handful of times. Always positive and informative. I’ve never been upsold, just what is needed. I will continue getting my service there as I appreciate their honesty, ease of making appointments and quick service appointments.

This car has delivered beyond our expectations. Recently took it on a 180 mile trip into the Rocky Mountains. We arrived with over 150 miles in reserve. It’s quiet and smooth. Highly recommend!

Working with Chris was easy. He had my vehicle through the shop and inspected quickly with detailed feedback from the technician.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

Had to get some warranty repairs done. Jeff took care of all the processing and we were informed about the progress from start to finish. Professional, courteous customer service.

I had multiple problems with infotainment screen which were finally resolved with replacement at 3.5 years. Car is solid, a joy to drive ....a true tight German machine. so many nice features, handling, turning radius, quiet comfort, visabiltiy and still solid after 4 years. the software may have some needs but the car is great. I am out of warranty and kept the car. It has been dependable after replacement of the screen. The price for a new one is now too high so I purchased an extended VW warranty.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

The response time was really fast, I had received an email back within an hour. I was actually surprised how quick they had contacted me about my inquiry and I would recommend them to a friend

Always a pleasure doing business with Geroge and his team! they understand your needs and help you out accordingly! traded my mclaren and bought an r8 from them!

Took my daughters’s Passat in for service, Arlen thought it might take a few days to find the part but was able to locate one and the car was done that day. Excellent service.

I have only owned this car for 28 days and it is a smart car in many ways.It is fun to drive. Has a lot of power (295hp) The sound system is awesome Comes with car play plus plays my music thru my Amazon accountBest car I ever owned and I’ve owned a few as I am 73

I went to the Norm Reeves Irvine location this weekend looking for a new Volkswagen Tiguan! Day assisted me with test drive and info about new 2022 Tiguan and he provided great service. It was an overall smooth process and I would defiantly recommend!

Of all the cars we have ever purchased, Niles was the BEST salesman ever. He made our experience a joy! You are lucky to have him! And everyone we met at the dealership was very friendly. Kudos to all at Capistrano Volkswagen!! Eric and Glory Swanson

Love this place , love the service, love how fast my process was to get into my M4 .best dealer I’ve ever made business, super polite , humble and very respectful, they even car washed the vehicle, man come one I was like whatttt!!! Super happy I drove out from Hollywood and I was not disappointed. Check it out for yourself!!!!!!

I left a message through cars.com and a dealership contacted me the following Monday and answered all my questions. It was a really good phone call and good experience, definitely consider them in the future.

LeeAnn was amazing throughout the car purchasing process. She was not pressuring at all and was able to answer any questions we had. Very informative and helpful making it a seamless experience!

Excellent as always Anthony Brise�o has always been extremely helpful and very knowledgeable with all our services!! The service is always handled quickly and very professional great service!!

Thank you Shawn Nayeri and Christopher Hodges for making the VW ID4 purchase process so smooth and informative.