Used 2024 Volkswagen Jetta for sale near Farmers Branch, TX

Dear Clay Cooley Volkswagen of Richardson, Thank you for your excellent service that I received on Saturday July 13, 2024. The professionalism and attentiveness shown during my car service was truly remarkable. I wanted to express my sincerest gratitude for “DJ”, his knowledge, professionalism, and politeness made the service smooth and stress-free. “DJ” exceeded my expectations, and I’m grateful for his exceptional service. Gerald Whitfield Rowlett, Texas

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

I live in California and while visiting my daughter in Fort Worth my 2011 FX50s broke down needing a starter. I called the Infiniti dealership in Dallas which was close and they told me that they may not work on it because of its age. I contacted Grubbs Infiniti in Grapevine and they immediately told me that they will fix it so I can drive back to California. They did exceptional work and and the service manager was attentive to any questions or concerns I had I recommend Grubbs and super satisfied with the work done on my 2011 FX50s.

Want to thank Moe at park cities VW for doing all possible in making it happen to get me and daughter into a vehicle.We really recommend to go and check out claycooley at parcities VW.for your next vehicle

Overall good experience. Couldn’t get much done until you go in. Only put half a tank of gas in after they said they would fill it up and no floor mats. And manager special is not for everyone.

This is a great place. I personally recommend working with Kelly in sales and Malcolm in finance. Blake in finance is also good but new to the finance department so Malcolm would be your best option. I left a very negative review after I felt like I had been completely taken advantage of by them on Saturday and was on the hook for a loan worth twice what the car was worth brand new. They completely took care of me and I got into a different car that was the same make and model but cheaper. My deal went from 34,000 total to 20,000 total after reworking it. I will say they want to add lots of stuff into the deal. It isn't necessarily bad but it adds up and I was unwilling to accept that. They will try to keep all or some of it on and if you don't want it then fight for the price you want and read the website to know their policies and guarantees. I will also leave this as a disclaimer, I would be selective about what salesperson you work with. My Mom overheard one of the guys complaining about how he was one sale away from a bonus and some lady wasted two hours of his time and backed it because she was incompetent. I saw the lady he was talking about and she was older and said very clearly she had someone waiting on her for some time now and could not stay longer. I also briefly worked with some other guy in the finance department who was pretty rude and I didn't enjoy that. I don't remember his name though. Kelly is a genuine person and a great saleswoman. You can trust her. It seems like some of the staff are a little more money focused and trying to help themselves more than the customer so beware. I also want to point out one of the managers introduced himself to me and was very kind. Also very apologetic over how things went the first day and I really appreciated it. Good place and some really good people. I had some mixed feelings with this experience but the likes of Malcolm, Kelly, and Blake and how they handled making things right with me overwhelmingly changed my overall experience to a positive--hence the 5 star review. Kevin C. Dallas, TX 150 Feb 8, 2025 Mariah was great. She was patient. She didn't pressure me in any way. The vehicle I wanted turned out to be a different vehicle. The manager was great and made sure I was happy with the car I was getting. Financing was easy. It was a great experience.

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

This experience has been nothing short a miracle for me. Trey and Chris are definitely a valuable asset to this Dealership. Customer Service and hospitality is AAA. They made the whole experience wonderful with memories that will last a lifetime. God sent me the perfect Dealership with the perfect people on my team. I give all the glory to God. May this Dealership continue to grow in all areas..Thank you God .Thank Vandergriff Honda..

Erik, was my sales consultant. They worked with me and got the price I wanted, helping me out. I traveled from over 140 miles one way to purchase vehicle. I would travel again to do it!!!! Also I don't want to forget Derek a director at Clay C. it was late when I arrived they where still glad to see me. Worked with me past business hours. These Guys were 👍 great to me..

This dealership is definitely above the rest with the car buying experience! Working with Adam Sadek was so easy! He made the process so simple and was very knowledgeable about the vehicles we were looking at, helping us make an informed decision. Will definitely return next time we need a vehicle!

Hendricks VW Frisco is in a great location accessible to four cities, well-kept with decent amenities. My leasing experience was wonderful. Courteous and friendly Trinity made it smooth and pleasant.

Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees. Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend. Y.Thompson

James Castaneda is ABSOLUTELY AMAZING…. All the guys here have a “customer first” attitude. This is our 4th vehicle from Callahan Motors and we will be back. They have never done us wrong and James has ALWAYS matched our needs with ALL OUR VEHICLES…… Recommend them with all your NEW VEHICLE NEEDS!!!

Had a fantastic experience at Clay Cooley Mitsubishi thanks to Ken and Jonah! Jonah was attentive, knowledgeable, and made the whole process feel easy. Ken was professional and made sure I got a great deal. Really appreciate the great service?definitely recommend working with this team!

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

What a wonderful experience! Mark and Dre have amazing customer service and took great care of me! This is my 3rd car buying from echo park! I will continue to come back!

Worked with Jayson. Great guy. Stay firm on the price they display. They do great business. Good interest rate offered too!

Trinity did an excellent job helping me with the purchase of my new car. He was very kind, patient, and supportive throughout the entire process, which made everything smooth and stress-free. I truly appreciate his professionalism and care.