Used 2024 Volkswagen Jetta for sale near Lancaster, TX

We were very pleased with our experience. Don was very quick to return my initial communication. He explained the procedure for us meeting and had the car ready for our examination. All care was taken to insure the cleanliness and contamination free condition of the car. The procedure for purchasing the car was smooth and followed social distancing standards. We could not be any happier with how we were treated.

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

Repaired our VW air conditioning unit in three days. Another dealership failed to repair it in three attempts covering a period of over a month. Clay Cooley was courteous and exceedingly professional in conducting their repairs. They kept me informed on progress at each step and once repairs were completed, readied the car for pickup.

Grateful for a traditional yet quick and respectful experience at Clay Cooley Park Cities Volkswagen today! Got a new car and met a new friend, Haley who was sweet, knowledgeable and treated me with respect even when I was not sure of anything in my head 😂. Process didn’t take long and they worked really hard on my behalf. Thank you Haley and team! I’ll be back! 🙏🏽❤️

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

I was searching for a new/used car. I used Cars.com to search for a Toyota Highlander. Carmax in Ft. Worth, TX was one of my choices. The car shown online was EXACTLY as shown when I saw it-the pics and details provided about the car were so accurate, there wasn't a need for alot of "wheeling and dealing". I emailed Carmax regarding my interest, late at night. Not only did I receive an email within 1 hour, the next day I received a phone call from Mr. Ben Arbour, the person who would eventually sale me the car. He walked me through their process, got me pre-approved over the phone, so that all that was left to do when I got to the office was to get the trade-in value on the car I was trading, test drive the new car & sign paperwork to purchase. I bought a 2010 Toyota Highlander that was a 1 owner car with approx. 13,700 miles. I recommend Carmax to anyone looking to get another car. They were great!!! The customer service is GREAT!!!

Bought a car from Houston and Rodney, great and easy experience, answered all my questions and finished in good time.

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

Josue Sosa was very professional and guided through the entire process. He clearly explained what I needed and was able to secure me in a vehicle that I'm very happy with.

I had such an amazing experience at EchoPark thanks to Jayson! From start to finish, he made the process easy, stress-free, and enjoyable. He was friendly, knowledgeable, and truly listened to what I was looking for in a car. I never felt pressured—just supported and guided every step of the way. Jayson went above and beyond to make sure I left with the perfect vehicle, and I couldn’t be happier with my purchase. If you’re thinking about buying a car, ask for Jayson—you’ll be in great hands!

Dear Clay Cooley Volkswagen of Richardson, Thank you for your excellent service that I received on Saturday July 13, 2024. The professionalism and attentiveness shown during my car service was truly remarkable. I wanted to express my sincerest gratitude for “DJ”, his knowledge, professionalism, and politeness made the service smooth and stress-free. “DJ” exceeded my expectations, and I’m grateful for his exceptional service. Gerald Whitfield Rowlett, Texas

What a wonderful experience! Mark and Dre have amazing customer service and took great care of me! This is my 3rd car buying from echo park! I will continue to come back!

Oil change, tire rotation and car wash completed ++ I would recommend changing your survey guidelines providing a review of 25 words is over the top, should be at least 25 characters

Worked with Jayson. Great guy. Stay firm on the price they display. They do great business. Good interest rate offered too!

My experience there was a good one, customer service was awesome and it is a long process to buy a vehicle but they made it go by quickly. Finance officer was awesome as well. They need to clean up the showroom its old and needs a deep cleaning

We went to Ennis Ford to get my wife a new car. She ended up buying a New Escape which she loves. Greg was our salesman and he went above and beyond the norm for us. We came in after 5 and even thought it was closing time they stayed u til the end so that we could drive home our new car. Thanks Ennis Ford for all they you do. Go see Greg if your looking g for a new or used car but any of those guys can and will go above and beyond for you!!!!!!!

This is a great place. I personally recommend working with Kelly in sales and Malcolm in finance. Blake in finance is also good but new to the finance department so Malcolm would be your best option. I left a very negative review after I felt like I had been completely taken advantage of by them on Saturday and was on the hook for a loan worth twice what the car was worth brand new. They completely took care of me and I got into a different car that was the same make and model but cheaper. My deal went from 34,000 total to 20,000 total after reworking it. I will say they want to add lots of stuff into the deal. It isn't necessarily bad but it adds up and I was unwilling to accept that. They will try to keep all or some of it on and if you don't want it then fight for the price you want and read the website to know their policies and guarantees. I will also leave this as a disclaimer, I would be selective about what salesperson you work with. My Mom overheard one of the guys complaining about how he was one sale away from a bonus and some lady wasted two hours of his time and backed it because she was incompetent. I saw the lady he was talking about and she was older and said very clearly she had someone waiting on her for some time now and could not stay longer. I also briefly worked with some other guy in the finance department who was pretty rude and I didn't enjoy that. I don't remember his name though. Kelly is a genuine person and a great saleswoman. You can trust her. It seems like some of the staff are a little more money focused and trying to help themselves more than the customer so beware. I also want to point out one of the managers introduced himself to me and was very kind. Also very apologetic over how things went the first day and I really appreciated it. Good place and some really good people. I had some mixed feelings with this experience but the likes of Malcolm, Kelly, and Blake and how they handled making things right with me overwhelmingly changed my overall experience to a positive--hence the 5 star review. Kevin C. Dallas, TX 150 Feb 8, 2025 Mariah was great. She was patient. She didn't pressure me in any way. The vehicle I wanted turned out to be a different vehicle. The manager was great and made sure I was happy with the car I was getting. Financing was easy. It was a great experience.

Had a fantastic experience at Clay Cooley Mitsubishi thanks to Ken and Jonah! Jonah was attentive, knowledgeable, and made the whole process feel easy. Ken was professional and made sure I got a great deal. Really appreciate the great service?definitely recommend working with this team!