Used 2024 Volkswagen Jetta for sale near Scotts Valley, CA

I didn't have a full physical shopping experience because I did all my shopping online. I had Pedro assist us and he was great. Answered all my questions without getting annoyed. Extremely welcoming and understanding even though I had all my kids running around. The finance guy JW was rude and ran a lower credit score than what I actually had. We were in a hurry and it was still in the ballpark so I didn't make a fuss. I hated that part of the process because of JW. But Pedro was excellent. Explained everything well. After signing the papers, it took about 40 minutes to get the car. I felt that could have been faster.

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

Internet sales manager was really helpful! I initially inquired about a car online and he gave me the details. Within a week I was there signing papers for my new car! My 3 hour drive was worth it, they are all nice people and really easy to work with. I definitely recommend visiting them for your car needs!

Just as the title says: very easy buying process, no obligation to buy. I've been to many dealers in the past, but this one from Hertz was the most caring about the customer and here I felt NO pressure to buy a vehicle, whatsoever. It felt like the dealer didn't care whether I bought the car from them or not.

5.0 star rating 7/19/2017 Ok... this is a long story so I will try to keep it compact. I am in Florida, my wife in California with the VW. We are moving to Florida and my wife and son are supposed to drive the car to Florida on a long road trip. My son ends up in the hospital for almost a week with a very fluke but somewhat serious issue. He fortunately gets out and was ok but had to stay in California another week to recover. Now my wife is driving to a friends house in the VW and it breaks down with no power, barely moves. And.. its a Friday night. So now she has to call the VW dealer to have it towed on a Saturday morning to get checked out and she was supposed to start driving the next day. I am in Florida waiting for the movers to show up with the boxes and furniture. So.... they diagnosed the problem to a turbo solenoid and had to order the part and would fix it "maybe" by Tuesday... My stress level was over the top and I called the dealer and YELLED and CURSED at the first manager who would answer my call about the car breaking down at this time. Poor guy! BUT... they got it fixed by MONDAY ! I was completely in the wrong, had to call to apologize. They kept calling me to let me know step by step what was going on and had it all ready to go in time for my wife. And they handled it much better than I did... So THANKS for taking care of this and SORRY for being a not-so-nice customer. Moral of the story: cars and people are not perfect. But this VW dealer will always do their best to help their customers.

I sent them an email after their closing hours. Robert responded to me within an hour. I wound up driving there the next day, Saturday (2 hrs). He had the vehicle ready for me to test drive. I thought I had a loan pre-approved thru my credit union. He set me up with a computer to go online and finish up with them. They were a disappointment. They said the "approval people" did not work weekends. WHAAAAT! He hooked me up with his finance guy and I was out the door with my new car. HAPPY HAPPY, JOY JOY!!!

Easy transaction - nice deal $. facility could use some revamping . Customer service and financing department was excellent . Would definitely deal with again

Great overall experience. We bought our new GTI here (before the pandemic). It had some problems with the headlight and they were able to fix it within 2 visits. The guys were friendly and attentive.

Scott Yeager was a pro. He knew the car, he knew the financing programs, he was a Volkswagen enthusiast and VW owner. Great man. We haven't bought the car yet, was my wife is overseas till month's end.

Really excellent customer service from Sam Okiyama. He was so thorough and knowledgeable that his information became the deciding factor in my decision to buy. Also Scott Yeager, really great phone communication, lots of courtesy, and he got a dent in the car handled in just a few minutes and the repair was done within a week. He expedited all the steps and I felt like he advocated for me throughout the entire transaction.

I recently returned my Passat as part of the Diesel Buyback program. The team at Stevens Creek Audi was very organized and managed the entire process in a very short time.

We had a good experiemce overall with purchasing our brand new 2019 Volkswagen in this dealership. The salesperson is far from pushy and they have a great selection of Volkswagens too.

Best dealership in Bay Area. The facility is extremely clean and modern.