Used 2024 Volkswagen Jetta for sale near Sinking Spring, PA

Hernan was very responsive and highly professional. We connected on line, he even respond to a Sunday afternoon text- above and beyond my expectations. He represented the dealerships interest, but clearly worked for a mutually agreeable transaction. The transaction and paperwork was well-organized and he moved us through the process as painlessly as possible. I will certainly consider Hernan for future automotive needs.

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

Great experience! Our sales rep, Hernan, was great, efficient, personable, and answered all our questions. The sale went very smoothly. I would recommend this dealership and Hernan to anyone. Thank you! Cindy York, PA

Drove past a few weeks ago and a few of the cars in the lot caught my eye, I wasn’t in the market for ancar but had some time to kill so my friend Steph and I decided to go take a look around. We stuck to used cars mostly (although there were quite a few new cars, especially the Audi’s that caught my eye!) we were greeted the second we walked in the door, actually before we walked in the door because the first thing we did was walk outside in the lot looking at some of the Certified pre owned cars, we were barely there a minute before Brendan came up and introduced himself, he could not have been a nicer, more knowledgeable guy! We were up front saying we were just killing time, but he didn’t care and still grabbed keys for us to open some of the cars, offered refreshments etc. We eventually went inside and Brendan showed us some of the other pre owned cars they had, asked what we were currently driving, if we were interested what were we looking for etc. He even grabbed his boss, Joe, who I guess is the used car manager and he introduced himself, ended up taking us out in a beautiful black 2016 A5 that if I didn’t just recently lease a car I would have bought on the spot. The two of them really took the time to show us around, ask questions, make us feel comfortable and just seemed to care. Honestly, I wish I hadn’t just leased a car because I would have MUCH preferred buying from these guys then where I did get my car (which was closer to where I live and the opposite of this great experience). We got there cards and gave them our info. Well, this morning my friend steph who was with me decided she was buying that beautiful a5! Her car is a bit older, but still reliable, but she just couldn’t get over he great experience, service and deal, so as long as that car is still there this coming week it’s sold! Thank you Brendan and mike! You guys left such a great impression on us both that you sold a car to someone who wasn’t even in the market! You guys are THE GREATEST!

Took my 2016 Ford Escape for a battery replacement and Ben and Will from the service dept.were outstanding! They listened to my concerns and were very understanding and met all my needs. They get an A plus in customer service.

This dealer make all dealer look like nothing. Very great time. Was happy to make with the purchasing.

I had a car shipped from Michigan to PA for $250. Which I think is cheap. After buying the car I found one a few days later I liked better. They took the car back no questions asked. No high pressure sales. And their Internet rep Tom was great. Kept me advised every step of the way. Their extended warranty is in house and legit as opposed to third party warranty providers. Was a great buying experience!

Discovered my "next" car on the Autohaus website - 5 1/2 hours away from home. Reached out to inquire about its availability and Hernan Diaz-Egg responded quickly. Hernan then work with me over the phone, primarily via text, to finalize the deal. They took my deposit while I was on route to the dealership. I explained to Hernan that I would like to be in and out of the dealership quickly as we had a long ride back home. He immediately began working with the Finance Manager, Laurie Pearson and when I arrived 97% of all that had to be done was done. I was in and out of the dealership within an hour. This was an excellent experience and Hernan and Laurie providing an outstanding customer oriented process.

Unfortunately the vehicle I was shopping for wasn’t a available for financing with my bank (bank’s issue not the dealership’s) so I didn’t end up purchasing from them but the customer service was so great I wanted to leave a review. During my car shopping experience in all of my years I’ve never had a dealer try so hard to get me what I wanted. Their salesperson was so accommodating that he was even up and texting with me before the dealership was even open (due to my work hours). The sales manager tried everything he could without any nonsense or games. Next time I’m in the market they will be the first place I look.

I traded in my older convertible for a much more practical Jetta premium. Joe, the used car manager was great and gave me a higher dollar amount on my trade than any other place we looked. My saleman Ben was very helpful and went above and beyond to get me the car we wanted, and at the best price we found. The finance manager Nick was also very helpful and accommodated our schedule on short notice. We're very happy with the new Jetta and the entire process from start to finish. Highly recommended! A

What a great experience we had at Carmax Lancaster, Sara was fantastic, everyone we came in contact with was very friendly Highly recommend trying them

J. Bertolet Inc is a family owned VW dealer who has been in the area for almost 30 years. Friendly and pleasure to work with me on the purchase of a used truck. Clean modern dealership. Would recommend this dealership to anyone.

If I could give them ten stars I would. They went above and beyond. You can tell they are very customer service oriented. I dealt with George and John and they were awesome! George went and asked if there were any deals he could give me before I even went in to settle the deal. He was very helpful and answered any questions I had about the car. They even helped me set up my car insurance! And they filled the gas tank for me before I left with the car after I bought it. This was my best experience at a car dealership.