New and used 2025 Volkswagen Jetta S for sale near Lake Shore, MD

Anytime I come to eastern automotive on reisterstown road, I always prefer to work with Cortez! I bought my last car from him too. I remember the dedication he spent to ensure I left with a car from back then :)

Vehicle was just as described on website. Dealer provided Carfax and service records. Antwerpen had acquired the vehicle as a trade-in, given it a full inspection, and done necessary maintenance. The experience was very low-stress. Erick is honest, but tough - be sure to do your research if you're hoping to negotiate!

I was in the market for a new vehicle and found Ourisman Honda of Laurel very easy to work with over email/text unlike other dealerships. They were able to provide me with a written detailed cost of our final agreed upon price which saved me time once I got to the dealership to complete the purchase. Some other dealerships were not willing to put anything in writing or weren't very timely in their responses. I also had the best sales rep, Chuka! He was very knowledgeable about the vehicle and I did not feel rushed or pressured during my test drive. On the day of my purchase he was there to greet me and help me through the process. He even so kindly asked if he could help move the process along by moving my belongings from my old vehicle to the new vehicle which he very meticulously put in the same place. That was a big help and saved me time while I finished up the paperwork. He has also been very responsive in answering follow up questions I had after the vehicle purchase. Highly recommend buying a vehicle here and ask for Chuka!! He goes above and beyond!

Extremely friendly, very patient, I was a little worried that I wouldn’t get a car because my credit isn’t very great. Derrick (sales associate) went above and beyond to ensure I was happy. He really worked a miracle. Thank you so much Derrick, please give him a raise.☺️

The customer service here is unbelievable. From what I understand it is under completely new management (which is wonderful btw) Tessa was a terrific sales associate and made sure all of my needs were met. The new General Manager James is so involved with every customer making sure that everyone is being properly taken care of! Even His own staff!! You could tell that he genuinely cared about everyone customer and employee. I honestly cant wait to see them again!

We have long serviced our Jeeps (Commander, Grand Cherokee and Liberty) at Darcars. Always great service. When it was time for my oldest daughter to trade in Liberty and get a new car, we went to Darcars. We picked out a new Patriot Altitude. Great price, nice sales team, but it was the finance guy, Uri Rendon (who also works at their Volkswagon and other dealerships) who went above and beyond the cal of duty. He took his time explaining purchase financing vs. leasing in clear terms. After we closed the deal, we realized they we had forgotten a promotional offer to get a free Ipod mini, with the purchase of a new car. Uri honored it, and when the Ipod took too long to arrive at the dealership, he went out and bought himself and then delivered to our home. Wow--- talk about service!

I just received my car back from Antwerpen VW and it was a ling process,but thanks to Mike Hooper, the process was easier. I would check on my car on a regular basis and would keep me up to date on progress which really appreciated!! 🤔

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.

My dealer's name was David, and he was great! Non-threatening, took his time answering my questions, and helped me make the best decision. He even moved around his own schedule to accommodate mine.