New and used 2025 Volkswagen Jetta for sale near Lowell, NC

My service tech, Julie, was very professional and courteous. I did not have an appointment for service, but Julie reached out to the service department manager and informed me that they would be able to work me in. My Yukon was running hot and as I suspected, the thermostat was needing replacement. Randy Marion had the part on hand and Julie told me to allow for several hours. The work was done on time and there were no surprise additional costs or fees. The whole experience was why I keep going back to Randy Marion Buick / GMC.

When my wife started looking a few months ago she spent a lot of time on the internet. When she found the Kia Sportage she wanted at Hertz it meant a trip to Charlotte (1 1/2 hours away). We were not disappointed. David and Eli were great to work with and we went home with her Kia. Would recommend them to anyone looking for a quality used vehicle.

I had been to another dealership earlier that day and coming to Fort Mill Ford was so refreshing. Tim was very knowledgeable and patient with me and my friend. He answered all our unanswered questions from the other dealership.

Bobby in the service department is great and made for a smooth and personable experience

I have never really had a great experience purchasing a vehicle, so when I made an appointment to see Kevin “Soupy” Campbell at Carolina Volkswagen to discuss a used vehicle I saw online in their inventory, I did not get my hopes up high. I honestly came to my appointment with expectations to be disappointed. My credit was not superb, and I knew that I was upside down in my Jeep Patriot. Kevin assured me that he was going to take care of me regardless of the outcome. He was so friendly and personable and the staff was so accommodating. They made sure my son had a snack and I had my caffeine  Kevin introduced me to Christina Bartolotta, the General Manager. She was downright amazing! Upon my arrival, not knowing who she was, she complimented my hair and her smile and demeanor was so genuine. The title of “General Manager”, would make you assume that this person would be too important to have a casual conversation with you or to give you a compliment in passing, but she changed that myth I had in my mind forever. She couldn’t have been more helpful. When Kevin aka Soupy advised that a new VW Tiguan was in the works for me, I couldn’t believe it! The General Sales Manager, Ernetso Bonita, worked his magic and presented me with some numbers that I could afford for this new vehicle. Ernetso and Christina both stayed late to ensure that my financing went through. They worked extremely hard over the phone with the lender to make sure all t’s were crossed and I’s were dotted. Any questions I had, they all answered before departing. I walked out of the dealership feeling accomplished and secure. There was no buyer’s remorse! I absolutely LOVE my Tiguan and this experience has left me a VW girl for life! I only have plans to purchase from Carolina Volkswagen, PERIOD! Thank you Kevin, Christina, and Ernetso for making me a believer that purchasing a vehicle can be a wonderful experience! Please see this team of individuals if you are in need of purchasing a car! You wont regret it.

I really enjoy the overall purchase process, David and Justin they both did a great job, great service, no pressure. I from Shanghai, as a foreigner, they didn't cheat me. one car, one price, no fake, no xxxxxxxx. so whatever where are you from, trust me, Hertz Car Sales should be your first choice ！

Bobby and the service department was exceptional! They were truly flawless and customer first experience was a nice refreshing change compared to other dealerships I have dealt with!!

In the mail we received a recall notice on a part for our 2021 Honda Pilot. We scheduled an appointment online & thought we had scheduled it with our Service Rep Jessica Poteet. Our appointment was to get the recall part replaced & since our daughter is borrowing the car we went ahead & had the oil changed & tire rotation done. Received a message with the video from the Service Tech telling us what he had accomplished & pointed out how everything looked but nothing about the replacement of the recall part. I called to inquire & was told Shawn Malcolm was the Service Rep & for the replacement of the recall part I had to call in so they could order the part. Unaware of this I panicked as I was driving the vehicle to Washington DC on the weekend to leave the car with my daughter for an unlimited time. I was connected with Shawn Malcom. I asked about the car and told him I was unaware of how the process worked for the recall parts. I explained my situation and asked if he could assist me to get the part quickly. He shared with me he had already taken care of replacing the recall part along with the services I had requested. I was so relieved & grateful beyond words!!! Shawn Malcolm was not only professional, knowledgeable in what he does but considerate of me even though he didn’t know me or even knowing the situation he was proactive and went above & beyond. I’m so grateful to Mr. Malcolm because of him I was able to follow through with our plan of taking the vehicle to my daughter & know she is safe. Thank you Mr. Malcolm for your Super 5+ service, it was a pleasure working with you!!

So my wife and I decided to go to Carolina Volkswagen and check their inventory. Glad we did. Once we arrived at the dealership we got out and started walking around looking at cars. After a few moments a salesman came out an introduced himself. His name was Chris Harmon. Chris turned out to be the consummate professional. We told him our story, and what we were looking for. He listened attentively asked a few more questions then led us over to the Passats. After looking at the New models we walked over to the Certified Pre-owned and there it was, a Passat R-Line w/Comfort Pkg. a really nice car. We took it for a test drive as well as an SUV and fell in love w/the R-Line. The rest is history we chose the R-Line. Through the whole process Chris didn’t try to pressure us or hound us into buying a car. Thank you Chris.

If Carolina Volkswagen were a Christmas tree, Mr. Donell Richardson is the shiny star on the top of the tree. That is an interest word picture because I don’t know how we could get him fixed to stay up there! He made the entire process of purchasing a car relaxing and enjoyable. Donnell knew the details about the 2012 Toyota Highlander that we purchased and he took time to show us some cosmetic issues that we probably would never have noticed. He impressed my wife and I as a man of honesty and integrity. When we sell the Highlander, Donell is the first call that I will make to purchase another vehicle. As for the Finance Manager, I was ready to go to war with him. When buying a car it is that department that messes up any good deal that a sales person puts together. I was ready for the “hidden costs” and sneaky add-on’s, ready to argue about them. That’s just the way Finance Managers operate, you can’t turn your backs on them! Mr. Chris Gray totally upended my arguing plans! Chris was honest, upfront and,shopped for the best financing deals for us. We were impressed with his “customer first” attitude and his eagerness to work, ensuring that Donell’s deal was honored. If Donell was the star on top of the tree, Chris was the stand. Seldom seen but always working hard to hold the tree upright. This was the best car buying experience that we have ever had thanks to these two fine gentlemen. Dale and Susie Austin

Matt always goes the extra mile. He pays attention to what the customer has to say! Matt will make sure the job gets done right!

Great service, patient and answered all my questions. Love my new vehicle. Rusland was a great sales rep.

Great service and very professional service team communicate very well about what service i needed done

They staff here is helpful, informative & professional. I came in for one car and bought a different one. They were patient and it was an easy process.

Best car buying experience I have ever had! My sales associate Craig listened to my needs and showed me exactly what I was wanting. The finance department made the process fast, friendly, and easy to understand. My new 2023 Tiguan is beautiful and I can't thank Carolina VW enough! I highly recommend!

We haven’t purchased a vehicle yet but I believe we are going to go with the VW. Dom has been fantastic to work with and will more than likely be the deciding factor for us.