New and used 2026 Volkswagen Jetta sedans for sale near Creston, OH

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

This car dealership is not your typical dealership. It was weird, in a good way. People were friendly and smiling and no pressure to buy. They even had a cookout on Saturday for customers.

VW of Akron is highly recommended my wife and me; this is truly a five star dealership. You definitely need to visit them when looking for a vehicle. The whole car exploration and buying process is stress free and so different from what we’ve had been accustomed to. I am definitely keeping VW of Akron high on my list for future buys. Each of the staff we met are honest, open, friendly, patient, professional and knowledgeable. We met primarily with Ammar, who sincerely listened to our situation and then provided us with a VW ID.4 to drive freely and unaccompanied around Akron. (BTW, we found the ID.4 is very comfortable inside, rides well, is well built and performs well). Upon our return to the dealership, after hearing our thoughts, Ammar spent several hours providing details and answering questions regarding the ID.4 to ensure we were comfortable with proceeding. After telling him we would like to proceed, he worked hard with his manager, Matt, to find the car with options which we wanted (VW Corp had just that day shutdown factory ordering of The ID.4). When our ID.4 arrived, there was some confusion regarding our choice of equipment options (‘what we thought we were getting vs what was there). The manager, Matt voluntarily stepped in and said he would take care of the problem without our incurring any cost. In talking with him, ‘found him to be a good, reputable guy and apparent good leader (rather than just a manager). So, ‘on to paying and paper signing (usually this part the really raises my ire). We met with AJ who told us about various payment methods in addition to what my wife and I had earlier explained and wanted. AJ came up with a good plan to save us money over what we had originally considered doing. After that AJ presented us with the usual dealer provided/applied optional amenities (I thought, here we go - you know, the often high pressure arguments - ‘the ”You really need this” items’ - (to be clear, at other places, not VW Akron); ‘these are such items as additional sound deadening, lifetime muffler bearing grease jobs and/ or insurance protection against flying saucer attack – maybe I exaggerate just a bit but you know what I mean). However, AJ started off indicating what they offer was just for our consideration – no pressure. Well, first note that, his offers were for reasonable items (‘no T-Rex repellent). But then, I really didn’t want any of the offers and there was neither badgering nor debating as I declined them. Much Kudos to AJ. On the day of pickup, Ammar, in typical character, brought our car out and first spent a good bit of time looking it over and checking it out to make sure all was right. He then sat with my wife in the car (it’s her primary vehicle) for a good while to make sure she understood all the controls and functions. I also want to say that I met with several others of the people in parts and service; all exhibited the same honesty, friendliness and professionalism as Ammar, AJ and Matt. Bottom line - you would be hard pressed to find a better dealership or buying experience; do yourself a favor & stop in when you’re looking for a car. Rick