Used Volkswagen Jetta for sale near Addison, TX

Great customer service from Shelly. Took the time to explain my problem and had a service tech speak to me as well.

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

Excellent customer service by Bryan Cabrera in the Service Department. Dealership was being remodeled but every attempt was made to make guests and customers comfortable.

I have owned my 2021 VW Jetta for close to two years. I have very little negative things to say about the car. The car does have auto start-stop when stopped for red lights and other lengthy stops. This car handles well. It gets on highways quickly. I have recorded gas on long trips 42 mpg. I get 32mpg around town. The Jetta looks nice. I have the gray color with black interior. It’s not like the BMW335 I owned but it is a good car for me. Currently over 36k miles with no issues. I take it in ever 10,000 miles for a check up and oil changes.

Working with Ethan on my 1st ever online purchase - was the 1st experience everyone wants! He was efficient with communications, but never pushy. He was flexible and open to any questions, while walking me through the process! Friendly, knowledgeable, and great to work with. The financing process with David's help was a breeze! The process was time efficient and pretty flawless. He was on point with communication and very knowledgeable. Still loving my new car 2 months later- it exactly what I wanted and drives like a dream!!!

Erik, was my sales consultant. They worked with me and got the price I wanted, helping me out. I traveled from over 140 miles one way to purchase vehicle. I would travel again to do it!!!! Also I don't want to forget Derek a director at Clay C. it was late when I arrived they where still glad to see me. Worked with me past business hours. These Guys were 👍 great to me..

I got the Jetta sport and LOVE it! It handles well and isn’t a gas guzzler. It’s a brand new car and it’s beautiful (I had a 14 yr old VW minivan until now)

Nicholas helped us in the purchase of our car. He was friendly, knowledgeable and very approachable. He made the purchasing process seamless. The staff never rushed us and were friendly even though we were there until after hours.

I bought a 21 SEL Premium with 5k miles on it. Has fully digital dashboard display which is awesome because it's fully customizable, and you can even use the entire screen to display a map which shows local businesses as you drive near them. This vehicle also has Beats by Dre which I find terribly disappointing. My 2012 Toyota Camry had a JBL sound system which was 3 times better than this system. It also (at times) creates a bass thump when I make a call while listening to the radio which is irritating. The other issue that has me bummed was the cruise control system would fail half the time. I just got it fixed yesterday but time will tell as I've only engaged it once since dealership fixed it. The cabin feels very comfortable and is quiet on the road. The lane departure assist and assisted cruise control are impressive features that most will appreciate. Steering wheel controls are also nice features.

Jayson was an absolute help in the car buying process for me I’m glad I bought from him and Echopark

Very professional and friendly. Car was waiting for me when I arrived. They went out of their way to help me with my leased truck. I would recommend their dealership to anyone,

Excellent - Fred Guiette - Service Manager / Advisor at Park Place Grapevine TX - Fantastic Lexus Service 4/2025 from Fred Guiette at Park Place Lexus Grapevine ; Great service always and Fred is Excellent - very detailed , polite , kind, efficient and keeps you updated about service progress and goes out of his way to make sure all concerns are addressed and the service is done right - EXCELLENT ! FANTASTIC ! 10 stars !!! Thankyou ; sincerely C. Abraham "

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

Damien my service advisor is the best in the business, highly recommended for your service needs. 100% customers satisfaction. Been over 7 years and only asked for Damien to get your vehicle service needs.

Milton Hernandez helped us in getting a car with zero down payment. Gave excellent customer service!! Thank you Milton!!

No qualms, was waiting for service to be done, efficient. Service advisor was helpful, clear and courteous. Facilities were clean and adequate. Will probably come for service again.

I passed on the car that I looked at, but Jeremiah Clark treated us great!

The customer service was excellent and the service was fast. This is my first experience but it will not be my last. Thank you Clay Cooley.

I have owned 2 VW Jetta's both FANTASTIC dependable automobiles. The 2021 Jetta is such a pleasure to drive with its roomy interior and superb handling. It's fabulous gas milage of 40 highway/ 30 mpg city driving, the 1.4 L Turbo charged engine makes it a peppy car. The lane change assist on the side mirrors is quite a plus. It's a beautiful automobile inside and out. The full color touch screen has Blue tooth, Android Auto, Apple Car Play even a USB port. Has a great back-up camera, anti-lock brakes, multi-control steering wheel, keyless entry just to name a few of the cars features. What more could you want in a car? I have NEVER had a issue with either of my Jetta's. You will look forward to driving this automobile. Factory warranty because its such a well built automobile. It was very affordable for such a great car with features normally found on much more expensive automobiles.

Didn’t expect to leave with a car, but here we are. Tarah wasn’t pushy at all—she just laid everything out straight, answered my questions, and let me breathe. I’ve dealt with enough dealerships to know when someone’s just trying to hit a quota. That wasn’t the vibe. She actually gave a xxxx. Appreciate that. Anna

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

I?ll go and get my car serviced there all the time I never had any problems. employees are very friendly if I have any questions they always ask for them.

great ride, fuel economy, storage capacity, extra features. Best car I've purchased in the last 40 years. Would definitely recommend it to others. It's fabulous!

Over at preowned at trophy Nissan Mesquite I had the pleasure talking to Shelby perfect 10 helpful gorgeous and you can only get 12 stars out of 10. She fixed me up with a part. I never got with my car free so thank you Shelby. I wish I could spend more time with you cause you were a joy. Keep up the good work. You made me very happy so I hope when they read this, it lets them know how good you are. Thank you again so much, Shelby.

Our sales rep at BMW Mckinney was the very capable Mr. Steven Saroyan. He was nice and professional to deal with. He was very transparent with the way the process works and showed us the best deal we could go with. Car shopping is not something most people enjoy doing. I don’t pretend to speak on behalf of most people, but at least that’s what I think. I want to thank Mr. Saroyan for making the experience not terrible 😄😄. One other note, all the people in the dealership were very pleasant and friendly. We didn’t even make it inside the building before one of the employees greeted us with a smile and said hello. We were asked several times if we were doing OK and if we were being helped. And for those of you who like snack bar, there’s a good one here. It may be a small thing, but I do enjoy a well stocked and complementary snack bar.

Excellent car buying experience. They had what i wanted and got me a deal on a 2016 mustang gt. I love mustangs. This is my fourth one.

So my Habenero orange R Line is named Princess... she is quick when she needs to be, and eco mode is there for when she doesn't. Gas mileage is fantastic either way. She is so responsive, the handling on her is top notch. I've put a LOT of miles on her, I think upwards of 50k without a single mechanical failure. A few accidents, the front collision sensor is a pain to replace but I like in a bumper car city, unfortunately.

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

I love my new (to me) VW Jetta. It come equipped with so many features. It has some things I'd never even heard of. It will correct steering if you drift out of the lane, it had heated and COOLED seats, adaptive cruise control, automatic headlights and highbeams are also auto, etc. There's more but I can't list it all.