Used Volkswagen Jetta sedans for sale near Richardson, TX

Overall good experience. Couldn’t get much done until you go in. Only put half a tank of gas in after they said they would fill it up and no floor mats. And manager special is not for everyone.

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

Service has always been first class! All service issues that I have had on the three trucks that I have perchased there have always been serviced to my satisfaction. Employees are always courteous and helpful.

I've owned VW's off and on for years. My first Jetta was purchased in the 90's. Good car. It was nimble, comfortable and had really good gas mileage. It was different from the "Bug" and "Bus" but quite pleasing to own and look at. My current Jetta is a 2020 model year and I enjoy its looks, comfort, mileage and nimbleness. Volkswagens are truly the "peoples car".

Ken and Mike were great to deal with. They are honest, ethical and transparent. Would highly recommend Ritz Auto Group and would definitely buy here again.

I love this car. Spacious, smooth, safer, economical both fuel and maintenance. I have owned this car from 2015 brand new, 10 years down the line and I’m still happy and won’t trade it for any other car. Done over 220000kms and still going strong. Kudos to VW in the Jetta 2015 model. No regrets.

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

While car shopping is never a fun experience, working with Laura Diaz was great. She was personable, helpful, friendly, and never pushed me to do something I didn’t want to. She made helpful recommendations, worked with me to find a vehicle that would work for my budget, and even if I asked a question she didn’t immediately know the answer to, she made sure to find out the answer for me. Highly recommend working with Laura to find a vehicle that’s right for you!

New car 9/2017: odometer now at 65000 miles. No issues at all since new. Fuelly.com calculates 40.5 MPG in 30/70 highway/city driving. 5 speed manual transmission has excellent synchros - and with a very light clutch engagement plus short throw gear changes - this 2017 1.4 turbo is fun to drive.

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

Everything was great. They were friendly and was willing to negotiate a price I was comfortable with. I most definitely will go back to purchase another car if I need to.

62,000 follow-up to my earllier 50,000 mile review. No issues at all (still on the factory original double platinums) Fuelly cacl's 40.6 MPG since new (In 70City/30Highway use) Well engineered power train (5M with good synchros, light clutch engagement - - - make for very easy to drive rating.

I liked so many cars in their Lot, everywhere I looked, it was a car I liked. I just wanted to buy them all. I had a pre-approval from the Navy and I test-drove a couple of cars and the process was easy without any hidden fees. THank you All

This car is a great looking car and has a great warranty. I was very impressed with all the features. The interior is extremely SEXY!!!

This dealership understands how to assist the customer without being pushy and annoying. When we get ready to purchase this dealership will be among our first to contact.

great ride, fuel economy, storage capacity, extra features. Best car I've purchased in the last 40 years. Would definitely recommend it to others. It's fabulous!

We were treated very professionally and any issue that we had was handled with respect. Lucky and KP handled the end-to-end dealing, Randy ensured the financial aspects were good to go, and Frank handled any services that we requested.

I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.

So my Habenero orange R Line is named Princess... she is quick when she needs to be, and eco mode is there for when she doesn't. Gas mileage is fantastic either way. She is so responsive, the handling on her is top notch. I've put a LOT of miles on her, I think upwards of 50k without a single mechanical failure. A few accidents, the front collision sensor is a pain to replace but I like in a bumper car city, unfortunately.

The team there from sales to service all the guys from moe to the owner Austin are great went beyond even after the sale nice dealer ship and inventory thank you all

I love my new (to me) VW Jetta. It come equipped with so many features. It has some things I'd never even heard of. It will correct steering if you drift out of the lane, it had heated and COOLED seats, adaptive cruise control, automatic headlights and highbeams are also auto, etc. There's more but I can't list it all.

Worked with Jayson. Great guy. Stay firm on the price they display. They do great business. Good interest rate offered too!

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

Jayson was great. We were not an easy sell and Jayson was cool the whole time

I have owned my 2021 VW Jetta for close to two years. I have very little negative things to say about the car. The car does have auto start-stop when stopped for red lights and other lengthy stops. This car handles well. It gets on highways quickly. I have recorded gas on long trips 42 mpg. I get 32mpg around town. The Jetta looks nice. I have the gray color with black interior. It’s not like the BMW335 I owned but it is a good car for me. Currently over 36k miles with no issues. I take it in ever 10,000 miles for a check up and oil changes.

Dear Clay Cooley Volkswagen of Richardson, Thank you for your excellent service that I received on Saturday July 13, 2024. The professionalism and attentiveness shown during my car service was truly remarkable. I wanted to express my sincerest gratitude for “DJ”, his knowledge, professionalism, and politeness made the service smooth and stress-free. “DJ” exceeded my expectations, and I’m grateful for his exceptional service. Gerald Whitfield Rowlett, Texas

Great experience sales associate listen to my needs and they made me a good deal. Went to another local Vw dealership and didnt have a good experience. Hendricks vw really stepped up to the plate

I bought a 2019 Jetta SEL in July of 2018 right when it came out. I have now owned this vehicle for 5 years and put 116,000 miles on it. I love it. It is the best vehicle I have ever owned. I have had no major issues other than a bolt coming lose around 69k miles near the timing belt which was under warranty and fixed with no charge. On long trips I have gotten up to 53 MPG but average high 30's day to day. I cannot say enough great things about this vehicle.

Excellent customer experience. Took the extra steps to make sure a loaner car was available for my use during the repair. Finished the repair faster than expected.

Our sales person Samuel was accommodating, helpful, made sure we knew all of our options, and made the process so much easier. Sheryl in the back office where I signed all of the new owner paperwork and forms made it so much fun! Great staff. I came there to get a used car because my husband had such a great experience there last year getting his car.