Used Volkswagen Passat for sale near Krum, TX

We got a mailed notice of a factory recall (fuel pump component.) The dealer's Service department gave us a range of scheduling options. Check-in/dropoff was quick and smooth. Svc mgr contacted us via text and by phone within several hours to alert us for pick-up. Recall repair finished; no charge to the customer. Thanks.

I bought a lease turn-in and it had 31k miles. So far, this car is in mint condition and rides and drives like a dream with a 4 cylinder turbo engine and no problems so far. This is a great looking, very roomy German vehicle with style and passaze. I hope this car last for many years to come.

Our sales person Samuel was accommodating, helpful, made sure we knew all of our options, and made the process so much easier. Sheryl in the back office where I signed all of the new owner paperwork and forms made it so much fun! Great staff. I came there to get a used car because my husband had such a great experience there last year getting his car.

The Passat is a solid sedan and very reliable. I like the way it drives and feels on the road. The interior is very good size with more backseat and trunk room by far. The R Line is the best

I love my Passat SE. My only complaint: being 6'1" I find it somewhat difficult to get in and out of the car. It sits too low. But once in the car it's most comfortable and a pleasure to drive. The driving assists and adaptive curse are marvelous. I think it's one of the nicest looking cars I've ever owned.

Lee Kile is the man! He was so helpful, patient, and knowledgeable about every aspect of buying my first car! Ask for him…he will take care of you!

We bought our 2012 VW Passat brand new and now it only has 80,000 miles on it. It has only needed tires, battery, and regular maintenance. Equipped with the five-cylinder engine it could use more power but has not used a drop of oil since we have owned it.

I appreciate Daniel for his customer-oriented approach to sales. No pressure. Asked and noted what I was looking for. Did not try to talk me into something else. Took the time to listen!!

Great value for your money. Surpassed toyota canary for price and value. Only downside small 6.5 screen other than that the gas mileage is through the roof.

Omar was great! Easy to work with, very knowledgeable, up front and honest. Would recommend Omar.

Our 2022 VW Passat Limited Edition is proving to be a fine family car. It is comfortable, fuel efficient and has lots of safety technology. We are so glad we bought one.

Trinity was very helpful and super nice. This is second time I go with him and he made the whole process very easy for me. Very happy w my ID4 and the Taos I got for my daughter.

Bought it brand new. Overall not bad but has some flaws in ergonomics. Cheap plastic that doesnt stay in place. Had to glue gas tank door plate to prevent it from coming off. Little bit underpowered for a turbo. Windows control in weird place, never can get the right bottom without looking. Transmission always shifts like it cant pick the gear it wants to be in. May upshift and downshift at the same time which feels like you get kicked in the rear.

I had been looking for months for a 2088 Lincoln Navigator. Auto Place had the one i was looking for. Chocolate White, fully loaded and under 100k miles. Mark took it home so I could come to his home on Sunday morning to see it. Mark is very professional and we made a deal in his own driveway on a handshake. picked the car up Saturday and we love it.

I bought a 2014 VW Passat SE in 2014 Brand New. I have done all the recommended maintenance on the car since I bought it and I have never had it break on me. I just hit 100k last month. I was driving down the highway a few weeks ago and I hit what appeared to be a piece of concrete or asphalt in the road. It made a loud thud under my car and I immediately lost power and the car turned off. I had it towed to the dealership. Whatever I hit took out my fuel pump that is inside the gas tank. They charged me $2100 to fix it. So I can tell you first hand these cars are reliable if you do all the maintenance like you are supposed to. But when they do Break, they cost way more than they should to fix them!

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

Bought a 2016 CPO with about 65k miles. (Never had to use the warranty). 1.8 L turbo engine has surprising low end torque and lots of highway passing HP. GREAT MPG! Lots of leg room for all passengers. A really great road trip car. Lost it in a crash @ 110k :(

Very helpful with pre visit questions and did a good job showing his car with respect to performance , condition, and accessories.

My 2016 Passat SE was purchased new and has not let us down. Our only expenses have been oil changes, replacing a battery and a set of tires due to age. Very good value & driver, a shame VW stopped its production.

Was at the dealership to buy a 2018 Mitsubishi Eclipse Cross for my daughter. Though the sale didn’t go through, the professional and friendly attitude of the staff were quite commendable. Good location too, in Dallas.

Two experiences selling a car here in the last few years and got a quick, VERY fair price for our used cars. Ask for Zevar. He is super fast, professional and personable. You won’t regret it.

I’d like to start by saying, George is absolutely phenomenal! From start to finish George was attentive to my concerns and vehicle preference. I was open to a CPO or New vehicle. George laid out the specs on both models I grew fond of. Most importantly, he was transparent and respectful. In the end, I was able to get more than I set out for at a fair price! Huge thank you to George and entire Hendricks VW team! I look forward to doing business with you all again in the near future.

To all the "whiners" out there (detailing mechanical issues) "after" 100,000 miles. You don't let ANY brand of car go without "scheduled maintenance at or around 90-100,000 miles. Look at your maintenance book that came with the car. (ALL) cars have an expensive scheduled maintenance plan. If you buy a new 2024 its gonna have a $100-300 inspection and a mechanic bill of $150-175/Hr labor before parts. Some of you sound like you're suppose to be able to buy a perfect car that will never need maintenance. Really??? sheeesh. Buy an extended warranty and a new(er) car. You're the worst kind of driver to review any car. This brand is often nicknamed the "million mile" car bc it can go that far with "scheduled maintenance" of the engine wear items and oil changes. Can your Honda or Hydaui go that far??? I challenge you as a 4 VW car owner from the 2006-2014 to beat this brand of engine on highway mpg and engine longevity. Go do your homework and stop whining. My 2006 VW diesel still going at 325,000 and my 2014 Passat Tdi still going at 147,000 with the engine pistons and rings just getting seated at 90000-100,000 miles. You don't know what that means but as a diesel tech I can tell you it means it just getting its first break in period on its longevity of the engine parts. Farfenugen baby. Go VW!!!

Positive experience buying a car for my son. Our seller was sellers so attentive and Professional. Plus, I spoke with him in Spanish.

Have had my beauty since 2014 and it's still a head turner. With over 110,000 miles, it still runs like brand new! I have never had issues with anything mechanical and have only had the one air bag recall.

Painless. Extremely easy to deal with. Negations were minimal as most of their cars are "priced to sell." They took the time to make me comfortable and secure.

Reliable, 50 MPG. Difficult to beat the MPG and comfort. I have owned Mercedes, and Lexus. For the money, comfort, size and MPG, the TDI Passat does not have a rival

Read the reviews! They don’t deliberately mess with people. Before buying my son a F150 from them I researched and visited a lot of dealerships. My husband and I were very pleased with them. All the bad reviews are people either not doing business with them or don’t understand that it’s a used vehicle. Lily insisted for us to take it to a mechanic. We did just that. Sure it needed some items like any used vehicle but we ended up buying it. Would recommend them in a heartbeat!

This car met all of my needs, this has an excellent pickup. Oil Change & schedule of maintenance is for every 10K miles or 1 Yr.

The team there from sales to service all the guys from moe to the owner Austin are great went beyond even after the sale nice dealer ship and inventory thank you all

This is my 6th or 7th VW Passat - I have lost count but this car continues to go and has never let me down - I wouldn't think of purchasing a different make

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!

Excellent service, quality work! I Recommend this dealership for Chevy truck owners. You won’t be disappointed.

Lorenzo was very nice and we got what we wanted in a car. He thought he got what we wanted.