Used 2021 Volkswagen Tiguan for sale near Quantico Base, VA

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

Estoy muy agradecida ☺️ con el servicio de ustedes y con la ayuda de ángel excelente servicio excelente atención excelente calidad muchas gracias por todo

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

We had EXCELLENT customer service from Micheal and Bosa when purchasing a car at Auto Direct. Micheal went that extra mile and helped us after hours. Bosa stayed late and help us close our deal. 5 stars for excellent prices and great customer service Thanks Eric

I LOVE THIS CAR!!! so comfortable, roomy, perfect for this family of 4. Pleanty of room for my 17yr and 9 yr old to have their own space. Drives like dream the options are endless. I will definitely be getting another one when it’s time to buy again!!!

I have made contact with the sales consultant Maurice providing with his quick response time! However, a scheduled test drive is in the works, perhaps a purchase will be made?

Great car for the money. I like everything about it except the Infotainment system. It would be nice to have an aux input and a cd player.

This car is a great ride , comfortable The informatics are great rides smoothly. The moon roof is amazing. Family likes this Tiguan and enjoy driving in it.

What a pleasant experience. My first time financing a vehicle. When going to initially look at the vehicle, I discovered a few issues. Obviously no used car is going to be perfect, nor was I expecting it to be. They told me to come back the next day and the issues would be fixed. I came back and they did in fact fix the car. They are willing to and have went above and beyond.

Nate went above and beyond to make sure I was happy and comfortable with the transaction, purchased the car on line and had it delivered and was not disappointed.I would highly recommend capital auto sales and Nate. Thanks Paul P

Brought my MDX in for timing belt replacement and could not have been more impressed and pleased. The whole dealership was full of Pohanka workers that were all professional, courteous and helpfull. This really stood out after my experience at the dealership I bought the car at. Shout out to Cedric Singleton who took great care of me.

A big shout-out to Mr. Ali Asif! He was extremely efficient, knowledgeable, straightforward and honest in getting me into my 2023 VW ID.4 xxxxxxEV last night under stressful conditions (a power outage in the area that affected the dealership)! I highly recommend him to anyone looking for a good deal on a vehicle.

Very helpful. Usual good service. Fully recommended. I was kept fully informed about the service and cost. No surprises. I was quickly notified about the progress of the work.

I worked with Bear for the majority of my purchase and was very pleased. He was professional and knowledgeable. Sean was also very responsive and reasonable.

I recently purchased a Hyundai Sonata H&R AUTO and I couldn't be happier with the experience. From the moment I walked into the dealership, I was greeted with a warm smile and a helpful attitude. My sales representative Oscar was absolutely outstanding! He was knowledgeable, patient, and went above and beyond to ensure I found the perfect vehicle to meet my needs. He took the time to understand my preferences and budget, and provided me with a variety of options to consider. His expertise and guidance made the entire car-buying process stress-free and enjoyable. I highly recommend H&R Auto and Oscar to anyone in the market. Their commitment to customer satisfaction is evident in every interaction. Thank you for providing such a wonderful experience! It was the best car buying experience of my life!

Highly recommend prime motors, efficient and Alberto was extremely clear and concise. This is my second purchase within a month.

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

I want to say that our salesperson Jason Harvey was really super helpful after going to Koons Tyson Toyota after a rather poor experience at Darcars Toyota. I had intended to just look at a red RAV4 they had in stock but we went home with it that night and left them our 2000 Honda CRV. I have deal with more than a few car salespersons over the past 3 months but Jason was one of the top friendly and helpful salespersons that I have dealt with. If most car salepersons were just half as good and friendly as him, the world would be a better place. I highly recommend him. LOL, being my 2000 Honda CRV was totally lacking most modern features found current new cars, he had to explain quite a bit to me and my wife and certainly helped set up our Apple carplay. My wife really liked him too.

Service dept. did an excellent job! especially from Ms. Lara Stauff she was very responsive when i had a question. Staffs are friendly and professionals. Highly recommended.

We bought a Tesla from Premier and it was a good experience. Everyone was helpful and treated us well. We live 5 hours away so it took a bunch of phone calls and communication to get the deal done, but Patrick did a great job. They were able to get us great financing as well. I would buy here again!

David in service for new sales was very helpful today in my wife’s 2023 Outlander. Had one customer show up 4 hours early for her car appt. She was a pistol nothing but negative everything. To make a long story short is that she brought in a full bag the size of a Walmart bag full of trash to throw away. Apparently she said the waiting room trash can was full so she laid the bag on top of trash cans. One of the Slack sisters thought that someone left there medicine bag etc. the next thing I know David was asked to empty the trash. He is a busy guy. Someone could have asked one of the lot attendants etc. told the lady to push into trash can because they were not full.