Used Volkswagen Tiguan SUVs for sale near Baywood, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

James is absolutely amazing. He made it quick and painless! I’ve already recommended several friends to James Boyd and Hyundai route 112!

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

Rob and Joe were amazing and the car was in perfect condition. I drive 3.5 hours and they were very courteous and professional.

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

Had a great experience with Oz. He took his time and explained everything. Zero pressure! The buying process for VW TAOS was easy. Would like to thank Jared in finance as well for explaining all the details. Definitely recommend

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

Just had my VW serviced here and it went as smooth as could be. Thanks to Edward for all your help!!

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

I just wanna start by saying most of the bad reviews are from people that bought cars with recalls. But is not a reflection of the dealership. My experience with them was phenomenal. They went above and beyond and treated very well. I flew from maine to ny. When I arrived they noticed I was very tired and offered me an orange and coffee and also gave me the option to rest in one of there vehicles till all paperwork and the car was detailed. Shout out to Pablo and the manager for a great experience. Highly recommend!!!

Great experience. Ask for Pablo. Very personable. Received a great deal!. Thank you again Pablo

Purchased a 2023 Mazda CX 9 on 10/14/22. Salesman Henry Lopez was very professional and pleasant. I will recommend this dealership to others. Mazdas are excellent cars.

I recently brought my car in for a state inspection and oil change . Jack from service greeted me with a friendly smile and kept me informed thru out my visit . It was a great experience

I got interested in this car when I rented it for a couple of days while conducting business out of town. I discovered that it suited my auto needs 100 percent, and at such a reasonable price. I am of a certain age and I find it more of a challenge to get in and out of cars. I don't like climbing up into and sliding down out of trucks and SUV. I don't like bending the slipping into sedans and having to pull myself out of them. The Tiguan comes closest to walking into the driver's sit and walking out. As for stowage, the stowage in the rear also is at perfect mid-thigh level, minimizing bending and lifting. So comfort was of highest priority. But economy comes in a close second, and so far the MPG is great. So is the pickup; it's plenty peppy.

I must admit I was not ready to sell my car just yet however Artie was so persuasive in helping me find just the right solutions for my challenged situation considering I wasn't really expecting to get approved with just my trade in & a minimal out of pocket down payment but he made me an offer I couldn't refuse on 2021 Honda Accord that I was ready to buy out from my lease & put me in a beautiful loaded truck thanks again Artie go see him for any of your vehicle needs you won't regret it!

I can’t say enough good things about the great people at Hendricks Volkswagen Frisco and our favorite sales person George Strong! Just leased our second vehicle from him.

Best dealership ever … Kelly is so nice and caring about all your needs … you will be so happy you go to this place .. amazing selection of cars !!

Volkswagen has done an amazing job. This Tiguan’s body lines are soooo sexy! Keep up the excellent work Volkswagen! This is truly a freaking awesome machine! The smoothest ride, very comfortable seating, lighting is beautiful, interior has taste and the black on black 🤤

Great dealership, honest business and great customer service! Kelly was amazing help and helped me through the whole process! Highly recommended

I had the pleasure of dealing with Rami. He treated me like a brother. I got a great deal on my car and I will be recommending them to my friends.

I bought my 2013 VW Tiguan S in 2015 when it had 20k miles on it. I had all the fluids changed (brake, transmission,engine oil, coolant). I drove it In Houston Tx commuting for 2.5 years and then have been driving it since then in Austin around town and on a few long trips. I frequently had brake fluid, engine oil and other fluids exchanged at dealerships).At around 100k when more complex maintenance issues arose, I abandoned the VW dealer shops for Brink Motorsports in Austin, Tx, a shop that specializes in the Audi/VW group. Working with them I did the following. Replaced 16" VW wheels with 18" VW CC used wheels and oversized Michelin Defenders. Added a 2" Forge lift kit on the rear suspension as well as Bilstein B6 struts and shocks. I replaced spark plugs and coil paks at around 110k due to misfires and also replaced the timing chain , the intake valves and manifold decarboned, the water pump replaced, a 2" trailer hitch and wiring harness installed, a new windshield installed (rock chips), and an APR Stage I chip installed, all by Brink Motorsports. Because of the bigger, better wheels and tires and suspension lift and Bilstein B6 upgrades, the car is slightly raked forward, is taller by 2" or so, has igreat grip and turn in on handling and takes off like a scalded cat at middle and highway speeds. It is an absolute rocket ship and a troll for Toyota and Honda tailgaters , can be driven with a very light touch on the throttle and the K&N filter allows a little more throttle sound to penetrate the cabin. I describe it as a "VW GTi on stilts" although frankly, against a stock VW GTi or Tiguan this vehicle is quicker (and those vehicles are no slouches with the stock 2.0 turbo engine). The car is at GTi or Tiguan R levels of performance . The lift and wheel/tire combo give the vehicle the aggressive stance it lacks from the factory. I have not spent any money on body kits as it doesn't need it. Now it's at 130k and I still enjoy it. I DID have a VW anti rattle clip installed on the turbo waste gate actuator as this slight sound is common to the VW KO3 after some mileage. Eventiually , that part will rattle itself to death and the turbo will fail. To pre empt that, I am considering a new turbo installation , however the parts and shop cost have so far prevented me from acting on that idea. A new spring actuated diverter valve has been excellent in preventing boost leak. A new PCV valve (twice) has also helped. After half a dozen brake fluid changes over the years, the brakes are still running the original pads, rotors and wheel brake cylinders with no leaks and only an. occasional cold brake in reverse squeal. IF, I want to keep it running like it does now, pads and rotors will require replacement in the coming few years. In summary, it has been an enjoyable , quick ride after the upgrades, as opposed to the slightly less enjoyable stock experience. I highly recommend the APR chip. Stage 1 runs great with the stock exhaust and gives you close to 320 ft/lbsd of torque in the mid 3000 rpm range and similar hp numbers at the top end of the rpm range. The DSG shifter, although not lightning quick, is quite reliable if you want to drive it in manual shifter mode from time to time.(Or start in second gear). For best acceleration times upshift at 3500 rpm to stay in the maximum torque band. Revving it above that when accelerating places you on the decreasing torque side of the power curve, which is notably slower than the max torque at 3000-3500 side of the torque curve)..so a little common sense helps here with that issue. High rpms are neither necessary OR the fastest when accelerating. When you start running out of torque at 130-140 mph you're going to fast anyway. Time to slow down. It's fast to 120 plus on a 60 mph rolling start. Care has to be taken driving the car just because of the very high top end acceleration capabilities. Holding the hammer down at highway speed takes you triple digits quickly.

Ivan P was Very professional, patient, did not rush to make a sale. I felt comfortable with my purchase.

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

From the moment we entered, it was exceptional customer service! We did not come in expecting to leave with a car, there was a sense of urgency created without being a pushy sales man everything was extremely genuine and honest!!!! New car and a great deal Inki and Angelo went above and beyond to make sure we were taken care of. We are now family for life, my husband and I are forever grateful. This by far exceeded any car buying experience my husband an I have EVER had. Not only was it a great experience it was also our sons 6th birthday and he is quite excited and happy with his VW he's quite the car connoisseur. I guess it's true what they say, Third times a charm!

I've always absolutely loved this car for ALL of its awesomeness, but I decided to write this review today because my Tiguan saved my life. I've owned it for 5 years and enjoyed all of it - for its reliability, performance, comfor, style - you name it. But today, thanks to this car and its safety (airbags performance in particular), I am still alive, so I wanted to write this review because this car truly deserves it. Thank you to all the people who've made this car.

I am a long time client of Honda New Rochelle and its service department. I can recommend a service manager there, Bob Hochberg, for his polite, professional and knowledgeable service that have kept my cars over these years in tip top condition.