Used Volkswagen cars for sale near Falling Water, TN under $20,000

The reason I came to this dealership was the Sales Manager Aj Rice. We called in to speak to an associate about a new Tacoma for my family. We ended up getting transferred to Aj I believe on accident. Which was the best thing to happen to us. He introduced himself as the new car sales manager and said it would be a problem he would be beyond happy to help us. We told him what we were looking for and he informed us he had the perfect truck. I told Him we lived in Johnson city and that it would be a long drive for us to make it to Chattanooga. He informed us that he would make this the easiest and most transparent process of purchasing a car we have ever experienced. Man was he right! He took our information down and said to bear with him for a few mins. Next thing I know within 20mins he had taken pics of the car and a complete walk around of the truck and demonstrated the key features on a video. He then called us shortly after to follow up and make sure my husband and I received the pictures and videos. We were so elated with the how he handled the entire situation we decide to make the 3hr plus commute just because of the process A.J. the manager did for us. But it doesn’t stop there. We schedule to come in a Saturday and have a time. He then told us to ask for himself or a sales associate he was going to put us with to finish the paper work. We arrived and as I expected they were busy and that sales person he wanted us to finish up the paper work with. So A.J. went above and beyond again and greeted us and told him to give him a few mins bc that sales person was busy. He came back up mins later and said to follow him and brought us into his office. He informed us he knew we had made a long drive to come see us and did not want us to wait. And he proceed to do all of our paper work himself so we could get done quick. He even had our truck cleaned up and filled with gas waiting for us! I just have to say I have bought tons of cars and have never had a manager of a dealership go above and beyond for us before every. I will from now on always recommend anyone in the tri cities to make the drive to Capital Toyota for the experience to see the manager A.J. or anyone else outside of the area or in the local aera to see him at Capital.

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

Excellent service from Jeff Anderson. He was very courteous and professional. Spent a lot of time to Help us find the perfect SUV to fit our needs. If you want 5 ⭐️ ⭐️⭐️⭐️⭐️ service buy your car from them

great ride, fuel economy, storage capacity, extra features. Best car I've purchased in the last 40 years. Would definitely recommend it to others. It's fabulous!

I reached out via email to get information about a vehicle I was interested in. The response time and information provided exceeded my expectations. I would be willing to do business with them anytime.

This is my 2nd Mk6 Jetta. The first one I leased had zero issues with it. It was a 2017 1.4t S trim. My current Jetta a 2016 Sport 1.8t trim is a great vehicle! I bought it in 2019 as a CPO with 38k miles and now it has 127,500 miles and counting! Has give me zero problems. All I’ve done was kept up with its regular maintenance. I’ve used it to get around town and for long trips. Great on gas, roomy, nice backup camera and Apple CarPlay still works with the factory head unit! It also has VW’s built in Navigation system and Sirius XM which has come in handy a few times. The trunk is spacious with rear seats that fold down. The center rear seat comes with an arm rest and a pass through to the trunk. I also love the heated two tones white and black leatherette seats that come with the Sport trim. Driving wise, it handles great with good acceleration for a compact sedan. Easy to park as well!

I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

I came in this April to either buy a car or lease a car and knew little to nothing about the whole process. But VW and Jeff Anderson both made that so much easier for me and I could not be happier with my decision to trade in my old VW Jetta for a brand new beautiful Tiguan!

I drove a Golf TSI for years and absolutely loved it. Never wanted drive a different car as long as Iived. Then I had a kid(which is is tight with a golf) and someone pulled out in front of me and it got totalled. I took the money and upgraded to the Alltrack because its basically the same car with more room and AWD. Absolutely love it! Gas mileage is significantly lower than my Golf, but it still has some zip. The DSG transmission is like butter. Ill drive this car into the ground.

Danny Waskins was a great help with picking out my new Edge.

Our 2022 Taos is almost 2 years old with about 21K mileage. Very satisfied with our car. For the price point (25K) it provides good handling, a comfortable ride and great interior space for a subcompact SUV. The gas mileage is amazing at over 40 MPG on the highway and about 30 MPG tooling around town. Couldn't be happier!

I bought my son a Black 2011 Nissan Altima in April 2022. I went in after seeing the car online. Rep was VERY Accommodating and pleasant! Answered all questions, and let us drive it. Allowed me to practically keep the car ALL day and take it to the dealership for evaluation. Very easy to deal with and paperwork was simple. Highly recommended! Good car- son loves it!! Thanks again!!

Let's face it the CC is likely the best looking midsize sedan on the market. It's got the famous 2.0T to back it up. Sure it gives up a bit of headroom but it is loaded...stock. Everything from power and heated front seats to adaptive lighting. The suspension could have been better tuned as it's a bit harsh and floaty at the same time but in everyday driving it's very competent. This thing is a looker!

5 estrellas! Excelente servicio, ya he comprado 3 vehiculos y todos han sido excelentes negocios, con muy buena atención y los precios mas baratos del mercado… lo recomiendo

I bought a CC for the unique styling and classy look. Being one of the last VW models to still be made in Germany, the difference is very noticeable. People compare this to a Passat but there is really no comparison. Fit and finish and quality is almost to Audi quality. Highly recommend!

Very please blessed it was very good thank you very much for helping me god bless ya

I owned this car for 2 years and 3 months. Bought it with 150,000 miles and I sold it to the subaru dealership with over 163,000 miles. It was reliable for a volkswagen. Drove it to see my retired grandmother quite a few times after I bought it. It was my daily driver for 1 year and 5 months. I loved this car and I'll miss it. I recommend this car to anyone.

Jeffrey Bell was very good with helping me to understand all the features of my new Santa Cruz.i I would recommend him to anyone the whole staff are really good at getting you the best deal possible

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

I bought a used car from them. When I was driving it home, something popped in the engine. Car started running bad. When got home I called them and they sent a wrecker to pick it up. They keep it till its was fixed. I wish I could give them 150% for being the best dealership I've ever been too. Thank you

This is my 2nd VW. My 1st was a 02 passat I bought in 2013. It was the most reliable car I ever owned. It has 230000 miles and still runs great! This Atlas takes things to a whole different level. The look, performance and features are world-class! The only knock I would have is the mpg is average at best. Only 20mpg on average. But overall it is a great vehicle for the price. The SEL trim is fully loaded. Whatever feature you could imagine, it has it. I hope to enjoy this vehicle for years to come.

I love my Tucson. I've had no bad experiences with Tootie the Tucson. Minor problems are repaired as soon as the problems are presented. I take my breakfast to the service center and settle down until my car is ready. I seldom wait long.

I got the Jetta sport and LOVE it! It handles well and isn’t a gas guzzler. It’s a brand new car and it’s beautiful (I had a 14 yr old VW minivan until now)

After my car was totaled i needed a new car. Karen Terrell went above and beyond to help me get a new car.She was very courteous and helpful getting me what i wanted.I would recommend anyone needed a new car to go see her.

So my Habenero orange R Line is named Princess... she is quick when she needs to be, and eco mode is there for when she doesn't. Gas mileage is fantastic either way. She is so responsive, the handling on her is top notch. I've put a LOT of miles on her, I think upwards of 50k without a single mechanical failure. A few accidents, the front collision sensor is a pain to replace but I like in a bumper car city, unfortunately.

My first impression about the dealership was the cleanliness especially of the restroom and the friendly greeting from Gene. His courteous and easy-going approach, his knowledge of the inventory, the competitive pricing on the windshield of every car or truck, and special internet deals, his ability to help several potential buyers at the same time, and his attention to detail was impressive. My best car buying experience ever. It was quick and easy.

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

It was a quick and easy process for me. They made everything super easy and were excellent about letting me take my time and not feeling pressured by any sales people. It was a great experience and I would recommend them to friends and family!!

The New Beetle is surprisingly quick for a small 5 cylinder car. The AC is very cold, and it has all the features one would want. It handles easily and is fun to drive. The 5 speed standard adds a lot of pizzazz to it. And it is so cute!

Great service! I would not trust my service needs with anyone else!

I read lots of complaints about this VW atlas specially interior being plasticky bla bla. Other cars' interiors too are made of plastics. but hey if you want more Luxury; well better buy the Lamborghini Urus :) . I still having fun with my used 2018 VW Atlas Execline. No problem at all. Some minor repairs but not a big deal. car is a car; every car has issues to deal with. I love my atlas bc its very roomy. my passenger has lots of leg room even on the 3rd row is very comfy for like 3-5 hr drive. We live in Central part of Canada so expect harsh winter weather. VW Atlas is perfect especially during winter "snow" mode is the best! During snow storm driving this VW atlas feels easy and relax. Heated seats and steering wheel included. I recommended this VW atlas to a friend and he's been happy and liking it too. so far so good.

Courteous and respectful folks, they valued my time and followed up with any outstanding issues. Facility was clean and well maintained. Customer lounge is comfortable.

I got the SE model which I now regret. No SiriusXM radio, no navigation and no trip mirage and the only thing it counts is Miles, no quarter, half etc. Cannot give a person accurate directions. I don’t like the moon roof cover. It’s just glass and a shade no metal line outside of car so in NC in the summer I could cook an egg in it I believe. No excuse not to out SiriusXM in it. I had 2012 Jetta SEL that I absolutely loved it had all this one doesn’t but someone ran into me and totaled it in 2020 or I’d still have it. This one falls short of it.

The best experience ever when buying a truck. Ashley the sales person was vey good and and Ademola ‘Ade’ Vaughan the business manager was very good. Both were very helpful I would give give them ten stars if I could.

Overall I'm satisfying with the car I have no issue till now the car is running 55,000 mile over, still I don't have any major problem. The space is huge inside that car that is more satisfying even if you sit in the third row and adult person can sit comfortably.

The Ronca's are amazing! Just walking into their lot it is a tell that they are a family, friendly bunch. Everything was super clean and you even met the whole family!(= I went into the lot clueless about cars and I had to find a new car because my current one was a death trap. Well, instead of just trying to sell me cars they let me lead the conversations about what I wanted and my fear of loans, and they were so patient and didn't pitch anything to me. They were super chill and they really knew their stuff. They would answer every single question I had and they would explain to me what would help me in the long run and how I can save money, etc. I bought a HUGE step up car compared to my first one and I am so thankful I did (99 Honda < 2011 Fusion Hybrid). It was SO cheap compared to other lot's asking prices and I am EXTREMELY happy with my purchase. Thank you for helping this struggling actor to find an awesome, gas saver for my acting travels. I am definitely recommending you guys to anyone I know who is looking for a car!

Solid for a convertible. Goes surprisingly well in the snow and with the seats down can haul stuff. I have this as my only car and it is actually very practical. Plus, it’s just a joy to drive.

Was getting rid of my leased car and Joe helped me into an amazing Volkswagen CC sport, looks and drives great, for an amazing price! The process was quick and easy! Thanks so much for your help, couldn’t recommend you guys more!

I bought a 2014 VW Passat SE in 2014 Brand New. I have done all the recommended maintenance on the car since I bought it and I have never had it break on me. I just hit 100k last month. I was driving down the highway a few weeks ago and I hit what appeared to be a piece of concrete or asphalt in the road. It made a loud thud under my car and I immediately lost power and the car turned off. I had it towed to the dealership. Whatever I hit took out my fuel pump that is inside the gas tank. They charged me $2100 to fix it. So I can tell you first hand these cars are reliable if you do all the maintenance like you are supposed to. But when they do Break, they cost way more than they should to fix them!