Used Volkswagen cars for sale near Kent Narrows, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Overall I'm satisfying with the car I have no issue till now the car is running 55,000 mile over, still I don't have any major problem. The space is huge inside that car that is more satisfying even if you sit in the third row and adult person can sit comfortably.

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

Only have it six months, bought it spur of the moment! my wife thought i was crazy! I owned Many cars and have a few now this is a good SUV 30 Thousand less than the Audi Q 7 but made the same , only inside and outside different.

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.

VERY HAPPY with the car except for the embarrassing horn LOL and the fact that the car is smarter than I am technologically speaking. I'm learning new options all the time.

Brian Deckert is the best person to close a deal with, he made everything clear and was very helpful and made it easy to close a deal. Great person overall and would deal with in the future

I got interested in this car when I rented it for a couple of days while conducting business out of town. I discovered that it suited my auto needs 100 percent, and at such a reasonable price. I am of a certain age and I find it more of a challenge to get in and out of cars. I don't like climbing up into and sliding down out of trucks and SUV. I don't like bending the slipping into sedans and having to pull myself out of them. The Tiguan comes closest to walking into the driver's sit and walking out. As for stowage, the stowage in the rear also is at perfect mid-thigh level, minimizing bending and lifting. So comfort was of highest priority. But economy comes in a close second, and so far the MPG is great. So is the pickup; it's plenty peppy.

Jason Schaffer was a great salesman and very knowledgeable about the various models and trim packages found on all of the Silverado's we test drove and had a chance to look at. He was also easy to talk to and honest without any of the typical games most others play. Financing was great as well to find the option and warranties that worked best for my situation. I never felt pressured at any step of the way and enjoyed my experience.

I have owned the Atlas SE 2024 for 6 months and loved it 100% the digital controls is like a smart phone, you will get used to it once you know where everything is at. The best car I have purchased in 30 years

Nate & Sam, I want to take this opportunity to extend my sincere thank you for selling me my new N Line. I have been leasing and buying cars for 35 years and this purchase experience was by far the most pleasurable. Both of you responded immediately to questions, negotiations and everything needed to make the purchase happen in a timely manner. Upon arriving at the dealership it took less than 45 minutes to take delivery without any surprises from finance. Again, thank you for making this happen and worth the 6-hour roundtrip from NJ. I will recommend AL Packer Ford to family & friends. Nate & Sam, I want to take this opportunity to extend my sincere thank you for selling me my new N Line. I have been leasing and buying cars for 35 years and this purchase experience was by far the most pleasurable. Both of you responded immediately to questions, negotiations and everything needed to make the purchase happen in a timely manner. Upon arriving at the dealership it took less than 45 minutes to take delivery without any surprises from finance. Again, thank you for making this happen and worth the 6-hour roundtrip from NJ. I will recommend AL Packer Ford to family & friends.

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

Was a quick and easy experience. No hidden fees, no hassle, and was up front from the beginning. I got a good deal without spending hours to get it. Will do buisness there again.

Excellent service. Happy customer support. Very happy to return for future service and purchase of vehicle.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

Great experience! Reilly especially was so help and informative. Then entire process was made easier and more efficient, they made sure to keep my best interest in mind!

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Great experience! They had the car I was looking for and at a great price! The sales team was friendly and professional as well! Definitely would buy from here again!

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

My service advisor, Michael, was the best! I had an inquiry about my car and he took the time to check everything and even test drive it. I then had to get a new battery and was lucky enough to reach Michael again and he got me in and out before I could get settled in the waiting room! He was very patient and personable. Great service! I highly recommend him and this dealership!

I have a 2019 Atlas. This car is amazing and mind you I can't kill it. My car has 188,000 miles on it. The drive is smooth and very reliable. It has the room to fit all 5 of my kiddos perfectly and enough room in the trunk to even fit a wonderfold wagon with all the seats up. I highly recommend if you want a good SUV with a lot of room in it

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Our 24 Atlas SEL rline premium is more than we expected. The fuel efficiency and premium comfort makes this actually a great value with how expensive some of the other cars are.

I had a great experience with the parts department — especially with Taylor, Kam, and Chad. They diligently helped me figure out exactly which tail light bulb was out, and made sure I got the correct replacement. The whole team took excellent care of me, and they did it quickly, too. I really appreciated their professionalism and efficiency!

It was truly a pleasure working with Kelly Poole at the Jaguar Land Rover Annapolis dealership. Impeccable customer service! She was professional and extremely knowledgeable of the Range Rover. My husband and I have received great customer service from other dealerships in the past but this was by far the best experience!

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

I recently purchased a 2013 Honda Ridgeline from Ryan at A G Auto in Glenn Bernie, MD and had a Great experience!! Thank You Ryan nice truck and fair price and they were willing to work with me on a few small things I found! Thank You for a Good Deal!!!

Good all - around vehicle...decent power, roomy and comfortable interior, quiet and smooth ride, good handling and nice steering feel, great gas mileage, good visibility... Freeway passing requires a bit of patience and planning...

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

Wanted something roomy and sporty looking and found it in the Atlas! Very sleek and smooth riding. My salesperson, Hector Enriquez, at Street Volkswagen is the best! This is my 3rd car to buy from him!