Used Volkswagen SUVs for sale near East Cleveland, TN

The reason I came to this dealership was the Sales Manager Aj Rice. We called in to speak to an associate about a new Tacoma for my family. We ended up getting transferred to Aj I believe on accident. Which was the best thing to happen to us. He introduced himself as the new car sales manager and said it would be a problem he would be beyond happy to help us. We told him what we were looking for and he informed us he had the perfect truck. I told Him we lived in Johnson city and that it would be a long drive for us to make it to Chattanooga. He informed us that he would make this the easiest and most transparent process of purchasing a car we have ever experienced. Man was he right! He took our information down and said to bear with him for a few mins. Next thing I know within 20mins he had taken pics of the car and a complete walk around of the truck and demonstrated the key features on a video. He then called us shortly after to follow up and make sure my husband and I received the pictures and videos. We were so elated with the how he handled the entire situation we decide to make the 3hr plus commute just because of the process A.J. the manager did for us. But it doesn’t stop there. We schedule to come in a Saturday and have a time. He then told us to ask for himself or a sales associate he was going to put us with to finish the paper work. We arrived and as I expected they were busy and that sales person he wanted us to finish up the paper work with. So A.J. went above and beyond again and greeted us and told him to give him a few mins bc that sales person was busy. He came back up mins later and said to follow him and brought us into his office. He informed us he knew we had made a long drive to come see us and did not want us to wait. And he proceed to do all of our paper work himself so we could get done quick. He even had our truck cleaned up and filled with gas waiting for us! I just have to say I have bought tons of cars and have never had a manager of a dealership go above and beyond for us before every. I will from now on always recommend anyone in the tri cities to make the drive to Capital Toyota for the experience to see the manager A.J. or anyone else outside of the area or in the local aera to see him at Capital.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Great place to service a vehicle. They’ve change the oil on my 2018 F-150 several times and always take good care of it. Great team!!

The salesman was very professional and great customer service. Very knowledgeable and not overbearing at all. Answered all the questions that we had . Very satisfied.

We had a wonderful experience buying our 2019 Tiguan from Village VW. Our salesman, Jeff Anderson, was fantastic and extremely helpful. The dealership was very clean and accommodating to customers.

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

Excellent service from Jeff Anderson. He was very courteous and professional. Spent a lot of time to Help us find the perfect SUV to fit our needs. If you want 5 ⭐️ ⭐️⭐️⭐️⭐️ service buy your car from them

Only have it six months, bought it spur of the moment! my wife thought i was crazy! I owned Many cars and have a few now this is a good SUV 30 Thousand less than the Audi Q 7 but made the same , only inside and outside different.

Jamie, my salesperson, as well as Randy, sales manager, were extremely helpful in finding the car I wanted and gave me an excellent deal on a new Santa Fe.

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

Outstanding support as usual - the Service Department at Marshall Mize is top notch

Matt at Ganley Volkswagen was wonderful to work with and we negotiated our lease in a very efficient matter. We are a repeat customer and will keep coming back!

Over all great experience (again) this was the 3rd or 4th car purchased with them and we will be using them when we decide to trade ours in. Absolutely loved working with Lamar. He listens and gets you what you want and doesn’t try to put you in something you don’t like and will try everything possible to keep you in your budget and price range. We will continue to use him for future vehicles

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

I bought a used car from them. When I was driving it home, something popped in the engine. Car started running bad. When got home I called them and they sent a wrecker to pick it up. They keep it till its was fixed. I wish I could give them 150% for being the best dealership I've ever been too. Thank you

This is my 2nd VW. My 1st was a 02 passat I bought in 2013. It was the most reliable car I ever owned. It has 230000 miles and still runs great! This Atlas takes things to a whole different level. The look, performance and features are world-class! The only knock I would have is the mpg is average at best. Only 20mpg on average. But overall it is a great vehicle for the price. The SEL trim is fully loaded. Whatever feature you could imagine, it has it. I hope to enjoy this vehicle for years to come.

The dealership called me when the original buyer didn't put down their down payment and wouldn't reply to the dealerships calls. Aaron handled everything professionally and we drove off the lot with the car the same day. We would do business with them again!

I have owned the Atlas SE 2024 for 6 months and loved it 100% the digital controls is like a smart phone, you will get used to it once you know where everything is at. The best car I have purchased in 30 years

Everyone was very professional and helpful. Had looked, read reviews on cars, and looked at histories, for several months on line. Visited several lots encountered a couple that I did not trust to stand behind their cars. But felt comfortable with Cleveland Fords dependability. BUT did not like that they told me one price only to go in and sign paperwork to find out they tacked on almost $1,400 for a package they put on all used cars. They did remove so bought car and very happy with it.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.

Our 24 Atlas SEL rline premium is more than we expected. The fuel efficiency and premium comfort makes this actually a great value with how expensive some of the other cars are.

I love my Tucson. I've had no bad experiences with Tootie the Tucson. Minor problems are repaired as soon as the problems are presented. I take my breakfast to the service center and settle down until my car is ready. I seldom wait long.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

As a long time Chevrolet owner my first Impala was a 1968 2 dr notch roof which i brought from New Jersey. The second one was a 2008 four door that we bought from Prestiege and was a great vehicle with no issues and we had it for eleven years. Now we purchased this spectacular 2016 Impala that has all the bells and whistles and we love it as well. The guys at Prestiege Cars are the best in Chattanooga and will go the distance to make sure you are COMPLEATLY SATISFIED WITH YOUR PURCHASE . Thanks Again

I really liked this car, the car is easy to control, accelerates quickly when compared with others. Comfortable and plenty of space inside. I moved from a KIA sedan, and I can say that you get used to the dimensions of the car very easily and quickly. And compared to the KIA, the build quality of the car is felt, and that it is made of metal.

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

Overall I'm satisfying with the car I have no issue till now the car is running 55,000 mile over, still I don't have any major problem. The space is huge inside that car that is more satisfying even if you sit in the third row and adult person can sit comfortably.

My door handle on my hatchback has been repaired and replaced two times and now is gone again. It is a 2017 Wolfsburg and I am not pleased with the cost of 1200. I wouldn’t mind but they are only lasting two years. Ridiculous. Can’ use my hatchback.

Ac wasn?t blowing cold Garrett got it brought in fast and it is blowing snowflakes now thanks !

Jason Huber is knowledgeable about the car features and I had a pleasant test drive with no sales pressure to buy a car. All the staff from phone representative to finance was helpful and friendly. I had a great car buying experience. Would highly recommend. Thank you Mtn. View Chevrolet!

I got the SE V6, which handles very well. This is not a fast car from 0-to 60 in x seconds, because it is a heavy vehicle, but once it reaches cruise speed it is very responsive with good acceleration to pass comfortably in the freeway and will not slow you down in hill country. One minor detail was the phone wireless charging, not charging properly, I just removed the rubber cover, and it works perfectly, so I guess it is too thick. The wireless infotainment requires few seconds to get properly connected, so just be patient, because once it is connected it works just fine. After backing up, the camera stays on for few seconds, after switching to drive mode, but this dissapears once it it reaches 20mph , and at the same time the doors autolock. It is a nice safety feature. Mine has the ceiling moonroof, which is very nice. It is a reliable vehicle with proper handling for it's size with plenty of cargo and passenger space.

I came in this April to either buy a car or lease a car and knew little to nothing about the whole process. But VW and Jeff Anderson both made that so much easier for me and I could not be happier with my decision to trade in my old VW Jetta for a brand new beautiful Tiguan!

I love this SUV very nice very comfortable and very smooth it has all the features in it that I love everything is perfect I have no complained about it

Great experience. No pressure. Walked out with a Tiguan today confident in the decision I made. Process was friendly and easy and I would definitely recommend. I don't remember the names of the others who helped me but everyone was great so give them a bonus

I bought the 22 model in Apr of 22 and had it about a year and the ac compressor went out. It took them a couple of months to get one and when they did they found that it had metal shavings all in the lines so they had to replace everything in the circuit. They gave us a loaner car for two weeks and so far it’s been working fine. Have had a couple of software updates so far but no other issues. Have just turned 10,000 miles. The transmission is jerky so I basically drive it around in sport mode to keep it from dropping into the highway gear. Overall we like it