Used 2023 Volvo XC60 for sale near Swampscott, MA

After a string of frustrations with one dealer I walked away and then approached Boston Volvo instead. From my first email contact, Boston Volvo’s Nelson Duarte was helpful, prompt, and communicated with me exactly how I needed to be reached throughout the process. I am limited to text and email communication throughout usual business hours. Despite the hurdles and asynchronous nature of email and text, Nelson met me where I was, answered all my questions, and provided great service. Beyond Nelson I was/am highly satisfied with my Boston Volvo experience. Within 24 hours I was able to survey Boston Volvo’s inventory online, find the car nearest my desired purchase, contact Boston Volvo with my interest, received prompt response, found answers to all my questions via email and text through the day on a Friday, arranged a purchase price, trade in, financing, and later installation of desired options and then on Saturday morning I picked up the car with a 5 year-old in tow. Ultimately I was given a better set of options in purchasing the vehicle I wanted, and I felt so much more satisfied with the terms! I was impressed with the service culture at Boston Volvo and pleased to see the staff worked together so well. I know Nelson and the sales manager were very coordinated in helping me get to a set of options that made my purchase possible. The culture of the staff was evident from my first arrival 15 min past close on a Friday when an associate interrupted his own departure for the evening to address me in the parking lot and make sure I was being helped, then notified Nelson for me who was also delaying his Friday evening departure to help me with my purchase. When I picked up the car on Saturday morning Nelson was welcoming to my 5 year old who was with me as well. While preparing the car and processing paperwork the front desk attendant was warm and hospitable to my daughter and me. My daughter loves looking at cars and we were encouraged to walk the upstairs showroom. My daughter had a blast and loved the older model Volvos on display and getting in and out of the XC40s and wagons up there as well. Admittedly though she may have enjoyed the elevator the most. The finance manager, Jose, was friendly and patient in walking me through all the details of my purchase, and in explaining, multiple times, all the nuances of the protection packages on offer. The Monday after pick up, Nelson picked up the car at my house to have one of the options installed and returned it to later that day. I am greatly satisfied with the attention to detail and service Boston Volvo provides. Many many people will be hearing about my great experience at Boston Volvo. Thank you again

This is 100% one of the best cars I’ve owned. Comparing it to my previously owned Acuras, Audis, BMWs, Buicks, Cadillacs, GMCs, Land Rover Range Rovers, Mercedes-Benzs, Porsches, Volkswagens, this is one of my top favorite vehicles for comfort, performance, technology, driving, etcetera. I 10/10 recommend.

Josh and Josh were great in the interactions I had with them, friendly and no pressure whatsoever. I felt they had some limitations on the knowledge of the recharge vehicle that they will get better at I'm sure over time since it is a new product. There was some minor confusion in finance with the loan rate, initially it was disclosed by the financer at 0.99 during our meeting, then it went up to 1.99 (0.99 was noted as a mistake initially) which is where I was told was the actual rate and was what I financed, but then the next day it was noted on the website back down to 0.99 where it still is today, so that felt a little uncomfortable. The extended warranty options were a bit confusing as there were additional aftermarket protections offered in addition to the 10 year 125,000 mile product that was purchased. If there was a 10 year product with less mileage I would have been more happy with that as I don't drive many miles, but it was not suggested. Overall delivery was efficient and comfortable. The volvo car website has great information. The volvo on call app is still very rudimentary and a work in progress. But I am very happy with my vehicle.

Love this suv however when driving just a half hour the dash screen went black with a message “infotainment system cooling” restarted the car but no change. This had to be a recall but can’t find any info. Poor quality in an expensive car. Service department at dealer won’t answer their phone. Hoping they will call back

Excellent service advisor team. They know me, know my car and always work with me to figure out appropriate action when I describe the issue.

Wonderful experience. The dealership was very pleasant and he made sure we got a good deal. We appreciated all the time and patience. Love our car!

I have been a customer of wellesley volvo for many years . I have recently had some terrible interactions with them .From the second I entered Boston Volvo I felt it was worth the extra ride to have them as my place of service. Manny in particular was so welcoming,informative,knowledgeable and just off the charts WONDERFUL! A goodbye Wellesley hello Boston Volvo.I now have the confidence that any Volvo owner should have!

I'm a 18 year loyal Toyota SUV guy and I switched to a new XC60. Lovering Volvo in Nashua were great. Sales Mgr Dan was fantastic. No pressure. This is the nicest & most comfortable car I've owned. Fun to drive & easy on gas. Too new to comment on reliability but its safety systems are impressive. Sound system is next level too. I would highly recommend.

Great experience buying used x90. Patty in sales was great and trally knew her stuff! michael in finance was exceptional in every way

Very unusual SUV for a luxury model. Interior and exterior are well designed and made. There are numerous perks, such as having Google verbally operate many SUV functions. It’s a hybrid with a small battery that collects energy to provide minimal better gas mileage. Moving the steering wheel is manual. Very disturbing for a luxury vehicle. There is no interior mood lighting for night operating. Seat comfort and overall room is more than adequate. It has center steering which I love. Its heads-up display has minimal display options other than speed and directions. Overall, a nice SUV. Just takes some getting used to.

From sales to service I was Southshore is simply the very best dealer I've ever dealt with.. setting up service appointment is easy. They keep you posted during the progress of the service appointment. They've got great people and great coffee.