New and used 2025 Volvo XC60 B5 AWD Plus for sale near Severn, MD

The customer service was just …Ok! I am used to 5 star service from this location..Sat in front of my new service representative for 4 minutes who eventually addressed me with a pointed finger to confirm why I was there. I hope he does better next time or I’ll have to move on. Work done on car was great, per usual.

Smooth comfortable ride, good acceleration and numerous safety features give me confidence that I made the right choice and will enjoy my car for years to come.

Thanks a lot for a great job ! Really appreciated your help , time and professionalism . All the best !

I have driven Volvos for a very long time. My 2002 V70XC was my absolute favorite. I just donated it. My first impression was the dealer and I went with one closest to my home. My big mistake. THE CAR - for an SUV the seats sit very low and are not very adjustable. The gear shift functionality is very difficult to get used to - and all the alarms. Being a mechanical engineer, I liked, no, loved the older Volvos for their functionality and interior space. The XC60 has very little cargo space. There are too many bells and whistles you need to QR scan the visor for the manual! The mpg are pitiful - I am getting maybe 15 mpg, with little pick up- the 4 liter engine is not as good as the predecessors. I was worried about the no "cold weather package" - all volvos anywhere have the same battery and the sales guy had no idea what cold cranking meant. HOWEVER, I must say when we had an ice storm and the car was a solid piece of ice the doors opened and the car started right up. BUT it did take 30 minutes + to warm up the windshield to get rid of the ice. AND my hands were so cold trying to scrape the ice off - they were too cold for the display to read my touch! The sales rep was so proud of the heated windshield wipers (?) -I prefer being able to raise the wipers during a snow storm. Here you have to put the wipers in maintenance mode and then move them out. Too many steps to get basics done (and have warm hands). I also can't stand the smudged touch screen from all the swiping and touching. Just looks dirty. BTW don't buy accessories from the dealer. I wanted rails for the top and they were asking $800 list but I could get them for $500. You can buy them from amazon or Volvo direct for $200. It's a Volvo and I have high expectations. I think it is an expensive car and I have not owned it long enough to determine value.

Excellent staff and dealership. Lacie is excellent. Financing was quick and easy, much better than the old paper forms.

Steve made my buying experience easy, quick and without pressure. He guided me and helped me get in the volvo I wanted. Also he took time to explain all the features my car had to offer.

If You’re Looking To Buy A New Car, RICH Is The Man!! Made The Whole Buying Process Easy And Smooth, Great Communication Step By Step

I have been continually satisfied with Koons Volvo from initial purchase to service visits and customer service interactions. The very nice and Wi-Fi enabled showroom and waiting area makes it easy to wait for a service visit while cranking out work at one of the table tops. The video explanations and progress tracking all are great!

The gentlemen at Koons were great to work with. They were willing to work with my budget and found the perfect fit for me. Will go back there for my next Volvo!

Excellent service, I liked my new car. Very good experience, price, attention, follow-up and resolution of doubts.

I’m in the process of ordering a volvo fleet vehicle. I stopped by the silver spring MD Volvo on two different occasions and each time I was greeted by Patel. He took the time to review the key features, pros and highlights of every vehicle on my list. I would highly recommend working with Patel if you are in the market for a Volvo. He was honest, genuine and willing to help even when he knew I wasn’t in the market to purchase a new vehicle. Thank you Patel!

I want to express my sincere gratitude for the exceptional service I received from Griffin Van Doren and Brooke Due. Their friendly and caring demeanor made the car-buying process truly enjoyable. I felt that they went above and beyond to ensure my satisfaction, and I appreciate their dedication to your customers.

Manny R responded almost immediately confirming vehicle availability and went the extra mile to do a 'virtual' showing and test drive since I live >100 miles away. Was able to HOLD the vehicle for 2 days with a small down payment and once I did the actual test drive, the deal was done. Peter Huang in Financing was professional and efficient...in & out in less than 3 hours.

Jesse is THE MAN. I got a flat tire just before a weekend road trip and he was able to squeeze me in and get me back on the road within hours. Great experience—he saved my plans!