Used Volvo XC60 B5 Plus Bright Theme for sale near Windsor Mill, MD

The customer service was just …Ok! I am used to 5 star service from this location..Sat in front of my new service representative for 4 minutes who eventually addressed me with a pointed finger to confirm why I was there. I hope he does better next time or I’ll have to move on. Work done on car was great, per usual.

This is 100% one of the best cars I’ve owned. Comparing it to my previously owned Acuras, Audis, BMWs, Buicks, Cadillacs, GMCs, Land Rover Range Rovers, Mercedes-Benzs, Porsches, Volkswagens, this is one of my top favorite vehicles for comfort, performance, technology, driving, etcetera. I 10/10 recommend.

I worked with one of the managers named Jason and had the best experience ever. The experience was like working with a family member. I am so happy with my new Civic.

Love this suv however when driving just a half hour the dash screen went black with a message “infotainment system cooling” restarted the car but no change. This had to be a recall but can’t find any info. Poor quality in an expensive car. Service department at dealer won’t answer their phone. Hoping they will call back

Manny R responded almost immediately confirming vehicle availability and went the extra mile to do a 'virtual' showing and test drive since I live >100 miles away. Was able to HOLD the vehicle for 2 days with a small down payment and once I did the actual test drive, the deal was done. Peter Huang in Financing was professional and efficient...in & out in less than 3 hours.

Wonderful experience. The dealership was very pleasant and he made sure we got a good deal. We appreciated all the time and patience. Love our car!

Beautiful dealership inside and out. Large selection of cars. Our salesman, Jackson Holtzman, was great! He was professional, polite, friendly and a good listener. We never felt rushed or pressured. After buying our new car, Corey Cross, the Product Specialist , spent about an hour or so going over all the amazing features of this car. Corey also did a great job! Big thank you to everyone at Annapolis Volvo who made the whole process easy.

I'm a 18 year loyal Toyota SUV guy and I switched to a new XC60. Lovering Volvo in Nashua were great. Sales Mgr Dan was fantastic. No pressure. This is the nicest & most comfortable car I've owned. Fun to drive & easy on gas. Too new to comment on reliability but its safety systems are impressive. Sound system is next level too. I would highly recommend.

Steve made my buying experience easy, quick and without pressure. He guided me and helped me get in the volvo I wanted. Also he took time to explain all the features my car had to offer.

Very unusual SUV for a luxury model. Interior and exterior are well designed and made. There are numerous perks, such as having Google verbally operate many SUV functions. It’s a hybrid with a small battery that collects energy to provide minimal better gas mileage. Moving the steering wheel is manual. Very disturbing for a luxury vehicle. There is no interior mood lighting for night operating. Seat comfort and overall room is more than adequate. It has center steering which I love. Its heads-up display has minimal display options other than speed and directions. Overall, a nice SUV. Just takes some getting used to.

I want to express my sincere gratitude for the exceptional service I received from Griffin Van Doren and Brooke Due. Their friendly and caring demeanor made the car-buying process truly enjoyable. I felt that they went above and beyond to ensure my satisfaction, and I appreciate their dedication to your customers.

Thanks a lot for a great job ! Really appreciated your help , time and professionalism . All the best !

Excellent staff and dealership. Lacie is excellent. Financing was quick and easy, much better than the old paper forms.

If You’re Looking To Buy A New Car, RICH Is The Man!! Made The Whole Buying Process Easy And Smooth, Great Communication Step By Step

Excellent service, I liked my new car. Very good experience, price, attention, follow-up and resolution of doubts.

I have been continually satisfied with Koons Volvo from initial purchase to service visits and customer service interactions. The very nice and Wi-Fi enabled showroom and waiting area makes it easy to wait for a service visit while cranking out work at one of the table tops. The video explanations and progress tracking all are great!

Very helpful and pleasant to deal with. They all work as a team to help you.

The gentlemen at Koons were great to work with. They were willing to work with my budget and found the perfect fit for me. Will go back there for my next Volvo!

I’m in the process of ordering a volvo fleet vehicle. I stopped by the silver spring MD Volvo on two different occasions and each time I was greeted by Patel. He took the time to review the key features, pros and highlights of every vehicle on my list. I would highly recommend working with Patel if you are in the market for a Volvo. He was honest, genuine and willing to help even when he knew I wasn’t in the market to purchase a new vehicle. Thank you Patel!

Jesse is THE MAN. I got a flat tire just before a weekend road trip and he was able to squeeze me in and get me back on the road within hours. Great experience—he saved my plans!

Sincere thanks to Brooke Due who was knowledgeable, professional and great to work with! Nic (sales mgr) and the Sheehy Finance/Mike were also great to work with. Would recommend anyone to work with this team!